Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since downloading Firefox 4, I am having problems archiving gmail conversations from my inbox view. Also, when I go to enter a new event in google calendar, I now have to click the cursor in the box to type the event (it used to let me just start typing).

  • 5 replies
  • 47 have this problem
  • 12 views
  • Last reply by mayapratt

more options

Since downloading Firefox 4, I am having problems archiving gmail conversations from my inbox view (either one or several conversations) as it says "No Conversations Selected" when I have selected one or several. Also, when I go to enter a new event in google calendar, I have to click the cursor in the box to type the event (it used to let me just start typing) or else it flips out and starts jumping to day view or another month. Does anyone know how to fix either of these?

Chosen solution

I have had this problem; but while trying to fix another problem, I reset my preferences for Firefox and it fixed this problem as well. To reset preferences, follow this link: http://support.mozilla.com/en-US/kb/Resetting%20preferences

Read this answer in context 👍 2

All Replies (5)

more options

Chosen Solution

I have had this problem; but while trying to fix another problem, I reset my preferences for Firefox and it fixed this problem as well. To reset preferences, follow this link: http://support.mozilla.com/en-US/kb/Resetting%20preferences

more options

ChrisRex72,

THANK YOU! I followed the directions and it worked, solving both the gmail archiving issues and the calendar. You have saved me hours of frustration - thank you!

more options

THANK YOU SO MUCH! This fixed this (and several other small problems) right away!

more options

This solution only works when selecting multiple messages.

more options

I just tested it and, for me, it worked with either one OR multiple messages to archive from the inbox view.