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bookmarks disappeared

Nikki

Hi, I realized the other day when I went to use firefox that my bookmarks and history were all missing from firefox. I first tried to see if it was a profile issue like listed here: https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks but even though it had another profile my history and bookmarks weren't in the other other profile either. Next I tried the next method on the page where it says you can go to manage bookmarks then once in your library you can click restore to fix it but it refuses to bring up any files or folders when I do this. Also the library is totally empty and there's none of the previous shortcuts that show up from your most common pages when you open the new tabs, but when I opened firefox the first time it had the tabs I was previously on when I opened it like the previous session. My computer is very old and sometimes doesn't like to open new applications but a web browser or folder is basic enough that I've never really had issues with it other than slowness.

I apologize for the stupid question and greatly appreciate your patience. Thank you very much for any help in advance.

Hi, I realized the other day when I went to use firefox that my bookmarks and history were all missing from firefox. I first tried to see if it was a profile issue like listed here: https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks but even though it had another profile my history and bookmarks weren't in the other other profile either. Next I tried the next method on the page where it says you can go to manage bookmarks then once in your library you can click restore to fix it but it refuses to bring up any files or folders when I do this. Also the library is totally empty and there's none of the previous shortcuts that show up from your most common pages when you open the new tabs, but when I opened firefox the first time it had the tabs I was previously on when I opened it like the previous session. My computer is very old and sometimes doesn't like to open new applications but a web browser or folder is basic enough that I've never really had issues with it other than slowness. I apologize for the stupid question and greatly appreciate your patience. Thank you very much for any help in advance.

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