Firefox Community Forum

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologize but there seems to be an issue completing your request. Please try again in a few minutes." An error URL is also attached.

Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2FfuB6lQpSku%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:

This is not a new problem and has been ongoing for over a year. I have found several messages in the Mozilla support system describing the exact same problem from different users. There does not seem to be a fix that has been found. The information that I have found regarding the IRS website does not suggest that it will only work with Chrome or Chrome based browsers. But I can easily use the site with Edge.

There are several sites that I am unable to access with Firefox that force me to use Edge. I understand that Firefox has its security idiosyncrasies. But As this number climbs, and to include what are public facing government sites, a question I will soon ask is why use the Fireofox browser?

Когда firefox зависает и windows предлагает его убить, firefox получает права системы и по этому становиться не убиваемым.Система не может его убить потому что у его права системы .В первые заметил этот баг когда сделал браузер firefox браузером по умолчанию.У меня сим роутер при запуске системы открывает браузер тут та браузер и зависает (не всегда ,но часто) в диспетчере задач в этот момент у его права системы.Писал в майрософт ,майкрософт посоветовал пользоваться нормальным браузером и сменить браузер по умолчанию .По совету майкрософт сменил браузер по умолчанию на chrome проблема пропала. Firefox 140.0.2 (64-разрядный) Windows 11 версия 24H2

Alternative search engines no longer appear when typing the stasrt of a search. Am able to set alternative search engine in settings but need to go back to settings if I want to use another one. This happened after a recent update - perhaps as much as a week ago.

Hello all!

According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build 140 with windows 11.

I created profiles using the about:profiles command; however, they seem to want to be separate accounts, not profiles.

I want help to achieve the functionality as described in the article so I can stop using Edge because I need to keep my work/personal/school accounts separate.

Thanks!

My YouTube page wont complete its opening/loading process. This just started today and has never happened before. I've tried "reloading" it several times but to no avail. I see I can open YouTube properly using the Microsoft Edge browser, but Firefox is getting stuck in the opening/loading process. I even tried "restarting my Desktop PC (that I use for this everyday). It did not help.

Can you help?

Rob Horner

According to the most recent update page, this function should be working for all users by now. (see attached screenshot).

It is still not working for me. Has the timeline been postponed? Is anyone else still unable to use this function?

Thank you!

the tab groups page i was shown by firefox says i should be able to group my tabs starting at the latest yesterday but my tabs still just move out of the way and refuse to group. i found container groups but they work nothing like the page showed. i have firefox version 138 and the tab groups was starting to be roled out on 137

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names under the address bar with the Other bookmarks folder at the end. I can't even get rid of "Finish Setup" which is the last one shown. How do I do find where the toolbar is hidden and get it to show? Once I do find it, how can I add my favorite items to the toolbar? I even had ask a question online to find out how to restore my most recent bookmark which was backed up in the documents folder on my computer. Any suggestions would be very helpful. I don't like the way Mozilla Firefox looks now. It isn't as easy to use. I have included what the top of page looks like now. I am sorry I didn't think to keep one of how it used to be.

According to Firefox Help, "After you have defined and set your Primary Password, you will be prompted to enter it once for each Firefox session, when Firefox needs access to your stored passwords." But since updating to version 136.0 I get asked for my Primary Password even to see my home page. Why is this?

It gives a Connection error and Swansons seems to think it is my browser problem. I haven't had problem with this site before and I don't have problems any place else. I turned off Malwarebytes Browser Guard, temporarily, and that didn't hgelp. I already cleared the history and that didn't help.

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable to access my Facebook account as it is now forcing me to use this Two-factor authentication thingie, despite that I do not have a mobile phone. (yes, I know it's unusual in this day of age not to have one. I did have one at one time, but for the moment I have no interest in getting another one). I would rather use my laptop anyway.

Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Now, from what I can see, Facebook is offering 3 ways of doing this. #1) Authentication app, like Google Authenticator or Duo Mobile. #2) Text message (SMS). #3) Security Key. So, because I do not use or have a mobile phone, I was guessing that my option would only be #1 Authentication app, like Google Authenticator ... which I have never used before, and while reading up on it, I keep reading that I can only use it with the Google Chrome browser?!? If that wasn't bad enough, I typically use Microsoft Outlook, not Gmail. So, I am at a loss at this point.

Again, I do not have a mobile phone. Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Help please.

Since the settings haven't given that option for years, the best way to have a local file as the new tab page was using autoconfig.cfg + autoconfig.js, as described in this thread: https://support.mozilla.org/en-US/questions/1251199 But since the most recent update (v136.0), this stopped working.

The New Tab Override add-on has its own issues with using local files (can only load a .html file, no local CSS/JS, can't give a blank address bar for me to search in), so it doesn't solve the issue either.

This is very important to me, and others have been asking for this feature back for years. It feels awful to have the working solution stop working, in the browser that's supposed to be open and customizable.

https://youtu.be/Px_OuISuwiA

After briefly succumbing to the ToS hysteria, I decided to switch to Librewolf. It took a while, but I got logged into sync, set up my extensions and copied over my cookie exceptions and custom CSS.

Some of the data that came over from Firefox sync seemed very wrong or out of date, most notably the settings for container tabs. No big deal I thought. I'll just manually edit the discrepancies. Once I had everything set up the way I like it, I looked up a guide on how to sync my current configuration with the cloud and followed the steps.

Phew. Time to watch some YouTube to relax. Problem is that when I finished a video and tried to watch another video, I was logged out and my site settings had reverted to default. I figured the cookie settings were wrong, so I went to the settings page and saw the behaviour outlined in the video I posted.

I've been trying to get this working for over a day now. I've tried resetting Firefox, creating new profiles and doing a clean re-install using "Geek Uninstaller" to make sure everything is removed first. I've tried 3 different forks of Firefox and all 3 of them do the same thing. After I re-install everything, I open the browser and the first thing I do is go to the settings but it's still doing the thing I showed in the video.

The fact that the data on my Firefox Sync is so old has me wondering. Why won't the cloud data update itself anymore? Based on the state of my containers, the Sync data is more than a year out of date. Could there be something wrong with that data that broke my browser when it downloaded?

I'm going to try and get hold of another computer later and try syncing to that to see if it breaks that browser too. I'll update this post when I know more.

Thanks for reading all this.

P.S. I'm typing this using Edge because my Firefox is so badly broken.

When a tab is opened or moved into a new window (image 2.png), the additional windows will disappear from the Windows taskbar after a few moments (image 3.png) and cannot be accessed via Alt+Tab, the only way to reach that window is via dragging the windows around or with the Firefox View tab.

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embedded in my computer and I cannot delete. I will not install Chrome and have put on Avast Secure Browser and CClean browser. Both are just Chrome with a new gooey. My Father is also having the same trouble. Most of the sites are for Utilities and rewards programs. Avast is also blocked. Are you aware and working on getting this fixed?

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems.

Thanks in advance for your time.

 Mary

I've added https://x.com as an exception site but it is still blocked.

https://x.com/mozilla doesn't work either

Error message on the page:

"Something went wrong, but don’t fret — let’s give it another shot.

⚠️ Firefox’s Enhanced Tracking Protection (Strict Mode) is known to cause issues on x.com"

After 2 days it used to finally load without my doing anything, but not now. I never loads using Firefox.

https://x.com is added as an exception, but obviously ignored.

Tried You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

   hold down the Shift key and left-click the Reload button   

NOPE

Tried: Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

   Settings -> Privacy & Security
   Cookies and Site Data: "Manage Data" 

"Clear the Cache":

   Settings -> Privacy & Security
   Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear 

   https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
   https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

   switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
   do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window 

   https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
   https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems 

NOPE - lost all my bookmarks, extensions, settings - not going there again thank you

as for:

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

   click the shield icon for more detail and possibly disable the protection 

the sheild has a slash thru it saying "enhanced tracking is off for this site" when i put my mouse over it.