Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ADOBE FLASH PLAYER KEEPS CRASHING WHEN I TRY TO WATCH YOUTUBE VIDEOS!!!

  • 2 replies
  • 3 have this problem
  • 4 views
  • Last reply by cor-el

more options

simply put, every time i try to watch a video on youtube it crashes and says i should reload the page. it does this at least a hundred times before it works again (not joking, i actually counted one time). HOW THE DO I FIX THIS? OR DO I JUST DELETE MOZILLA?


Edited by a moderator due to language. See the Rules & Guidelines .

simply put, every time i try to watch a video on youtube it crashes and says i should reload the page. it does this at least a hundred times before it works again (not joking, i actually counted one time). HOW THE DO I FIX THIS? OR DO I JUST DELETE MOZILLA? ''Edited by a moderator due to language. See the [http://support.mozilla.com/kb/Forum+and+chat+rules+and+guidelines Rules & Guidelines] .''

Modified by the-edmeister

All Replies (2)

more options

Crashes or other problems with certain multimedia content in Firefox (such as YouTube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

Please tell us if this helped!

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Try to "disable the hardware acceleration" in the Flash Player.

Flash "Display settings" window:

See also:

Modified by cor-el