Firefox Community Forum

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

There have been several links or Youtube movies that come back saying that my browser doesn't support that page.

https://www.youtube.com/watch?v=eKmoGhvYA1Q

https://search.pch.com/search?q=jewel+of+the+nile&wunv=2

After years of opening Outlook/Hotmail from my bookmarks or by entering the address, suddenly five days ago I can’t. All I get is a blank page with the address in the address bar (image attached). Using the same address, I can open it in MS Edge and Norton Private Browser, which has all of the Firefox bookmarks. I’ve spoken with Norton help, thinking that their program caused this, but they couldn’t solve it. Thank you

msn.com and outlook.com recently changed their login procedure and I can't login using firefox. I get an error 400.

I can't sign in to TikTok anymore. This just happened recently. I can sign in on different browsers or on incognito browser but not on the regular browser. I have deleted all the cookies/browsing history and it still doesn't sign me in. There must have been something that was added or downloaded/Updated in the past week because this just started happening yesterday. Please help...

When i try to print a pdf file trough gmail trough the preview window of the pdf, instead of printing it downloads a pdf file with a very long name (example of real filename: ACFrOgAcZiEDMs3JEBQmIpDaAGloJLSCzqQnju2ahdPe2m6v--kxq5xmHsQ3_OiYnd1RVZ5fR46JDQDXONNeSB2VeMNtaXzW3U7wPL1OahSYDRH2GxIrcVbFC68h2sFQPuJpmH_Id0M_oYukAKAjAq4dkn6a4oiPfF9Un5V3Cw==) which looks like javascript to me.

when I open the pdf file (my default viewer is adobe acrobat) it opens the file instantly with the print dialog open.

I have tried about:config booleans regarding opening and downloading pdfs

I have tried checking firefox settings and there is only "always ask", "save file" and "adobe acrobat" options and no "open in firefox" option and when i make it "always ask" and choose "open in firefox" from that option it just repeatedly gives me the "ask" window on new tabs each time i click ok.

I have also checked popups for gmail, they were not blocked so i have disabled and re-unblocked popups from gmail site

it works on every other site but gmail which is the main place i need to print files from.

Hi, I can't get youtube to load using firefox. Every other site load but youtube. I restore my pc to a later time and it still doesn't load. I up dated firefox and that didn't work. I deleted my cookies and still no luck. Youtube will work on Google chrome, but I don't use that chrome. What do I do next.

The "X" to close a website banner message is covered up by the vertical navigation bar on the right side of the screen in both minimum and maximum display modes. So the message banner cannot be closed.

Hi, I’m trying to use the audioTracks API from the Web API. I found out that I need to enable a specific flag in Firefox, but it doesn’t seem to be working as expected. Even though my video has multiple audio tracks, it only shows one audio track and doesn’t list their properties correctly. But In Chrome, Edge and Safari it is working as expected. Here I am attaching the screenshots of both Firefox and Chrome for comparison. The Blank drop down is from FireFox.

I cannot login to my aol email account on firefox desktop. All was fine before I turned pc off to go on holiday for 10 days. I can login on edge chrome etc

Have tried the usual things like clearing cache etc but not sucess

Please help I use fire fox for all my business so need to get access on it for aol emails

Many thanks

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

• Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
• Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
• Disabled Extensions (Did Not Resolve)
• Disabled Privacy Settings (Did Not Resolve)
• Cleared Cookies, History, Cache (Did Not Resolve)
• Cleared Forms (Did Not Resolve)
• Tried Private Window (Did Not Resolve)
• Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

Hi everyone, I manage https://myphoneoffers.com, a website that lists mobile phone prices and SIM packages in Bangladesh. I’ve noticed that a few JavaScript-based components (such as floating offer banners and comparison tables) don’t always load properly in Firefox. In some cases, it looks like ad-blocking or strict tracking protection might be preventing the scripts from running. I’m using lightweight JavaScript with no third-party ads — just local scripts and analytics. Could anyone explain how Firefox’s Enhanced Tracking Protection or JavaScript settings might affect embedded scripts? And what’s the best practice to make sure essential scripts still load while maintaining user privacy? Any insights from web developers familiar with Firefox’s JS behavior would be really helpful. Thanks!

Does anybody know if there are any plans on updates that would allow Facebook-users to make videocalls on Firefox again, with the new E2EE-feature? Currently it is not possible on Firefox at all since Firefox does not support this feature and switching to another browser for each videocall is a bit troublesome, so an update would be greatly appreciated.

Environment - Device: Acer Neo 16 (PHN16-71), 2023 model - OS: Windows 11 23H2 (Build 22631.4974) - Browser: Firefox ESR 128.7.0esr (similar issue observed on 140esr) - Current version in use: Firefox ESR 143.0.4 (64-bit) - Graphics: Hybrid – Intel UMA + NVIDIA RTX 4060 - Drivers:

 - Intel UMA: 31.0.101.4146 (UMA-labeled)  
 - NVIDIA: 551.76 (GeForce Game Ready Driver)

Issue Description While using Firefox ESR (128.7.0esr and 140esr), the laptop’s built-in screen occasionally begins to flicker, and after prolonged usage—especially when browsing Facebook for tens of minutes—it gradually develops severe distortion, resembling water damage or ripple effects.

Key observations: - Screenshots appear completely normal, indicating the framebuffer is unaffected. - No external monitor has been tested yet; the issue is only observed on the built-in panel. - Rebooting temporarily resolves the issue, but it recurs unpredictably. - This issue never occurred on my older laptop (Acer V3-772G) using the same ESR versions.

Steps to Reproduce 1. Launch Firefox ESR (128.7.0esr or 140esr) 2. Browse Facebook continuously for tens of minutes 3. Screen begins to flicker, then gradually distorts 4. Take a screenshot → image is normal 5. Reboot → screen returns to normal

✅ Expected Behavior The screen should remain visually stable during browser usage, without flickering or distortion.

Actual Behavior The built-in screen flickers and eventually distorts, while screenshots remain unaffected. This suggests the issue may lie in the final stage of the display output pipeline, possibly involving the TCON (Timing Controller) reacting to GPU output or Firefox’s rendering behavior.

Additional Notes  

- Hardware acceleration was disabled in Firefox for testing — the issue still occurred (on older versions). - No similar behavior observed in Chrome or Edge. - BIOS screen appears normal, ruling out panel damage. - After upgrading to Firefox ESR 143.0.4 (64-bit), the distortion issue has not reappeared for two weeks, though minor flickering still occurs occasionally during browsing. - Interestingly, when distortion or flickering occurs while browsing Facebook, switching to another website immediately causes the screen to temporarily return to normal.

 This suggests the issue may be triggered by specific rendering patterns or GPU calls on certain web pages.

- This may indicate a rare interaction between Firefox ESR and specific hardware configurations (UMA → TCON → panel).

I have your current fire fox...Each time I try to access my bank...I get a message to upgrade my browser...FIREFOX wont let me upgrade, and I cant get into my bank..

I need a way to keep firefox and still access my bank info...I have tried other browsers but they wont work since I have windows 7..

Is there anyway to keep my current firefox browser and still be able to get into my bank.

THIS is very inconvenient for me...I have enjoyed using your browser but this causes me alot of hardship.

THank you for any help