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Firefox has gone berserk. If I can't get some help, I have to get a new browser.

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have … (read more)

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.

Asked by Mark 1 hour ago

Last reply by TechHorse 1 hour ago

I went to change my password, and used "Generate a secure password." I didn't like the first one, so I tried again, and it generated exactly the same password. Is this normal?

I wanted to change my Paypal password. I went to their page, and generated a password, but didn't save it. So I went through the password reset process, and asked Firef… (read more)

I wanted to change my Paypal password. I went to their page, and generated a password, but didn't save it. So I went through the password reset process, and asked Firefox to generate another secure password. Paypal rejected it, because it was the one I used before. Every time I asked Firefox for another password, I got exactly the same one.

Is that intentional? How do I change it, so I get a different password when I ask for a new one?

Asked by Duncan Murdoch 6 hours ago

I am so tired of putting in my extra long password every time I use Firefox. How does one get Firefox to remeber it after changing it as per the instructions?

Tell me a working method of getting firefox to change my password so as to stop me having to sign in every time I need to use it. Worked before but doesn't work now. … (read more)

Tell me a working method of getting firefox to change my password so as to stop me having to sign in every time I need to use it. Worked before but doesn't work now.

Asked by imcdo8 17 hours ago

  • Solved

Allow editing the website domain/URL in Firefox Password Manager

I have a small usability suggestion regarding browser password managers. When a website changes its domain (for example, from example-old.com to example-new.com), existin… (read more)

I have a small usability suggestion regarding browser password managers.

When a website changes its domain (for example, from example-old.com to example-new.com), existing saved login entries keep the old domain. In many browsers, users cannot edit the domain field of the saved login.

As a result, users must delete the existing password and create a new one, which is inconvenient when managing many accounts.

A simple improvement would be to allow editing the domain/URL field of an existing saved login entry.

Example: example-old.comexample-new.com

Instead of deleting the login, users could just update the domain.

It’s a small feature, but it would significantly improve password management usability.

Thanks for your work on building great products.

Asked by vxxo 1 day ago

Answered by Denys 1 day ago

Unable to access Passwords

For at least 25 years Mozilla/Firefox have saved my passwords. Two days ago the column of passwords I am unable to open. What is problem and how to repair? I am 82 yea… (read more)

For at least 25 years Mozilla/Firefox have saved my passwords. Two days ago the column of passwords I am unable to open. What is problem and how to repair? I am 82 years old and under medical care and need my passwords of which many will never be used anymore.

Asked by enelson567 1 week ago

how do I stop firefox from asking to save passwords. The option to uncheck "ask to save passwords" in settings/passwords is greyed out, so I cannot uncheck it.

I use a password manager and do not want firefox to save any passwords, but every time I enter a password in Firefox a popup asks if I want firefox to save the password. … (read more)

I use a password manager and do not want firefox to save any passwords, but every time I enter a password in Firefox a popup asks if I want firefox to save the password. I know what should work to disable this option, however the option to check or uncheck "ask to save passwords" in settings/passwords is greyed out and cannot be checked or unchecked. (see attached screenshot) Is this because I have my password manager enabled? How do I correct this?

Thanks

Asked by lucidly 1 week ago

Where are my passwords I saved?

I logged into my computer this morning and opened up Firefox, went to a online account to login and clicked on passwords from the sidebar and when it opened up it stated … (read more)

I logged into my computer this morning and opened up Firefox, went to a online account to login and clicked on passwords from the sidebar and when it opened up it stated that I had no passwords saved and my profile had also been disconnected. I reconnected with my profile and all of my passwords are missing. Where are they?

Asked by michelle1h 1 week ago

I turned on my computer this morning and it seems my password file has disappeared. Has Firefox made this change, and if so, why?

I use Stockhouse.com as a homepage and when I opened my computer this a.m. the site came up and it asked me to sign in which it normally does these days and I click on si… (read more)

I use Stockhouse.com as a homepage and when I opened my computer this a.m. the site came up and it asked me to sign in which it normally does these days and I click on sign in and it shows my email and password and I click again and I'm signed in. This morning it asked me to provide my email address and password i.e. fill in the blanks. It has not done that for at least 15 - 20 years. Not remembering offhand what my password was I clicked on the 3 line application tab in the top right hand of my screen and brought up the list which includes "Passwords". I clicked on the password file and it is blank. It has never been blank before -- did Mozilla/Firefox make a change that would make my password file disappear?

Asked by Bill 1 week ago

Is there a way I can print my passwords?

I keep losing passwords on Microsoft and I depend on Mozilla. Is there a way I can print a copy of all my passwords to hold in a file myself in case everything goes wrong… (read more)

I keep losing passwords on Microsoft and I depend on Mozilla. Is there a way I can print a copy of all my passwords to hold in a file myself in case everything goes wrong. I am 77 years old and a lot of this is just too advanced for me.

Asked by pjeffers 1 week ago

Last reply by TechHorse 1 week ago

  • Solved

password manager prevents me entering a PIN number

when trying to access my pension account after I have entered my details, the account asks for my PIN. I cannot enter a number as password manager pops up with the 'manag… (read more)

when trying to access my pension account after I have entered my details, the account asks for my PIN. I cannot enter a number as password manager pops up with the 'manage password box'.

Asked by mikemcrae 2 weeks ago

Answered by mikemcrae 1 week ago

Why does my password app not open websites since the latest Firefox update?

I use LastPass to store lengthy passwords and auto open websites. After the latest Firefox update (148) when I click to open a website, the entire LastPass vault page jus… (read more)

I use LastPass to store lengthy passwords and auto open websites. After the latest Firefox update (148) when I click to open a website, the entire LastPass vault page just flickers and returns to the same vault page.

Asked by Radar_Iridium 1 week ago

password folder groups and identifying notes

It would be nice to be able to add notes to passwords so I know what they are about and organise them into an alphabetic list. Another useful feature would be the ability… (read more)

It would be nice to be able to add notes to passwords so I know what they are about and organise them into an alphabetic list. Another useful feature would be the ability to create folders to organise passwords into groups.

Asked by cris_martin 2 weeks ago

  • Solved
  • Archived

Synchronising Firefox with Apple Passwords app.

Hi all. I suppose this applies as much to Firefox on the desktop as it does to iOS, really. I'm having real trouble with passwords, now that I've moved over from Safari t… (read more)

Hi all.

I suppose this applies as much to Firefox on the desktop as it does to iOS, really.

I'm having real trouble with passwords, now that I've moved over from Safari to Firefox & Apple have seen fit to create a standalone Passwords app. (Life was so much simpler before they did that!)

I have the extension installed, but I'm getting mis-matches between the two (or three if you count the phone, meaning: Passwords App, Firefox Desktop & Firefox iOS).

I suppose the way it should work in my head is that when Firefox asks me if I want to save a password, it should save it to the passwords app (although I have no problem if it saves the password into the Firefox preferences too) & when I go to log in somewhere, it should call the password from the passwords app, but it doesn't seem to be doing that, I'm just getting multiple versions of log-ins everywhere.

I just had to reset my Instagram log-in. Firefox generated the password & it's now saved in the Firefox passwords list but it hasn't appeared in the Passwords app.

Shouldn't the extension be keeping them synchronised?

Asked by del.frost 6 months ago

Answered by naomiweiss82 2 weeks ago