Firefox Community Forum

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email was deleted. This upset me greatly because I lost important data and saved websites. Please restore the deleted data. Thank you.

I am writing an email with two photo attachments. Preview will not work (open) for me to double check the correct file is being sent. It will, however, open a file with only text.

I have attached an image of the setting panel that used to have options for the home screen of Firefox. There are no wallpapers to choose from and the Home screen is barren.

Xfinity streaming works on Chrome and Safari but it stopped working on Firefox a few days ago. Why? I am using the latest Firefox version 140.0.4 (64 bit) and I can only receive my emails. The connection to the streaming service does not open. The Xfinity logo just sits there spinning and no connection. Please fix this. I much prefer Firefox to other browsers BUT....

Recently, after the newest Windows 11 update, Twitch hasn't been loading correctly, the tab looks as if it finished loading, but the page gets stuck in endless loading, no other site has this problem, and it happens even opening links to Twitch channels directly. I've added and screenshot of the problem.

I'd love some help or at least know if this is a problem on Twitches end or not. Thanks.

I am using Firefox on gnome desktop on the PureOS variant of Debian. About three days ago, I went to listen to my Spotify playlist on Firefox, not through the Spotify app. I had no sound, checked my system settings and turned the volume for Firefox from zero back up to normal. The rest of the song played, but when the next song came on, again no sound. I watched the sound settings and when the song finishes, Firefox disappears from the sound settings list. When the next song starts, Firefox is back in the list but volume is set back to zero. I suspect this may be something in gnome, but I thought I would check here in case anyone else is seeing this issue. Thanks so much for any help or at least a shoulder to cry on :D

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hangs for over 30 seconds before listing files. This is windows 11, but it did it when i had windows 10 too. I dont know what to do.

This is a bit of an odd question, but I'm gutted. I have pretty severe OCD and AI tools have become very problematic for my reassurance seeking behaviors. I just got all of them blocked using tools like coldturkey and screen time. Now as of this update they're all in my firefox sidebar, and so far I see no way to block, only hide them (the trouble here is I know it's there, if I'm feeling a compulsion it's incredibly difficult not to follow through). Is there any iron clad way to block this? I hate how hard these things are being pushed!

Hi,

I don't come from an IT/Tech background so this has become a hassle for me. I have a "Old Firefox Data" file on the my desktop and that seems to have sub-folders with my bookmarks, sessions, logins, etc. How do I retrieve those to the new Firefox browser.

Thanks!

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop Macbook Pro or iMac...or iPhone...but it loads in Safari and Google Chrome? Site is fine...document artifacts are fine...but html sits with spinning wheel?

Next to the field where a current HTTP:// is entered, there USED TO BE a button allowing me to add another empty search page. Than has vanished. How do I restore it please?

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.