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Username/Passwords lost afre downloading

  • 1 reply
  • 3 have this problem
  • 20 views
  • Last reply by FredMcD

PHChat
PHChat
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After loading 54.0.1 my saved passwords username/passwords have dissappeared and I am no longer get able to save. I have looked at options and preferences and they seem ok. I also lost Bookmarks but have recovered them.

Cheers

Paul

After loading 54.0.1 my saved passwords username/passwords have dissappeared and I am no longer get able to save. I have looked at options and preferences and they seem ok. I also lost Bookmarks but have recovered them. Cheers Paul

Chosen solution

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

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All Replies (1)

FredMcD
FredMcD
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Chosen Solution

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible