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Updated to v45 and I cannot send email. "Connection to outgoing server was lost in middle of transaction."

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  • 1 has this problem
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  • Last reply by no2mez

no2mez
no2mez
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I have the same settings and the same firewall on a different computer- v45 working well there.

Screenshot of error msg and troubleshooting info below- 


 Application Basics

   Name: Thunderbird
   Version: 45.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20160407161913
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) imap.mail.yahoo.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.bizmail.yahoo.com:465, SSL, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext



 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-980a0143-6865-4252-91ee-d39fc2160411 (4/11/2016)

 Extensions
   Lightning, 4.7, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   Mail Merge, 4.6.0, true, mailmerge@example.net

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     dom.apps.reset-permissions: true
     extensions.lastAppVersion: 45.0
     font.name.monospace.el: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.crash-guard.glcontext.appVersion: 45.0
     gfx.crash-guard.glcontext.deviceID: 0x1286
     gfx.crash-guard.glcontext.driverVersion: 9.18.13.3235
     gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
     gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
     gfx.crash-guard.status.glcontext: 2
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: d9a88fd5-7198-4554-92d1-f82b1849be9
     mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":true,…
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1462327660
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
     print.printer_Brother_MFC-7460DN_Printer.print_bgcolor: false
     print.printer_Brother_MFC-7460DN_Printer.print_bgimages: false
     print.printer_Brother_MFC-7460DN_Printer.print_colorspace:
     print.printer_Brother_MFC-7460DN_Printer.print_command:
     print.printer_Brother_MFC-7460DN_Printer.print_downloadfonts: false
     print.printer_Brother_MFC-7460DN_Printer.print_duplex: 1515870810
     print.printer_Brother_MFC-7460DN_Printer.print_edge_bottom: 0
     print.printer_Brother_MFC-7460DN_Printer.print_edge_left: 0
     print.printer_Brother_MFC-7460DN_Printer.print_edge_right: 0
     print.printer_Brother_MFC-7460DN_Printer.print_edge_top: 0
     print.printer_Brother_MFC-7460DN_Printer.print_evenpages: true
     print.printer_Brother_MFC-7460DN_Printer.print_footercenter:
     print.printer_Brother_MFC-7460DN_Printer.print_footerleft: &PT
     print.printer_Brother_MFC-7460DN_Printer.print_footerright: &D
     print.printer_Brother_MFC-7460DN_Printer.print_headercenter:
     print.printer_Brother_MFC-7460DN_Printer.print_headerleft: &T
     print.printer_Brother_MFC-7460DN_Printer.print_headerright: &U
     print.printer_Brother_MFC-7460DN_Printer.print_in_color: true
     print.printer_Brother_MFC-7460DN_Printer.print_margin_bottom: 0.5
     print.printer_Brother_MFC-7460DN_Printer.print_margin_left: 0.5
     print.printer_Brother_MFC-7460DN_Printer.print_margin_right: 0.5
     print.printer_Brother_MFC-7460DN_Printer.print_margin_top: 0.5
     print.printer_Brother_MFC-7460DN_Printer.print_oddpages: true
     print.printer_Brother_MFC-7460DN_Printer.print_orientation: 0
     print.printer_Brother_MFC-7460DN_Printer.print_page_delay: 50
     print.printer_Brother_MFC-7460DN_Printer.print_paper_data: 1
     print.printer_Brother_MFC-7460DN_Printer.print_paper_height: 11.00
     print.printer_Brother_MFC-7460DN_Printer.print_paper_name:
     print.printer_Brother_MFC-7460DN_Printer.print_paper_size_type: 0
     print.printer_Brother_MFC-7460DN_Printer.print_paper_size_unit: 0
     print.printer_Brother_MFC-7460DN_Printer.print_paper_width: 8.50
     print.printer_Brother_MFC-7460DN_Printer.print_plex_name:
     print.printer_Brother_MFC-7460DN_Printer.print_resolution: 1515870810
     print.printer_Brother_MFC-7460DN_Printer.print_resolution_name:
     print.printer_Brother_MFC-7460DN_Printer.print_reversed: false
     print.printer_Brother_MFC-7460DN_Printer.print_scaling: 1.00
     print.printer_Brother_MFC-7460DN_Printer.print_shrink_to_fit: true
     print.printer_Brother_MFC-7460DN_Printer.print_to_file: false
     print.printer_Brother_MFC-7460DN_Printer.print_unwriteable_margin_bottom: 0
     print.printer_Brother_MFC-7460DN_Printer.print_unwriteable_margin_left: 0
     print.printer_Brother_MFC-7460DN_Printer.print_unwriteable_margin_right: 0
     print.printer_Brother_MFC-7460DN_Printer.print_unwriteable_margin_top: 0

 Graphics

     Adapter Description: NVIDIA GeForce GT 720
     Vendor ID: 0x10de
     Device ID: 0x1286
     Adapter RAM: 1024
     Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
     Driver Version: 9.18.13.3235
     Driver Date: 1-7-2014
     Direct2D Enabled: false
     DirectWrite Enabled: false (6.2.9200.17568)
     ClearType Parameters: ClearType parameters not found
     WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 720 Direct3D11 vs_5_0 ps_5_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9)
     GPU Accelerated Windows: 0

