Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird hangs

more options

Sometimes Thunderbird hangs on message deletion and does not respond on keyboard and mouse. I have only one IMAP GMail account. Attached is stack trace.

Sometimes Thunderbird hangs on message deletion and does not respond on keyboard and mouse. I have only one IMAP GMail account. Attached is stack trace.

All Replies (4)

more options
more options

do you get the same issue if you exclude the profile folders from an access scanning by your anti virus?

The stack trace is fairly clear Thunderbird is waiting for something to complete.

Given you mention deletion it sounds like the anti virus and Thunderbird may well be having contention issues with files.

more options

Hi Matt.

I don't have AntiVirus installed. And I see neither I/O or CPU activity.

IMHO stack is not accurate. Do you inject your code into GetFileAttributesEx? I guess no.

Could you please send *.PDB (debug files) files for *.dll and *.exe files?

Looking forward to hearing from you Dima

more options

Following is link to Minidump file:

https://drive.google.com/file/d/0B75-pKcpEKs-SWR5RVdGLWVkVnM/view?usp=sharing UPD: Sorry... I cannot share this file as it contains password.

Modified by Dmytro Ovdiienko