Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PASSWORD MANGER

  • 16 replies
  • 1 has this problem
  • 23 views
  • Last reply by FredMcD

more options

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

All Replies (16)

more options

Type about:preferences#security<enter> in the address box. Look under Logins,

Note: For Firefox v56+ its; about:preferences#privacy Look under Forms & Passwords Or type about:logins<enter> in the address box (For settings, click the 3 dots upper right) +++++++++++++++++++++++++++++++ Turn on Remember Logins. To check the passwords you have listed, press Saved Logins. Look for whatever website you need to check out.


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

Helpful?

more options

everything works fine...but when I go to my login and saved passwords I cant tell which website it because they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Helpful?

more options

Take a screenshot of that and post it here. Cover up any passwords.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Note: If you have problems when uploading the image to this forum, you can use imgur. com or a similar image host if the image appears to hang on upload, then add a link to the image. However, this may delay a response if the external link needs review by a moderator.

Thank you!

Helpful?

more options

Can you attach a screenshot?

Helpful?

more options

this is how all my websites look.......moz-extension://3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Helpful?

more options

where is the actual web adress?

Helpful?

more options

moz-extension:// links are coming from installed extensions. You can possibly open the about:debugging page via the location bar and go to This Firefox and search for a UUID of an extension.

See also the extensions.webextensions.uuids pref on the about:config page.

Helpful?

more options

The password has the "Eye" that should show it to you the password. The top seems to be some kinda web address. So what is the actual site that shown not numbers? You have to click the "Eye" to see your password. And what extension are you using that it would show that?

Helpful?

more options

the passwords I can see..I cant see any of the websites that i have passwords to log in.... cor-el.. no idea what u mean..has to be a clearer answer..why cant I see the website?

Helpful?

more options

The Boss said

the passwords I can see..I cant see any of the websites that i have passwords to log in.... cor-el.. no idea what u mean..has to be a clearer answer..why cant I see the website?

Hello! I think what cor-el means is that the link in your screenshot is coming from a browser extension (see also: Tips for assessing the safety of an extension, Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems )

You can check what extension that is by: Open a New Tab> Type in about:debugging and press Enter> Click This Firefox on the left> The extensions your are using are listed under Extensions, look which extension has the same UUID as the link in your screenshot

Helpful?

more options

It is not an internet based website, but it's a page generated by an extension. Looks that you need to login to some server to be able to use the extension and have saved this login and in that case Firefox uses the moz-extension://{UUID} link for the URL as that is the URL of the page from the extension.

Note the such moz-extension links are quite fragile as an uninstall and reinstall of an extension changes its UUID and also problems with prefs.js can cause the UUID to get lost as this causes extensions.webextensions.uuids to get reset/cleared.

Helpful?

more options

Can someone be clearer on the reply? How hard can this be? why would Mozilla's password manger in cript it? its simple no? the website i use password for should clearly show. ex, www,Facebook.com not like this.. 3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 no way this can be normal ,how can u ediit it etc if you cant read it? Thank you..

Helpful?

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Helpful?

more options

I have a dummy page for creating/saving logins for testing. Don't use any real info here, abc123 is fine:

https://www.jeffersonscher.com/res/logintest.html

On the Passwords page, the saved logins should show with the real site address. Do those work, or is the address corrupted/substituted?

Helpful?

more options

By the way, your browser identified itself in an unusual way:

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:99.0) Gecko/20100101 Firefox/99.0 Trailer/91.3.9192.93

Something is adding that last part, which could be an add-on, or external software that intercepts and proxies your web access.

Any ideas about what "Trailer" might refer to??

If this is old junk in your Firefox settings, the steps in this article will help you clear it: How to reset the default user agent on Firefox.

Helpful?

more options

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/


Do you have enabled "Resist Fingerprinting" if you check ‘’’Resist Fingerprinting’’’ on the ‘’’about:config’’’ page as this affects the user agent?


’’’Avast AntiTrack’’’ is also known to cause this issue.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.