Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No audio on Pandora

more options

This just started happening; I'm running Firefox 21.0 with Adobe Flash Player 11 on Windows 7 Home Premium.

I'm not getting the audio on Pandora; it plays fine on other browsers like Chrome. Other sites like are fine. I made sure I had the latest flash player, cleared cache, checked for conflicting plugins...

Any ideas?

All Replies (6)

more options

ether its a issue with the audio on that website for Firefox if not check here

more options
more options

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

You may need to clear all the cookies to include data stored in local storage (range: Everything).

more options

I had already done the plugin check and clearing cache as I mentioned. It was the Pandora cookies that were a problem. I got rid of those and the music is back. Thanks!

more options

welcome man