     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.12
     4.12

     NSS
     3.21.1 Basic ECC
     3.21.1 Basic ECC

     NSS Util
     3.21.1
     3.21.1

     NSS SSL
     3.21.1 Basic ECC
     3.21.1 Basic ECC

     NSS S/MIME
     3.21.1 Basic ECC
     3.21.1 Basic ECC
I have the same settings and the same firewall on a different computer- v45 working well there. Screenshot of error msg and troubleshooting info below- Application Basics Name: Thunderbird Version: 45.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.0 Profile Folder: Show Folder (Local drive) Application Build ID: 20160407161913 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (imap) imap.mail.yahoo.com:993, SSL, passwordCleartext OUTGOING: , smtp.bizmail.yahoo.com:465, SSL, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext Crash Reports http://crash-stats.mozilla.com/report/index/bp-980a0143-6865-4252-91ee-d39fc2160411 (4/11/2016) Extensions Lightning, 4.7, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Mail Merge, 4.6.0, true, mailmerge@example.net Important Modified Preferences Name: Value browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false dom.apps.reset-permissions: true extensions.lastAppVersion: 45.0 font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.crash-guard.glcontext.appVersion: 45.0 gfx.crash-guard.glcontext.deviceID: 0x1286 gfx.crash-guard.glcontext.driverVersion: 9.18.13.3235 gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true gfx.crash-guard.status.glcontext: 2 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: d9a88fd5-7198-4554-92d1-f82b1849be9 mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":true,… network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1462327660 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true print.printer_Brother_MFC-7460DN_Printer.print_bgcolor: false print.printer_Brother_MFC-7460DN_Printer.print_bgimages: false print.printer_Brother_MFC-7460DN_Printer.print_colorspace: print.printer_Brother_MFC-7460DN_Printer.print_command: print.printer_Brother_MFC-7460DN_Printer.print_downloadfonts: false print.printer_Brother_MFC-7460DN_Printer.print_duplex: 1515870810 print.printer_Brother_MFC-7460DN_Printer.print_edge_bottom: 0 print.printer_Brother_MFC-7460DN_Printer.print_edge_left: 0 print.printer_Brother_MFC-7460DN_Printer.print_edge_right: 0 print.printer_Brother_MFC-7460DN_Printer.print_edge_top: 0 print.printer_Brother_MFC-7460DN_Printer.print_evenpages: true print.printer_Brother_MFC-7460DN_Printer.print_footercenter: print.printer_Brother_MFC-7460DN_Printer.print_footerleft: &PT print.printer_Brother_MFC-7460DN_Printer.print_footerright: &D print.printer_Brother_MFC-7460DN_Printer.print_headercenter: print.printer_Brother_MFC-7460DN_Printer.print_headerleft: &T print.printer_Brother_MFC-7460DN_Printer.print_headerright: &U print.printer_Brother_MFC-7460DN_Printer.print_in_color: true print.printer_Brother_MFC-7460DN_Printer.print_margin_bottom: 0.5 print.printer_Brother_MFC-7460DN_Printer.print_margin_left: 0.5 print.printer_Brother_MFC-7460DN_Printer.print_margin_right: 0.5 print.printer_Brother_MFC-7460DN_Printer.print_margin_top: 0.5 print.printer_Brother_MFC-7460DN_Printer.print_oddpages: true print.printer_Brother_MFC-7460DN_Printer.print_orientation: 0 print.printer_Brother_MFC-7460DN_Printer.print_page_delay: 50 print.printer_Brother_MFC-7460DN_Printer.print_paper_data: 1 print.printer_Brother_MFC-7460DN_Printer.print_paper_height: 11.00 print.printer_Brother_MFC-7460DN_Printer.print_paper_name: print.printer_Brother_MFC-7460DN_Printer.print_paper_size_type: 0 print.printer_Brother_MFC-7460DN_Printer.print_paper_size_unit: 0 print.printer_Brother_MFC-7460DN_Printer.print_paper_width: 8.50 print.printer_Brother_MFC-7460DN_Printer.print_plex_name: print.printer_Brother_MFC-7460DN_Printer.print_resolution: 1515870810 print.printer_Brother_MFC-7460DN_Printer.print_resolution_name: print.printer_Brother_MFC-7460DN_Printer.print_reversed: false print.printer_Brother_MFC-7460DN_Printer.print_scaling: 1.00 print.printer_Brother_MFC-7460DN_Printer.print_shrink_to_fit: true print.printer_Brother_MFC-7460DN_Printer.print_to_file: false print.printer_Brother_MFC-7460DN_Printer.print_unwriteable_margin_bottom: 0 print.printer_Brother_MFC-7460DN_Printer.print_unwriteable_margin_left: 0 print.printer_Brother_MFC-7460DN_Printer.print_unwriteable_margin_right: 0 print.printer_Brother_MFC-7460DN_Printer.print_unwriteable_margin_top: 0 Graphics Adapter Description: NVIDIA GeForce GT 720 Vendor ID: 0x10de Device ID: 0x1286 Adapter RAM: 1024 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Driver Version: 9.18.13.3235 Driver Date: 1-7-2014 Direct2D Enabled: false DirectWrite Enabled: false (6.2.9200.17568) ClearType Parameters: ClearType parameters not found WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 720 Direct3D11 vs_5_0 ps_5_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9) GPU Accelerated Windows: 0 AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.12 4.12 NSS 3.21.1 Basic ECC 3.21.1 Basic ECC NSS Util 3.21.1 3.21.1 NSS SSL 3.21.1 Basic ECC 3.21.1 Basic ECC NSS S/MIME 3.21.1 Basic ECC 3.21.1 Basic ECC

All Replies (1)

no2mez
no2mez Question owner
more options

Sorry, image of error didn't get attached previously. Attached here.