Tab crash on some BBC website pages
For the last 5 days, some, not all pages on BBC website are tab crashing.
Error message prompts to reload, however closing site down and then reloading - errors still occurs on the same pages.
Affected pages work fine in Edge.
Have tried Firefox Refresh - error still occurs.
Crash reports sent over the last 2 days
Report ID bp-9189eb0d-6f42-4d91-bdae-6c64a1171006 bp-38fb5e7d-4cfe-4a57-bd20-7bdf11171006 bp-2f5b879b-7957-4b57-a328-34b791171005 bp-5e665536-f2bf-4447-83f9-ff7bd1171005 bp-e39b2f41-d79e-425d-9a7a-148c01171005 bp-48881e36-6db0-4adb-93ab-038070171005 bp-c7417166-9587-4835-a2d5-867e01171004 bp-5aa08207-d8ed-4d26-b035-3a4981171004 bp-e5856ee1-f1a7-4ddf-b778-5c0a01171004
Apprec any assist
Chosen solution
Sorry to hear about the crashes and thank you for the report IDs. All 9 have the identical "signature," which usually is the point in the code where Firefox halted. This crash signature appears to arise when Firefox is managing access by scripts in one context to scripts or script objects in a different context. For example, scripts from the main server vs. scripts from other servers, scripts in the page that need to interact with Firefox's built-in scripts, or potentially add-on scripts interacting with page scripts. But beyond that general concept, I have no idea how to drill down to the source of the problem.
It appears you use Adblock Plus. Would you consider temporarily disabling ABP and using a different ad blocking extension instead to see whether that makes any difference? A popular one is uBlock Origin:
https://addons.mozilla.org/firefox/addon/ublock-origin/
Read this answer in context 👍 1All Replies (6)
Still having this issue
appreciate any help
bp-9189eb0d-6f42-4d91-bdae-6c64a1171006 Signature: js::WrapperMap::lookup
This is for Sumo's Related Bugs You are not authorized to access bug 1386490
I called for more help
Chosen Solution
Sorry to hear about the crashes and thank you for the report IDs. All 9 have the identical "signature," which usually is the point in the code where Firefox halted. This crash signature appears to arise when Firefox is managing access by scripts in one context to scripts or script objects in a different context. For example, scripts from the main server vs. scripts from other servers, scripts in the page that need to interact with Firefox's built-in scripts, or potentially add-on scripts interacting with page scripts. But beyond that general concept, I have no idea how to drill down to the source of the problem.
It appears you use Adblock Plus. Would you consider temporarily disabling ABP and using a different ad blocking extension instead to see whether that makes any difference? A popular one is uBlock Origin:
Modified by jscher2000 - Support Volunteer
When I look at user comments on their crash reports for this signature, there are an abundance of references to the BBC, a couple to the Washington Post, and a couple to Sina blogs. There also are a couple references to LastPass, so that add-on might also be an issue.
Thanks.
Switching from AdBlock Plus to using uBlock Origin on the BBC site seems to have resolved the problem.