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unable to update email associated with account

I want to change the email associated with my account. However I can't add a secondary email and then make it the primary, as is suggested in all search results, because … (ketahui selanjutnya)

I want to change the email associated with my account. However I can't add a secondary email and then make it the primary, as is suggested in all search results, because the primary email has been defunct for years. (I have had no reason to enter the account since that time.) Therefore I cannot receive the code to allow me to add the email. How can I proceed? Thanks in advance. PS, please respond to my current email, which is [edited from public] @gmail.com; as the notification that there has been a response will go to the prior(defunct) email too! Thanks.

Asked by deadsteen 1 bulan lepas

Last reply by Paul 1 bulan lepas

two accounts and i need space in my computer

looks like i put in two accounts by mistake and it is taking up space i need to sync my iPhone and i don,t know if i remove one will it affect the other one. Or should i … (ketahui selanjutnya)

looks like i put in two accounts by mistake and it is taking up space i need to sync my iPhone and i don,t know if i remove one will it affect the other one. Or should i remove them both and start again?

Asked by bkwveangence 2 bulan lepas

Facebook disabled problem

Hello Facebook Team, My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Commun… (ketahui selanjutnya)

Hello Facebook Team,

My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Community Standards.

This account is very important to me as I have been using it since 2014 to connect with my friends, family, and community.

I kindly request that you review my account again. I am happy to provide any identification documents needed to verify my identity.

Thank you for your time and support.

Sincerely, (Soe Kyaw Thu Soe)

Asked by Mr. Kyaw Thu Soe 2 bulan lepas

Last reply by Paul 2 bulan lepas

Marketplace plugin

Recently a team member left our organisation. He used to run a job to save the plugins in Mozilla marketplace. Now we have the Key and security but we dont have the email… (ketahui selanjutnya)

Recently a team member left our organisation. He used to run a job to save the plugins in Mozilla marketplace. Now we have the Key and security but we dont have the email ID which was used for the same. At this point in time, we are unable to proceed further with our business activity. Please assist me with this.

Asked by Raghu 2 bulan lepas

Last reply by TyDraniu 2 bulan lepas

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Dear facebook team Please help My facebook account has been disabled without any reason...and i am not break any rules of facebook, so pls i request you pls check my account again and back me as soon as posible My account link

Your review was unsuccessful Hi Møhãměđ, Your Facebook account has been permanently disabled. You requested a review of this decision, but we still found that your acco… (ketahui selanjutnya)

Your review was unsuccessful

Hi Møhãměđ, Your Facebook account has been permanently disabled.

You requested a review of this decision, but we still found that your account, or activity on it, didn’t follow our Community Standards. You can’t request another review.

i need help please reconnect my facebook account as soon as possible if you need to send me references for this please

Asked by mm2154624 6 bulan lepas

Answered by Paul 6 bulan lepas

Paid subscriptions

I was notified that Mozilla was unable receive my payment for my VPN. When I opened my account and tried to change my paid subscription, I was subjected to a sign in loop… (ketahui selanjutnya)

I was notified that Mozilla was unable receive my payment for my VPN. When I opened my account and tried to change my paid subscription, I was subjected to a sign in loop and went back to Profile. I am unable to find an email address for Mozilla support. I am unable to contact Mozilla support for help with this problem. Need help!

[email address]

Asked by gscarpo 3 bulan lepas

Last reply by Paul 3 bulan lepas

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谋智是不是没了？中国版账户是不是也要没了？

https://www.landiannews.com/archives/109793.html http://mozilla.com.cn/thread-430093-1-1.html 有传言称 Firefox 将关闭中国运营公司 (谋智火狐信息技术公司) 和终止中国版账户，中国区的论坛里面出现了莫名其妙的常见问题总结，请问是否属实？ … (ketahui selanjutnya)

https://www.landiannews.com/archives/109793.html http://mozilla.com.cn/thread-430093-1-1.html 有传言称 Firefox 将关闭中国运营公司 (谋智火狐信息技术公司) 和终止中国版账户，中国区的论坛里面出现了莫名其妙的常见问题总结，请问是否属实？

Asked by 普莱是袋熊 4 bulan lepas

Answered by NoahSUMO 3 bulan lepas

Mozilla account may have been hacked - receiving pop ups about security isssues, etc.

I keep getting pop ups from you, 3 at a time, over and over and over, for about 2 weeks, every day, all day....displaying various warnings about viruses and critical erro… (ketahui selanjutnya)

I keep getting pop ups from you, 3 at a time, over and over and over, for about 2 weeks, every day, all day....displaying various warnings about viruses and critical errors and compromised system, etc. and to click to fix. I have scanned daily for a week now for any kind of issue with my computer and the scans come back clean, my security updates are current...please tell me what is going on and how to stop this.

I JUST signed into my Mozilla account to send this message and noticed another email in the sign-in box and the option to "sign in with another account" showed. I have attached a photo of this email along with photos of some of the pop ups. Has my account been hacked? What's going on?!!!

Asked by violetscorpio67 3 bulan lepas

Last reply by James 3 bulan lepas

Stop monthly donations

Please STOP my monthly donation to Mozilla . It's a small amount but you have been withdrawing the amount for over a year. I want to close the account you are withdrawing… (ketahui selanjutnya)

Please STOP my monthly donation to Mozilla . It's a small amount but you have been withdrawing the amount for over a year. I want to close the account you are withdrawing from and I can't until you stop withdrawing the money monthly. You have a withdraw scheduled for the month of September, 1st 25.

Asked by Donald J 3 bulan lepas

Last reply by James 3 bulan lepas

Multiple Email Accounts

Good evening, I recently purchased Firefox Replay and would like to add all of my email accounts. I’m not sure if this is possible, but if so, could you please provide m… (ketahui selanjutnya)

Good evening,

I recently purchased Firefox Replay and would like to add all of my email accounts. I’m not sure if this is possible, but if so, could you please provide me with a resource or guidance on how to set this up?

Thank you,

Asked by Carmella Stevens 3 bulan lepas

Last reply by Kiki 3 bulan lepas

Somebody is trying to set up account using my g-mail account

I keep getting messages from Firefox to confirm account with the code. Looks like somebody keeps trying create an account with my e-mail address. I never hit confirm an… (ketahui selanjutnya)

I keep getting messages from Firefox to confirm account with the code. Looks like somebody keeps trying create an account with my e-mail address. I never hit confirm and I just delete the message. I keep changing my password.

Asked by GailW 3 bulan lepas

Last reply by Kiki 3 bulan lepas

previous firefox

i am trying recover my previous firefox account as my laptop went into down can you help . i have tried all options and it just sets up me a new account . [email addres… (ketahui selanjutnya)

i am trying recover my previous firefox account as my laptop went into down can you help . i have tried all options and it just sets up me a new account .

[email address]

[email address]

[mobile number]

Asked by shane20 3 bulan lepas

Last reply by Paul 3 bulan lepas