primary email changed - still remains the same on www.mozilla.org ?!

I changed my primary AND secondary emails of my Mozilla account (in Firefox' settings), as the old one was part in many data leaks. When accessing the account settings in… (ketahui selanjutnya)

I changed my primary AND secondary emails of my Mozilla account (in Firefox' settings), as the old one was part in many data leaks. When accessing the account settings in Firefox, all is well. BUT coincidentally, after activating Mozilla Monitor, I saw that my OLD email is STILL saved on the settings page of www.mozilla.org/de/newsletter/existing/?fxa=1 (see screenshots).

Also, when trying to login using the DELETED, old email (bum*******.de), Mozilla tells me "must use primary email to login", meaning, they still didnt really remove that one!

Why is it still there and why didnt Mozilla change it?? I want it GONE!

Asked by nicogross 1 bulan lepas

Last reply by Konstantina Papadea 1 bulan lepas

Wrong email address stored in my account

Hi, when I wanna update my email preferences, a wrong email is shown up on the page. I have no secondary emails in my account. Could you please look into that and delete… (ketahui selanjutnya)

Hi,

when I wanna update my email preferences, a wrong email is shown up on the page. I have no secondary emails in my account. Could you please look into that and delete every other email than my primary? In the screenshot attached, you can see it clearly.

Thanks.

Asked by Indogermane 1 bulan lepas

Last reply by Indogermane 1 bulan lepas

Secondary email will not change

I would like to change my primary email on the account and my profile shows that there is currently no secondary email. I keep inputting a secondary email address that I… (ketahui selanjutnya)

I would like to change my primary email on the account and my profile shows that there is currently no secondary email. I keep inputting a secondary email address that I could then reset to be the primary but Firefox keeps responding that the proposed secondary email is already confirmed by another user.

The proposed secondary email is under my full control and it would not be confirmed as a secondary email for anyone else. While attempting to solve this mystery, I did attempt to sign in under the proposed secondary email. I thought that if I were successful, I could close out that account. Unfortunately, while it appeared to accept the email address and a password saved on my hard drive, I also received an error message that said that I needed to sign in under the primary email.

The purpose for all of this is that I am changing to a new computer, will want to operate it without the old primary email address, and want all of my settings and history from the old computer to transfer over. Please advise. Thanks.

Asked by CME 1 bulan lepas

Last reply by Paul 1 bulan lepas

  • Diselesaikan

Change Firefox Account email

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email remov… (ketahui selanjutnya)

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email removed]@gmail.com

Asked by Adin 3 bulan lepas

Answered by jscher2000 - Support Volunteer 3 bulan lepas

Email address

Please help me change my email address. I lost access to the old email i am using as primary. Problem is i cannot make any change to my account without changing my prima… (ketahui selanjutnya)

Please help me change my email address. I lost access to the old email i am using as primary. Problem is i cannot make any change to my account without changing my primary email

Asked by eltonmofokeng61 4 bulan lepas

Last reply by jonzn4SUSE 4 bulan lepas