Showing questions for topic:

Problem in Updating Thunderbird V17.0.9 to most current

I have changed the website hosting company from my previous one to scalahosting.com, which in turn appears to be using grok.viawebhost.com as their mailserver. I was a us… (ketahui selanjutnya)

I have changed the website hosting company from my previous one to scalahosting.com, which in turn appears to be using grok.viawebhost.com as their mailserver.

I was a user of Eudora 7.1 for many years, but because of this change of hosting company, the Eudora email program would not connect to the Scalahosting site.

Thus I was forced to change to Thunderbird. After reading several webposting on this matter, I found and uploaded V17.0.9 and proceeded to convert the Eudora email, filters and addresses to the Thunderbird format.

This was not an easy task, and even with Google's AI assistance, I had to restart several times, but as of today - mid-Jun I have now completed the task of cleaning up all the email, installing the correct headers, etc that allows the Thunderbird program to open and correctly display all of those email without any problems.

I further cleaned up and corrected all of the Eudora filters to the TB format and now have those filters in TB to be able to be installed and correctly are accepted by the TB program.

Like wise with the contact addressee that were in the Eudora NNdbase.nnt file were cleaned up and correctly installed in the TB program.

However, the current status of the TB program is that it does not seem to be able to connect to the Scala Webhosting email site at grok.viawebhost.com. Enclosed is a pic of the supposed correct set up for the STMP at Port 465.

The other Port info from Scala is: POP3 - 995 (SSL) IMAP - 993 (SSL)

But I am not sure what else I need to do to correctly set up this older version so that I can start the collection process of the most recent emails sitting in the mailserver.

Further, it was suggested that I need to update the TB V17.0.9 to the most recent V151 by following the below sequence of updates:

According to Mozilla Support Documentation, this is the exact, official sequence to migrate safely from a legacy version:

Step 1: Run V24.8.0 (32-bit) (This updates the raw database schema out of V17. Upgrades the raw Mbox structures.)

Step 2: Run V45.8.0 (32-bit) (Stabilizes the folder indexing schema.)

Step 3: Run V52.9.1 (32-bit) (The final 32-bit staging version.60.9.1 (64-bit). Migrates the architecture to 64-bit processing.)

Step 4: Run V60.9.1 (This is the critical gatekeeper version required to unlock modern automatic profile conversion).

Step 5: Run V78.14 (This shifts the mail indexing formats).

Step 6: Run V102.15.1 (This modernizes the folder structure configurations).

Step 7: Final jump to V151.0.1 (Updates the background engine to current web standards).


I am looking any advice or suggestions from the Community that can assist me in completing this conversion to the TB program and get it fully functional so I can connect to the Scala Hosting mailserver.

Many thanks in advance for your assistance.

/s/ James T Saint

Open 2

Different versions preventing migration

I'm up to date on Windows 10 with version 151.0.1 of Thunderbird. My preference is to discontinue using Windows and move to Linux Mint. The Software Manager in Mint insta… (ketahui selanjutnya)

I'm up to date on Windows 10 with version 151.0.1 of Thunderbird. My preference is to discontinue using Windows and move to Linux Mint. The Software Manager in Mint installs and manages Thunderbird updates. I like the idea of Mint managing my software. However, the latest version is 140.11.1esr. Consequently, moving my data from Windows to Mint is not possible. A profile problem is flagged.

I've switched off automatic updates. I'm wondering how long it will take Linux Mint to catch up to v150. One solution is to install v150 independent of the Mint software manager, but I'd rather not do that. I'm wondering if there are any workarounds.

Open 1

Modifier ceci : "Thunderbird est mis à jour par une autre instance"

French please ! -) Bonjour, Lorsque je veux modifier la manière dont Thunderbird est mis à jour, il s'affiche ceci : "Thunderbird est mis à jour par une autre instance"… (ketahui selanjutnya)

French please !

-)

Bonjour,

Lorsque je veux modifier la manière dont Thunderbird est mis à jour, il s'affiche ceci :

"Thunderbird est mis à jour par une autre instance" et il est impossible de le modifier car si on on choisit de le faire, le logiciel thunderbird corrige immédiatement et retourne à la configuration précédente (solutions/choix à cocher, mises à jour automatiques ou manuelles) !

