Update makes sites I have been using unusable!
Several times since the last update, I have been unable to use at least four sites that I have been using. Either I can't sign in or site functionality is not working. Today I am trying again to use the Harland Clarke sight to order checks (I thought I had ordered them a month ago!) It will not let me complete the checkout. My cart is still full after signing back in.
Several times since the last update, I have been unable to use at least four sites that I have been using. Either I can't sign in or site functionality is not working. Today I am trying again to use the Harland Clarke sight to order checks (I thought I had ordered them a month ago!) It will not let me complete the checkout. My cart is still full after signing back in.
All Replies (1)
Hi,
Sorry to hear that. Here are some standard troubleshooting steps that may resolve your issue:
- Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield
icon at the left of the address bar.
- If ETP is enabled, try disabling it.
- If the problem is not fixed, try clearing Firefox cache.
- If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
- If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
Did it help? Looking forward to your update!
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