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can not receive emails

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by kojim

kojim
kojim
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Since I changed my provider, I can not receive any email, even though I can send them out -- but still cannot save the sent emails.

In my error console, I get this message.

Timestamp: 2016/02/11 午後0:44:46 Error: An error occurred during a connection to mail.kmpacific.com:143. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

Does this also have something to do with the Imap Mail folder -- I just found this folder in my attempt to figure out the problem? I just kept it with the new provider's folder.

I am not a computer wiz that please explain to me in the layman's language.

Thanks for your assistance.

Since I changed my provider, I can not receive any email, even though I can send them out -- but still cannot save the sent emails. In my error console, I get this message. Timestamp: 2016/02/11 午後0:44:46 Error: An error occurred during a connection to mail.kmpacific.com:143. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long) Does this also have something to do with the Imap Mail folder -- I just found this folder in my attempt to figure out the problem? I just kept it with the new provider's folder. I am not a computer wiz that please explain to me in the layman's language. Thanks for your assistance.

Chosen solution

Check with your email provider about the correct server settings for the incoming server and post that here. Your's doesn't look right.

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Check with your email provider about the correct server settings for the incoming server and post that here. Your's doesn't look right.

kojim
kojim Question owner
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Thanks Christ1. The provider suggested a reinstall of the Thunderbird along with the email settings. This seems to have fixed it. Thanks again.