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why is my website not displaying graphics after first few loads

  • 4 replies
  • 6 have this problem
  • 6 views
  • Last reply by cor-el

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hi, i have a wordpress based website. it exhibits a strange problem - on some computers, when using firefox, the site will load just fine the first 5 - 10 times. but any visit after that, the site will load without any graphics (no background, header images etc...), as if the .css file isn't loading. again - this never happenes the first time you load the site, and it never happenes with chrome. i have had this problem on my computer, and another user reported this problem. is there something about my site that could be messing up firefox caching and is causing this? the problem can sometimes be fixed temporarily (sometimes by shift-refresh, sometimes by re-installing FF) but it allways comes back after a day or two. please, a lot of my users are FF users (as am i) and i'de hate to lose traffic because of this - does anyone have any idea what the problem is? ( i believe the problem is somehow with the site itself, but i can't figure out how that can be)

thank you

URL of affected sites

http://www.ho-lo.co.il

hi, i have a wordpress based website. it exhibits a strange problem - on some computers, when using firefox, the site will load just fine the first 5 - 10 times. but any visit after that, the site will load without any graphics (no background, header images etc...), as if the .css file isn't loading. again - this never happenes the first time you load the site, and it never happenes with chrome. i have had this problem on my computer, and another user reported this problem. is there something about my site that could be messing up firefox caching and is causing this? the problem can sometimes be fixed temporarily (sometimes by shift-refresh, sometimes by re-installing FF) but it allways comes back after a day or two. please, a lot of my users are FF users (as am i) and i'de hate to lose traffic because of this - does anyone have any idea what the problem is? ( i believe the problem is somehow with the site itself, but i can't figure out how that can be) thank you == URL of affected sites == http://www.ho-lo.co.il

All Replies (4)

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the link you gave was also to a message by me on another forum. the responses there assumed basically that the problem was with my Firefox on my computer, bu then - why is this happening on other machines too? i'm hoping someone with more expirience can tell me if my site's build is somehow causing this problem

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Works fine here. --- Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") --- Create a new profile as a test to check if your current profile is causing the problems See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting:Make a new profile]] There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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maybe it works fine because you haven't loaded it enough times. this is very frustrating - after clearing the cach the site loads fine again, for a while, but the problem always comes back - and then i have to clear the cach again.

i tried safe mode, tried new profile, tried every generic cahc problem soloution. nothing works.


i viewed the problematic css file in cachviewer, this is the info on the file when the site works fine:

request-method: GET response-head: HTTP/1.1 200 OK Date: Sun, 27 Jun 2010 22:16:16 GMT Server: Apache mod_fcgid/2.3.5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Last-Modified: Thu, 24 Jun 2010 08:52:04 GMT Etag: "b65073e-2aae-489c2c4b99500" Accept-Ranges: bytes Content-Length: 10926 Content-Type: text/css

docshell:classified: 1


and when the site stops working:

request-method: GET response-head: HTTP/1.1 404 Not Found Date: Sun, 27 Jun 2010 22:07:37 GMT Server: Apache mod_fcgid/2.3.5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 X-Powered-By: PHP/5.2.13 X-Pingback: http://www.ho-lo.co.il/xmlrpc.php Expires: Wed, 11 Jan 1984 05:00:00 GMT Cache-Control: no-cache, must-revalidate, max-age=0 Pragma: no-cache Last-Modified: Sun, 27 Jun 2010 22:07:37 GMT Content-Type: text/html; charset=UTF-8


i just don't get this. how can firefox be loading the file just fine one minute, and then not finiding it the next? (and this keeps happening every time i clear the cach!)

please, can anyone help?