Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by adeli182

more options

bp-0ed4912a-d1a9-416c-a894-423031170717

After last windows update (couple of days ago) Firefox suddenly stopped working.

I tried several attempts:

- Safe mode - Reset - Reinstall - Deinstall and reinstall - Execution from different account (I'm the administrator of this machine) - Execution from default Administrator user

Each attempt failed. Please help me! I've been using FIrefox since its first beta. For me Firefox is the only browser.

Chosen solution

Hi

Thank you for your question and for providing that crash ID.

I have had a look at it and I believe that this article will help you.

I hope that this helps, but if not, please come back here and we can look into a different solution for you.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hi

Thank you for your question and for providing that crash ID.

I have had a look at it and I believe that this article will help you.

I hope that this helps, but if not, please come back here and we can look into a different solution for you.

more options

Yeah it was comodo! Thanks