Comment opérer S.V.P. ? Merci à vous. Salutations cordiales. Alain.

Open 3

How does Thunderbird know it's flatpak name is changing? How do i turn off all auto updates including checking things like flatpak name changing?

I opened Thunderbird 140.9.1esr from flatpak on Debian 12 and today I noticed a message that says: "Flatpak ESR application ID change We're switching the Flatpak ESR appl… (ketahui selanjutnya)

I opened Thunderbird 140.9.1esr from flatpak on Debian 12 and today I noticed a message that says: "Flatpak ESR application ID change We're switching the Flatpak ESR application ID from org.mozilla.Thunderbird to org.mozilla.thunderbord_esr."

  1. How does Thunderbird know it's flatpak name is changing? How do i turn off all auto updates including checking things like flatpak name changing?
Open 1 18

BREAKING CHANGES when updating flatpak Thunderbird to v151.0.1

It would have been highly beneficial to provide a function or procedure to migrate all files (if they existed) from org.mozilla.Thunderbird to org.mozilla.thunderbird. In… (ketahui selanjutnya)

It would have been highly beneficial to provide a function or procedure to migrate all files (if they existed) from org.mozilla.Thunderbird to org.mozilla.thunderbird. In the absence of such a mechanism, the update effectively behaves like a fresh installation, creating the impression that all user settings and data have been lost.

I resolved the issue by manually copying all files from /home/USER_NAME/.var/app/org.mozilla.Thunderbird/ to /home/USER_NAME/.var/app/org.mozilla.thunderbird/ and restarting Thunderbird, after which everything functioned as expected. This could also have been addressed through a symbolic link to the new path.

I believe more care should be taken when implementing breaking changes of this nature, as many end-users would not know how to resolve this issue on their own. Clear guidance or automated migration would help prevent unnecessary disruption and confusion.

Open 3 9

Have just been upgraded to Thunderbird Release 151.0 and cannot receive or send emails.

May 25 2026. A few days ago, Thunderbird upgraded me to Release 151.0. I can no longer send or receive emails. My wife has been upgraded to ESR 140.11.Oesr, and she has … (ketahui selanjutnya)

May 25 2026. A few days ago, Thunderbird upgraded me to Release 151.0. I can no longer send or receive emails.

My wife has been upgraded to ESR 140.11.Oesr, and she has no problems.

I do not want to go through the tests of removing virus guard etc to try to make 151.0 work, so I would like to move to ESR 140.11, but cannot find online how to do that?

Please help.

Open 1 45

Having problems updating Thunderbird to the latest version.

I am currently using Thunderbird version 140.10.2 esr. (32bit) I understand that to latest version is 150. I also understand that, from version 145, Microsoft Exchange ac… (ketahui selanjutnya)

I am currently using Thunderbird version 140.10.2 esr. (32bit) I understand that to latest version is 150. I also understand that, from version 145, Microsoft Exchange accounts are supported natively by Thunderbird.

I am using a generic desktop PC running Windows 10 Pro (22H2)

I am having difficulties with an Exchange account using the OWL add on.

I would like to upgrade my Thunderbird to the latest version and use the native support for Exchange accounts. I would also, if possible, like to upgrade to a 64bit version.

When I follow the instructions (Help/Update Thunderbird) the pop up reports that 'Thunderbird is up to date'.

I can't see a way forward at present, can someone assist please.

Open 8 18

2 140esr updates in a week wiped out of all my accounts and emails - Thunderbird profile (win10)

Twice in one week a complete wipeout of all my accounts and emails, hours spent restoring my information after the first update, now a second one, do you do not care abo… (ketahui selanjutnya)

Twice in one week a complete wipeout of all my accounts and emails, hours spent restoring my information after the first update, now a second one, do you do not care about the users of this product? and you wonder why you don't get donations when you wipe out everything and give NO instructions on how to avoid all this. Where is the version hidden?

