I need to change the password Mozilla uses to access my Earthlink account.

I received an email message from earthlink which included a verification code that I did not request. Earthlink support told me to change my password immediately which I… (read more)

I received an email message from earthlink which included a verification code that I did not request. Earthlink support told me to change my password immediately which I did. Now when I open open Mozilla on me laptop, it requires me to put in the new password. How do I change the password/login that Mozilla uses to access earthlink?

Solved 5

Firefox intermittently failing Cloudflare PQC X25519MLKEM768 test

Hello, I have been testing all browsers I use (Firefox, Chrome, Edge) on Cloudflare Post-Quantum Key Agreement to verify PQC support. They all support the X25519MLKEM768 … (read more)

Hello,

I have been testing all browsers I use (Firefox, Chrome, Edge) on Cloudflare Post-Quantum Key Agreement to verify PQC support. They all support the X25519MLKEM768 hybrid scheme (i.e. Cloudflare web page returns "You are using X25519MLKEM768 which is post-quantum secure").

The issue: When I run the test in Firefox multiple times by doing repeated hard refreshes (Ctrl+Shift+R), quite often the result is "You are using X25519 which is not post-quantum secure". Sometimes the very first run after opening Firefox gives the X25519 (failing) result. "Often" varies. Sometimes it's around 10 fails out of 50 tests, other times it's 1 out of 50. It seems random.

I have read that sometimes networking equipment or even ISPs can be the cause of PQC requests falling back to non-PQC due to the long keys in PQC, but I do not see this intermittent issue with Chrome or Edge on the same computer/network/ISP as Firefox. I have not seen a single failure so far on those two browsers. The only variable I am aware of is the web browser.

I also tried connecting to a cellular hotspot as well as disabling my Norton 360 firewall and the results are the same as above.

Looking for help to resolve this issue. Thanks.

Solved 3

blink of white starting firefox 150.

since v150 came out ive been having an issue where i get a flash of white on start up if i have Homepage and new windows as Firefox home with a wallpaper... i have re-ins… (read more)

since v150 came out ive been having an issue where i get a flash of white on start up if i have Homepage and new windows as Firefox home with a wallpaper... i have re-installed firefox and tested it as default and it still happens. seems the wallpapers have a delay till it displays properly.

Solved 4

Tabliss new page

I've been using Tabliss on Firefox without any issues, but immediately after updating to Firefox 151.0, a frustrating new loading delay started happening. Prior to the up… (read more)

I've been using Tabliss on Firefox without any issues, but immediately after updating to Firefox 151.0, a frustrating new loading delay started happening.

Prior to the update, new tabs loaded instantly. Now, whenever I open a new tab, the page sits on a completely blank screen for about 2 seconds before the Tabliss layout, background image, and widgets finally pop in.

Because this issue did not exist at all before version 151.0, it seems like the latest browser update changed how extension-based new tabs are cached or initialized, causing a new rendering bottleneck.

Solved 1

Still no VPN option even though it is advertised on whats new

What is the story on the VPN, a few weeks ago the previous versions new features banner said you have a new VPN option, my Firefox browser did not show the VPN button, to… (read more)

What is the story on the VPN, a few weeks ago the previous versions new features banner said you have a new VPN option, my Firefox browser did not show the VPN button, today got a new update to 151.0 with a NEW whats new banner promoting the VPN option and I STILL do not get the VPN button. I checked customize toolbar and the VPN button is not there either.

WHY are you showing this as available when it is not ?

Solved 3

How to enable the free Firefox VPN?

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've check… (read more)

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Solved 6 2 528

How to move folders Drafts and Sent Emails from old POP account to new IMAP account

I’ve set up a new email service type, IMAP, to take the place of my old POP email. The POP email doesn’t have a synchronization and storage feature, so I’m wondering: Fir… (read more)

I’ve set up a new email service type, IMAP, to take the place of my old POP email. The POP email doesn’t have a synchronization and storage feature, so I’m wondering: First, how can I combine the old POP emails with the new IMAP address; and second, how do I transfer DRAFTS and SENT EMAILS from the old to the new one?

Solved 2

Opening a website link

Why can't I open? https://water.weather.gov/ahps2/hydrograph.php?gage=porm2&wfo=lwx This is what I get: Server Not Found Firefox can’t connect to the server at water… (read more)

Why can't I open?

https://water.weather.gov/ahps2/hydrograph.php?gage=porm2&wfo=lwx

This is what I get: Server Not Found

Firefox can’t connect to the server at water.weather.gov What can you do about it?

Try connecting on a different device. Check your modem or router. Disconnect and reconnect to Wi-Fi.

Learn more…

Solved 1

FF 149.0.2 (64-bit) does not load home-page URL on start-up and new-tab

After upgrading to 149.0.2 (64-bit), when starting FF or opening an new tab, the preferred URL is not loaded. It is configured in Settings/Home/New Windows and Tabs All p… (read more)

After upgrading to 149.0.2 (64-bit), when starting FF or opening an new tab, the preferred URL is not loaded. It is configured in Settings/Home/New Windows and Tabs All previuos FF versions were OK with the same URl (https://search.yahoo.com/web/advanced)

Solved 7 63

Unable to access email page on Windows 11 P.C. although internet operating ok.

