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can't get bookmarks or history

Firefox Other
FredMcD replied
debra.hetland
debra.hetland

I've tried everything to get my bookmarks and history back! I also did a refresh and it didn't help! I don't know what else to do. I'm a 70 yr. old person so this stuff is difficult for me to understand. Help!!!!!

I've tried everything to get my bookmarks and history back! I also did a refresh and it didn't help! I don't know what else to do. I'm a 70 yr. old person so this stuff is difficult for me to understand. Help!!!!!

All Replies (1)

FredMcD
FredMcD

Do you know how the data was lost? What about the rest of your profile? Settings, bookmarks, history, passwords . . . .


Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update