Firefox Community Forum

When I try to sign in to a particular site FireFox gives me this warning:

"Your username or password is incorrect.

You can try again or skip the password by scanning the QR code on this page."

However, the user name and password ARE correct and I can log into the site with that username and password on other browsers like Safari.

Is there any way to fix this?

Using Firefox 145.0.2, Flatpak installed via Bazzite's Bazaar store, there is no "sparkle" button in the sidebar, no options present like there are when I use Firefox on Windows.

I haven't been able to find a keyboard shortcut for switching between FF windows. I'm using MacOS Tahoe. Is this in development, or is it there and I just haven't been able to find it.

In recent months, performance has dropped sharply and I have been unable to resolve using the advice in Help and seeking guidance. I attach the Troubleshooting Information, and a screen shot of me attempting access my Amazon account - 15 minutes and counting.

I have tried multiple options including:

• removal of 25% of software files
• removal of add-ons
• Firefox Safe Mode (no improvement)
• Following performance Troubleshooting guide (e.g. history, caches etc)
• Third Party software (CCleaner Pro) to check Drivers and Software (all up to date)
• Check of SSD Status (92% reported by Windows)
• Task Manager reviews

Seeking your advice and guidance on resolving this (now) painful experience.

Hi,

Following downloading update version 146, I have been unable to open Firefox, all that happens is that a box appears stating (see images): firefox.exe - Bad image, then C:\Program Files\Mozilla Firefox\xul.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc000000d.

After clicking OK on that box another one pops up stating:

Couldn't load XPCOM.

I have tried doing a Windows system restore, to try to take it back before it downloaded version 146, but this hasn't worked.

I've looked online and followed the advice there to download Firefox from your website, but that failed, just generating the XPCOM error.

My MAIN CONCERN at this point is that I do not want to lose all the bookmarks I had saved on my Firefox! I can't see any file within those in the Program Files\Mozilla Firefox folder, so is there any other way to save\recover them?

I don't have any original "installation media" so as far as I can remeber Firefox was pre-installed on my PC?

I have a Samsung PC running Windows 10. There are two Mozilla Firefox folder under my C:\:

C:\Program Files\Mozilla Firefox and C:\Program Files (x86)\Mozilla Firefox, under this folder the version is 146.0.0.383, but under the other folder it's version 145.0.2.579?

Please advise as to how to save my bookmarks and rectify this error.

Thank you in advance.

Robert

I have 3 devices connected to Mozilla account, 2 smartphones and 1 PC and NONE of them are syncing properly, bookmarks sync perfectly and everything else fails miserably. Some part of history does sync but nowhere near the full history. Syncing of open tabs is *completely* broken.

Hi everyone, I just set nice custom colors for the websites. Problem is, not every website looks good then, on some it gets messy. Is there and option somewhere to toggle it off, for particular websites, while still keeping the setting on for the rest of the internet?

Best wishes, Techno

Can you help me out, please?

To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier.

Could you please disable your browser's Firefox addons just for a minute, make a post and see if you are still seeing that message?

How do I disable the Firefox browser's addons?

Hello,

I have a personal profile and a work profile on Firefox.

Both profiles have a short cut on the desktop to their webmails. At present when I double click either of the shortcuts, Firefox starts and presents the Windows to select the profile to use.

Is there some way to specify in each shortcut which profile it should use to open the webmail?

Thanks Neeraj