Firefox is my browser but unable to access email page, "Access denied. You don't have permission to access .... on this server". Internet operating ok otherwise. Also, I… (read more)

Firefox is my browser but unable to access email page, "Access denied. You don't have permission to access .... on this server". Internet operating ok otherwise. Also, I have an old Windows 7 laptop which works fine - emails available and open ok.

Solved 2

Unexpected Error When Trying to Sign-In On Android After Password Change

I changed my password, and now when I try to sign-in to my account on the Android app, I keep getting unexpected error message with both password sign-in and qr sign-in. … (read more)

I changed my password, and now when I try to sign-in to my account on the Android app, I keep getting unexpected error message with both password sign-in and qr sign-in.

Solved 2 4

Thunderbird "Important" folder

I was cleaning up my Inbox when I looked at the "Important" folder. I read in a number of places that this is a "Gmail" thing, and messages get in this folder apart from… (read more)

I was cleaning up my Inbox when I looked at the "Important" folder. I read in a number of places that this is a "Gmail" thing, and messages get in this folder apart from any action etc on my part.

I have a couple questions.

FIRST, are the emails in the "Important" folder only in that folder or are copies in there? I deleted a number of 2 to 3 year old emails that I do not consider important today. The closer I get to this year [2025], the more careful I get.

SECOND, how can the auto-population of that folder be stopped and the folder be deleted? I keep my important emails in designated folders so I can find them.

Thanks in advance

Solved 13 100

Changes not updating on my website when viewed in Firefox

Hi, I’m testing a WordPress website in Firefox and noticed that some recent changes (like text or small layout updates) don’t appear immediately. The site is using Cloudf… (read more)

Hi, I’m testing a WordPress website in Firefox and noticed that some recent changes (like text or small layout updates) don’t appear immediately. The site is using Cloudflare CDN and caching, and even after refreshing or clearing cache, the older version sometimes still shows.

 [[Website | https://restaurantstocustomer.com/]]

Could this be related to Firefox caching behavior? Is there anything specific I should check to make sure updates appear correctly?

Thanks in advance for any help.

Solved 1

Copy Links - include non-HTTP(S) URLs

Hi, it looks like Firefox can copy links from selected tabs, using right-click menu. It doesn't work for non HTTP(S) addresses though, such as "file:///C:/Users/USER/etc.… (read more)

Hi, it looks like Firefox can copy links from selected tabs, using right-click menu. It doesn't work for non HTTP(S) addresses though, such as "file:///C:/Users/USER/etc."

Is it possible for non HTTP(S) addresses?

The add on Export Tabs URLs by AL is very good, has the option for non HTTP(S) addresses, but I couldn't get it to work for selected tabs, is it possible for selected tabs?

Solved 3

Why does the 'X' to close my Firefox browser keep disappearing??🤷‍♀️

My question is a very obvious one if you look at the two screenshots I've attached. The 'X' to close the Firefox browser keeps disappearing, along with the 'maximize' and… (read more)

My question is a very obvious one if you look at the two screenshots I've attached. The 'X' to close the Firefox browser keeps disappearing, along with the 'maximize' and 'minimize' options as well. This has been happening for months. The recurrence rate is 50/50 each time I open the FF browser. It's not just an issue with closing or minimizing a page, it also removes the access to my Windows taskbar at the bottom!! Normally, when I move my mouse to the bottom, my taskbar pops up and I can access whatever I need, BUT when the FF browser has NO 'X' at the top corner, my taskbar won't show up at all! This is finally getting on my last nerve!🤦♀

Any knowledge as to why this keeps happening?🤷♀

My FF browser is up to date, as of yesterday. My default search engine is google. My PC is still running Windows 10.....could this be the problem?

Solved 15 81

changing imap protocol to pop3 default protocol to download mail does not use pop3

I want to change the default download protocol accessing the mail server from imap to pop3. I went into the account settings & changed the default selection from ima… (read more)

I want to change the default download protocol accessing the mail server from imap to pop3. I went into the account settings & changed the default selection from imap to pop3. But the change does not take effect. Tbird still accesses the server using the imap protocol.

Solved 5

Что за параметр командной строки -os-autostart?

Здравствуйте! При установке параметра "Настройки - Основные - Открывать Firefox автоматически при загрузке компьютера" в реестре создается запись HKEY_CURRENT_USER\Softwa… (read more)

Здравствуйте! При установке параметра "Настройки - Основные - Открывать Firefox автоматически при загрузке компьютера" в реестре создается запись HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run - Mozilla-Firefox-E385C0CFD98A494C: "путь-к-файлу\firefox.exe" -os-autostart Что за параметр командной строки -os-autostart? На на сайте поддержки Mozzila не нашел, ни интернет не подсказал. Я понимаю, что это автозапуск Firefox при запуске Windows. Но что конкретно делает данный параметр?

Solved 8