Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloading my emails from Dot5Hosting

  • No replies
  • 0 have this problem
more options

Dear Sir or Madam,

I'm using Thunderbird already for a long time and I'm very happy about it. Until now!

Since 1-2 weeks the programme does not download my emails anymore. I have to go to my hosting company and download my emails from my various domains, which is a pain. I read your "solution" in the help section, but it does not help as yet. I don't know what I might have done to change the settings, but when clicking on "Get Messages" no text at the bottom bar apears that it is looking for mail, but only a blue coloured bar at the right bottom on my screen apears and when completed disappears again. When I then go to my host company (Dot5Hosting) I can find my new emails.

What do I need to do to solve this problem? Thank you very much in advance for your solution(s). Kind regards, Ronald Verwer.

Dear Sir or Madam, I'm using Thunderbird already for a long time and I'm very happy about it. Until now! Since 1-2 weeks the programme does not download my emails anymore. I have to go to my hosting company and download my emails from my various domains, which is a pain. I read your "solution" in the help section, but it does not help as yet. I don't know what I might have done to change the settings, but when clicking on "Get Messages" no text at the bottom bar apears that it is looking for mail, but only a blue coloured bar at the right bottom on my screen apears and when completed disappears again. When I then go to my host company (Dot5Hosting) I can find my new emails. What do I need to do to solve this problem? Thank you very much in advance for your solution(s). Kind regards, Ronald Verwer.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.