Showing questions tagged:

cut and paste not working on one box on ebay listing page!

cut and paste not working on one box on ebay listing page! ebay sell an item. opened page appears with boxes of which one is called description. This week, the cut and pa… (read more)

cut and paste not working on one box on ebay listing page!

ebay sell an item. opened page appears with boxes of which one is called description. This week, the cut and paste will no longer work on that box. It works on every other box on that page! Ebay say its not them.

Open 2

New Mozilla free VPN missing from toolbar options

My browser was recently updated to 150.0.2, and on the new launch page after update describing new features, it prompted me that the new free mozilla vpn was available to… (read more)

My browser was recently updated to 150.0.2, and on the new launch page after update describing new features, it prompted me that the new free mozilla vpn was available to try. When I clicked on the link to follow the steps to set it up, it said to click the vpn icon in the toolbar, but I don't see that icon there. When I go to more tools -> customize toolbar to try to find that icon to add it back, it doesn't appear among the toolbar options. Is this something I still don't have access to because it's in a limited beta, or is there some other way I should be accessing this?

Open 7 2 82

Please make addons.mozilla.org *.mozilla.org, dark mode (cannot be made dark with darkreader due to restriction)

Hello, I have dark reader installed, it makes every website dark mode quite efficiently. However, it cannot make *.mozilla.org dark because those are restricted pages tha… (read more)

Open 1

adding more langauges on translation tool

Hello, I'd like to request that you add one more language, Mongolian. It's been a while since our country has used the browser, but you still don't have one. Please consi… (read more)

Hello,

I'd like to request that you add one more language, Mongolian. It's been a while since our country has used the browser, but you still don't have one. Please consider this request. Thank you so much.

Open 1

New profile requires new account, but when I try to log in with a different account, it tells me the primary email must be used

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with… (read more)

I have a Firefox/Mozilla account associated with one email address. That is my "original profile." When I try to create a new "personal" profile, and I try to log in with a different email address, it tells me that I have to log in using the primary email for my account. But I cannot do that, because I cannot be logged in to two profiles at the same time using the same account.

How can I create a different account for a different profile? I tried doing so, but it doesn't seem to allow me.

Open 1

All of my bookmarks have disappeared, the instructions to restore did not work.

My mac froze, force quit did not work, unplugged it, turned it back on, all bookmarks were gone and not able to add new ones. Would like to restore old bookmarks and add … (read more)

My mac froze, force quit did not work, unplugged it, turned it back on, all bookmarks were gone and not able to add new ones. Would like to restore old bookmarks and add new ones.

Open 1

I can't find the button that allows me to reopen as saved, closed tab group.

I can not seem to find the button to open a saved, closed tab group. I have googled, and there seems to be a lot of people with the same issue. However, None of the infor… (read more)

I can not seem to find the button to open a saved, closed tab group. I have googled, and there seems to be a lot of people with the same issue. However, None of the information given under those forums provides me with a clear, easy solution. Please help.

Open 1

how to disable my location or delete location history

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default … (read more)

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default location, which is is not the same location as my IP address. And when I went to buy a book online through Thriftbooks with a guest account the address line autofilled with addresses in my hometown. I do not have any addresses saved to autofill. Where is this information being stored and how do I get rid of it?? Is there something in about:config I can shut off or disable?

Thank you for your time and assistance.

Open 8 1 37

Boxes greyed out

On the home screen all the boxes are greyed out. I guess they are meant to be links to videos and information, weather etc etc? I am on Windows 11, my version is up to da… (read more)

On the home screen all the boxes are greyed out. I guess they are meant to be links to videos and information, weather etc etc? I am on Windows 11, my version is up to date (151.0.3 (64-bit).

I have cleared cache etc and troubleshooter to reset Firefox but still no good. I have recently gone back to FF from Chrome as Chrome has so many issues.

Open 1

Press ( Ctrl+H ) on keyboard ...