Open 8 108

Thunderbird won't download update even though it shows a new version available

I'm currently running Thunderbird 140.9.1esr and it shows an update available to version 140.10.0esr. However, when I click on the update button, it shows "downloading" b… (ketahui selanjutnya)

I'm currently running Thunderbird 140.9.1esr and it shows an update available to version 140.10.0esr. However, when I click on the update button, it shows "downloading" but it stays at 0 bytes and will not download the update. All previous updates to my current version automatically downloaded and installed after I clicked on the update button. How do I fix this or is there a problem with 140.10.0esr? Thank you!

Open 4 45

Updated Thunderbird on my new Android. Checked on PC version update. Did that and it crashed.

Now I have Tbird running on my Android with all my email accounts in it. However; my PC version (Win 11) is like a first install. Blank slate. It asks about some "Hub" t… (ketahui selanjutnya)

Now I have Tbird running on my Android with all my email accounts in it. However; my PC version (Win 11) is like a first install. Blank slate. It asks about some "Hub" thing and I don't understand exactly what it is asking for. Outlook name and password? Mozilla account name and password? Some other username and password? Can't transfer anything from mobile to PC (not good). Any way to fix this? Don't tell me I might have to go back to Outlook...

Open 1 45

latest version of thunderbird for Linux mint??

I see that MS Exchange server support is available in Thunderbird version 145 and above. I have a Linux Mint PC which is version 140 which when I try to upgrade I'… (ketahui selanjutnya)

I see that MS Exchange server support is available in Thunderbird version 145 and above. I have a Linux Mint PC which is version 140 which when I try to upgrade I'm told I'm on the latest version. Is there a version 145 and above for Mint and if so how do I upgrade it??

Thank you

Open 3 36

got an update for thunderbird now have a different program removed all settings

got an update for thunderbird and ended up with a different program. the old one would boot into inbox could start with a new email and send right away. After the update … (ketahui selanjutnya)

got an update for thunderbird and ended up with a different program. the old one would boot into inbox could start with a new email and send right away. After the update it boots into address book can't find anything and want the old program back. Its not supposed to look like a browser with tabs the old one I could run from inbox knew where everything was, the new one looks like it was written by Microsoft. Two pounds of crap in a one pound bag. tell me from what you see how to find the app menu and version

Open 2 18

Thunderbird completely changes format with each update and loses my receipts

Every time I let Thunderbird update, the format changes to a previous format and my emails and folders are gone. Having to call my contacts to have them send these receip… (ketahui selanjutnya)

Every time I let Thunderbird update, the format changes to a previous format and my emails and folders are gone.

Having to call my contacts to have them send these receipts again is frustrating. Setting up new folders AGAIN is frustrating.

I have thought of contributing to you, but this behavior is beyond infuriating and costs me hours and hours of time to fix.

How can I get consistency? How can I retrieve what is lost? The only thing I know to do is to STOP letting you update my program.

Not a happy camper.

Open 5 45

How do I get back to my previous version of Thunderbird?

It appears that Thunderbird was very recently changed. I was very happy with the version I was using before the change. How can I get my old version back? I don't know … (ketahui selanjutnya)

It appears that Thunderbird was very recently changed. I was very happy with the version I was using before the change. How can I get my old version back?

I don't know what version that was. I have used Thunderbird for a while. Does that imply that the previous version was 149.01? Or was it 148.01?

I had been using Thunderbird on a linux computer (ubuntu). I am now using it on a windows machine (temporarily, I hope). Could that be the reason I see a dramatic difference?

Thank you.

Open 2 45

Die Startseite bleibt stehen und ich kann meine Emails nicht lesen

Auf meinem Laptop mit Windows 11 Home öffnet Thunderbird sich und der Bildschirm "Willkommen bei der Freiheit" erscheint. Dieser Bildschirm lässt sich nicht schließen. Es… (ketahui selanjutnya)

Auf meinem Laptop mit Windows 11 Home öffnet Thunderbird sich und der Bildschirm "Willkommen bei der Freiheit" erscheint. Dieser Bildschirm lässt sich nicht schließen. Es gibt keinen X Button. Ich kann lediglich auf links wie Mitmachen, Spenden, etc. klicken, aber meine E-Mails nicht sehen. Das Problem besteht seit gestern, ein Update habe ich am 27.03. gemacht.

Open 1 27