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Account Settings Won't Save

I'm trying to change my signature on an account I've had for sometime. It lets me make the changes I want and when I try sending a message it works fine. However when … (read more)

I'm trying to change my signature on an account I've had for sometime. It lets me make the changes I want and when I try sending a message it works fine. However when I close Thunderbird down and re open it, the signature has reverted to the previous version. I can't see any option to save the changes to the account settings so they'll still be there next time.

I've tried it 2 ways - firstly editing the HTML signature text, and secondly attaching instead a signature file. In both cases it works fine until I close and re-open.

Asked by leslie55gibson 13 hours ago

Last reply by david 11 hours ago

After the last FF update, I can only connect to FF

After the last FF update, I can only connect to FF ... no other website! I did a system restore to an earlier date which seemed to make it worse. Absolutely zero content … (read more)

After the last FF update, I can only connect to FF ... no other website! I did a system restore to an earlier date which seemed to make it worse. Absolutely zero content appears on any website I choose to go to. The tab shows the name of the website, however it doesn't "connect."

Please help me rectify this challenge. Thank you.

Asked by TruthAndLight 12 hours ago

Last reply by Paul 11 hours ago

  • Solved

Folder that my "profiles.ini" points to doesn't exist

My computer (Windows 11) crashed while I was using Firefox--for the first time that I've seen, it did a full disk check. When booting back up, I was unable to use Firefox… (read more)

My computer (Windows 11) crashed while I was using Firefox--for the first time that I've seen, it did a full disk check. When booting back up, I was unable to use Firefox, since it said that my profiles.ini file was lost/corrupted.

After renaming the old file, I went back to the folder. It was easy enough to reinstall the add-ons that I needed, but I'm trying to get my bookmarks back. However, I can't seem to find them--the "bookmarkbackups" folders that come up are too new, and only one (the current one) has a file in it.

Any help will be appreciated! I'm not sure what I can do.

Asked by John Reaves 2 days ago

Answered by John Reaves 12 hours ago

audio no firefox

gente, o que aconteceu com o firefox (normal, beta e nightly) que não funciona mais áudio. já tentei de tudo para reconfigurar, baseado em tutoriais na web, porém não se … (read more)

gente, o que aconteceu com o firefox (normal, beta e nightly) que não funciona mais áudio. já tentei de tudo para reconfigurar, baseado em tutoriais na web, porém não se consegue mais ouvir áudio nos firefox.

Asked by nelioj 13 hours ago

Last reply by jonzn4SUSE 12 hours ago

Marking messages as "read" AFTER opening WITHOUT using 'Message Pane'

Back in 2015 someone asked about the fact that emails are not marked "as read" once opened but I don't think the answer was ever fully given. They were told: "This optio… (read more)

Back in 2015 someone asked about the fact that emails are not marked "as read" once opened but I don't think the answer was ever fully given. They were told: "This option has always been available and I use it. via Menu Bar Tools > Options > Advanced > Reading & Display or via menu icon menu icon > Options > Options > Advanced > Reading & Display select: 'automatically mark messages as read' Select: 'Immediately on display' click on OK When you select/left click an email in the list, it will auto open and display in the Message Pane below the list. If you use double click, it will auto open in a new tab or window depending upon what you selected. In bth instances the message will be immediately marked as read." Here's my problem with that .... I don't use the "Message Pane", I don't like it. I have my incoming messages set at "table view" and they are all just listed down the page by date. I don't want to see what's in the email until I actually open it....but, once I open it and read it when I close out of it the email still stays BOLD in the list....this didn't used to happen, once I read the email the BOLD went away. When I use the "automatically mark message as read immediately on display" then new emails are not in BOLD so I can't tell if they've been read or not. Bottom line, is there a way to have messages marked "read" AFTER they are opened WITHOUT using the message pane??

Asked by melmcc 4 months ago

Last reply by david 15 hours ago

Website Not Loading in firfox

I am experiencing a significant issue with my website, which fails to load when accessed via Google Chrome. The website works perfectly on other browsers like chrome, Saf… (read more)

I am experiencing a significant issue with my website, which fails to load when accessed via Google Chrome. The website works perfectly on other browsers like chrome, Safari, and Edge.However, when attempting to Click here in mozila, the page remains blank and does not load at all. Additionally, I have noticed a persistent problem with reCAPTCHA. Even though I solve the CAPTCHA correctly, it repeatedly appears, preventing me from accessing the site. Details: Issue: Website not loading in Mozila firfox Browsers Tested: Chrome, Safari, Edge (All working fine)

Version: [26.0.6478.61/.62]

Operating System: [Windows 10] Additional Issue: reCAPTCHA keeps reappearing despite being solved correctly I have attempted the following troubleshooting steps without success: Clearing browser cache and cookies. Disabling all extensions. Checking the website on incognito mode. Ensuring Mozila is updated to the latest version. I would greatly appreciate any insights or suggestions on how to resolve these issues. Thank you in advance for your assistance! Best regards,

Asked by RolandMarks 6 days ago

no se'm obre el Firefox.

No se'm obre el Firefox a l'ordinador, amb surt una pantalla que diu: Error: Platform version 127.0.1 us nota compatible with minVersion+ =127.0 maxVersion - =127.0 I n… (read more)

No se'm obre el Firefox a l'ordinador, amb surt una pantalla que diu: Error: Platform version 127.0.1 us nota compatible with minVersion+ =127.0 maxVersion - =127.0

I no sé què vol dir, ni com ha passat. Hem podeu dir com arreglar-ho. No vull perdre tota l'informaciò que hi tinc guardada. El tinc sincronitzat amb el mòbil, per sort.