Why is that ? Press ( Ctrl+H ) on keyboard ... Web browser based on Firefox Browser... In addition to display webpage names ... Why is the URL still be displayed ? rrr1.j… (read more)

Why is that ?

Press ( Ctrl+H ) on keyboard ...

Web browser based on Firefox Browser...

In addition to display webpage names ...

Why is the URL still be displayed ? rrr1.jpg

.

Open 3 306

Firefox for Desktop suddenly unable to establish secure connection with websites

Current Setup: OS: Windows 11 Home (10.0.26200) Firefox Version: 151.0.2 (Build ID: 20260525130955) Issue: Firefox suddenly is unable to connect to any wesbite All att… (read more)

Current Setup: OS: Windows 11 Home (10.0.26200) Firefox Version: 151.0.2 (Build ID: 20260525130955)

Issue:

  • Firefox suddenly is unable to connect to any wesbite
  • All attempts to browse result in the "Secure Connection Failed" screen
  • All other browsers function fine with no network connectivity issues

Exact Display Text:

Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Attempted Fixes / Things Confirmed:

  • Relevant about:config values:

* * security.enterprise_roots.enabled -> True

  • * security.ssl.enable_ocsp_must_staple -> True
  • * security.ssl.enable_ocsp_stapling -> True
  • * security.tls.version.max -> 4
  • * security.tls.version.min -> 3
  • System locale and timezone are correct
  • DNS over HTTPS is set to OFF
  • HTTPS-Only Mode is set to Don't enable HTTPS-Only Mode
  • Restarting in Troubleshooting Mode
  • Disabling the Anti-Virus (including the device Firewall)
  • Disabling any VPNs or network proxies
  • Clearing cache and browsing history
  • Clearing certificates from the Certificate Manager in Settings
  • Attempting connection with a newly created profile
  • Clearing the cert9.db file for Firefox to reset certificate information
  • Refreshing Firefox (resetting it completely)
  • Uninstalling and reinstalling Firefox (after clearing all Mozilla related %appdata% folders)

Observations

  • When trying to mess with the device timezone and see if changing it back to the correct one would "reset" something, after a few attempts of starting Firefox in the wrong timezone and then restarting it after changing to the correct one, for a single session, I was able to browse normally again. I closed Firefox to see if the problem was fixed but it went back to the "Secure Connection Failed" page. Was unable to reproduce the same behavior.
  • Tried installing a portable version of Firefox (151.0.3) from Firefox Portable .

After installation, the first session works perfectly fine but after I close the session and restart Firefox, it gives the same "Secure Connection Failed" message.

  • * Reinstalling the portable version in the folder, gives the error from the get-go, not even the initial post-installation session works but installing in a different folder works fine for the first session but all subsequent restarts (sessions) of the browser give the same error.
Open 1

With only one tab open Firefox memory is peaking at 86GB and crashing my Mac

I cannot use Firefox without it blowing up my memory to 86GB used in Activity Monitor. I've cleared my cache, closed all my tabs and bookmarked them. I have a Macbook Air… (read more)

I cannot use Firefox without it blowing up my memory to 86GB used in Activity Monitor. I've cleared my cache, closed all my tabs and bookmarked them. I have a Macbook Air M1 2020. I've tried restarting and am definitely using the current version of Firefox. I also updated to the latest OS Tahoe 26.5 to see if that helped. What should I do next please?!

Open 6

In eBird.org, sonograms of bird songs do not work on this laptop (Win10 updated),

I use eBird extensively. When I try to play the audio (with sonograms), I get a message that says "We are still processing this file. Try again later". These files perfor… (read more)

I use eBird extensively. When I try to play the audio (with sonograms), I get a message that says "We are still processing this file. Try again later". These files perform well on my Android phone, so I know it it is not eBird's glitch. I am confused about the setting options on Firefox that I need to set. These files are usually .wav format. I have tried to open a ticket with eBird, but have not had a response. Can you guide me? Thanks.

Open 3 1