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Unable to read messages from 1 sender, view message source says "Your mail reader is too old to view this MIME-encoded message." All other emails from other sen

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by Zenos

DennisP
DennisP
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Hello 

I'm having trouble viewing  email using Thunderbird (V 38.4.0)  from a new sender (Gorilla Trades). When I open some of his emails, but not all, they are blank. When I view the message source  on the ones that are blank, it says "Your mail reader is too old to view this MIME-encoded message".  Note: I have no trouble viewing this same email using my webmail. Also all other incoming Email work fine.

Any suggestions? Dennis

Hello I'm having trouble viewing email using Thunderbird (V 38.4.0) from a new sender (Gorilla Trades). When I open some of his emails, but not all, they are blank. When I view the message source on the ones that are blank, it says "Your mail reader is too old to view this MIME-encoded message". Note: I have no trouble viewing this same email using my webmail. Also all other incoming Email work fine. Any suggestions? Dennis

All Replies (4)

Zenos
Zenos
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DennisP said

Hello I'm having trouble viewing email using Thunderbird (V 38.4.0) from a new sender (Gorilla Trades). When I open some of his emails, but not all, they are blank. When I view the message source on the ones that are blank, it says "Your mail reader is too old to view this MIME-encoded message". Note: I have no trouble viewing this same email using my webmail. Also all other incoming Email work fine. Any suggestions? Dennis
Zenos
Zenos
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What are you set to under View|Message Body As? Try "Original HTML" if it's not already on that setting.

It sounds as if you could be seeing a message aimed at users of email programs that can't process HTML-formatted content.

DennisP
DennisP Question owner
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Hi Zenos I checked and found I am using "Original HTML" I also tried "simple" and plain text to no avail. How can I check to see if the message was aimed at those that can't process HTML? Or is it possible for me to forward one of the emails to you?

Zenos
Zenos
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I'd be interested to see one.

xenos at gmx dot co dot uk