Asked by Ana 1 day ago

Last reply by TyDraniu 17 hours ago

unable to connect to email

Im trying to put my email (prkirby@sky.com) on to thunderbird (version 115.12.1 64Bit) running on a windows 11 computer I have 2 other emails which run perfectly All my… (read more)

Im trying to put my email (prkirby@sky.com) on to thunderbird (version 115.12.1 64Bit) running on a windows 11 computer I have 2 other emails which run perfectly All my settings are correct, pop 3 incoming pop.tools.sky.com port 995 outgoing smpt.tools.sky.com port 465 both my username and password are correct, all these settings work when using outlook 2013 pro plus on a computer running windows 7 username and password also work when signing in to emails on different computers When I create the account the message I get is password/usename incorrect Any help will be gratefully received Phil

Asked by prkirby 2 days ago

Last reply by prkirby 17 hours ago

Missing folders

Hi This morning when I tried to send an email I got a message there was no disk space & so couldn't save copy to sent (I have 848 GB free on HD) I tried to copy some… (read more)

Hi This morning when I tried to send an email I got a message there was no disk space & so couldn't save copy to sent (I have 848 GB free on HD)

I tried to copy some old sent emails to a folder I've used in the past (old sent) & TB crashed. When I restarted it, many of my subfolders were missing. They are all still showing in Local folders in profile. I deleted all msf files & restarted TB. Nothing.

How can I restore these folders? Hopefully that's possible! Thanks

Asked by Deb Skinner 18 hours ago

Last reply by Deb Skinner 18 hours ago

Updated recently and now can only receive email and cannot send, also the bookmark menu is not the same one as before and have lose a number of my bookmarks. When I add a new one I don't know where it goes.

As stated above I can receive email but cannot send email since the last update over a week ago. Also when adding a bookmark it does not show up anywhere that I can find.… (read more)

As stated above I can receive email but cannot send email since the last update over a week ago. Also when adding a bookmark it does not show up anywhere that I can find. I seems that I have lost some bookmarks and now it shows two bookmark menu's.

Asked by Howard Johns 5 days ago

Last reply by Matt 21 hours ago

can't delete autofill unwanted suggestion from form history after firefox update

since the last update (firefox 127.0 or 127.0.1), i can't delete unwanted suggestion from autofil history anymore (the right search engine tool bar words with the clock i… (read more)

since the last update (firefox 127.0 or 127.0.1), i can't delete unwanted suggestion from autofil history anymore (the right search engine tool bar words with the clock icon or any website search bar) each time i want to delete the unwanted word, it reappear immediately after in the suggestion list.

Asked by thor94 1 day ago

Last reply by thor94 23 hours ago

  • Locked

getting a secure mail key into thunderbird

Received a nice email from Matt which I answered with this: Thank you for your thoughtfulness but I must be missing something. I created the new key, copied it to clip… (read more)

Received a nice email from Matt which I answered with this:

Thank you for your thoughtfulness but I must be missing something. I created the new key, copied it to clipboard and to a piece of paper. I went to Thunderbird and typed the new key in when it asked for a password, checking the box for password manager. I've done it twice to no avail. I can't move anything to type it in the account settings.

More thoughts, please. (A grad school friend used to say , in a rich North Carolina accent, it didn't work because you didn't know how to hold your mouth. So I know there's something I'm missing.)

Marjorie

Asked by mskinsey 1 day ago

Last reply by James 1 day ago

How to get list of All recommended extensions

I would like to review a listing of all the extensions recommended by Mozilla for FF. One would think a list exists somewhere. But my searching for recommended extensions… (read more)

I would like to review a listing of all the extensions recommended by Mozilla for FF. One would think a list exists somewhere. But my searching for recommended extensions have not yielded the anticipated results. I found an article on the recommended extension program, but no list. If the answer is obvious, forgive me, but I didn't see it.

Thanks in advance,

Umrk

Asked by Umrk111 1 day ago

Last reply by cor-el 1 day ago

Do Thunderbird Beta Release Notes have a web feed ?

Thunderbird release notes have a web feed: https://www.thunderbird.net/en-US/thunderbird/releases/atom.xml Do Thunderbird beta release notes also have a web feed ? … (read more)

Thunderbird release notes have a web feed: https://www.thunderbird.net/en-US/thunderbird/releases/atom.xml

Do Thunderbird beta release notes also have a web feed ?

Asked by welcome 1 day ago

Last reply by Matt 1 day ago

  • Locked

Thunderbird cannot download my email from Att

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being re… (read more)

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being refused. Have exhausted several att agents who can't figure out why it doesn't work. One thought the server settings were correct.

Asked by mskinsey 3 days ago

Last reply by Matt 1 day ago

cintinuing to try to get secure mail key into thunderbird

Just heard from David who advised not to enter the secure key until asked. After the automatic opening cycle when thunderbird seems to be trying to get out, there is a … (read more)

Just heard from David who advised not to enter the secure key until asked. After the automatic opening cycle when thunderbird seems to be trying to get out, there is a window in which you can put your password. That is where I have put it (twice). Is this not the place.? Or the timing?

Asked by mskinsey 1 day ago

Last reply by Matt 1 day ago