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can't get bookmarks or history

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

debra.hetland
debra.hetland
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I've tried everything to get my bookmarks and history back! I also did a refresh and it didn't help! I don't know what else to do. I'm a 70 yr. old person so this stuff is difficult for me to understand. Help!!!!!

I've tried everything to get my bookmarks and history back! I also did a refresh and it didn't help! I don't know what else to do. I'm a 70 yr. old person so this stuff is difficult for me to understand. Help!!!!!

All Replies (1)

FredMcD
FredMcD
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Do you know how the data was lost? What about the rest of your profile? Settings, bookmarks, history, passwords . . . .


Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update