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I closed Thunderbird by the X in the upper corner and my Icon disappeared off the tool bar so I tried again and the Icon was no longer in the trash bin, so I re set up and none of my old emails/folders are there and it downloaded 338 emails off the web server. My address are all gone....HELP

As of yesterday my Thunderbird account vanished, screen asking to set up an account. I am too old to be an IT expert, and I need detailed step by step guidance how to restore that account, full of Inbox emails and folders/subfolders. If it matters (depending on requirements?), my address is @verizon.net - which is pop3 but I have no problem opening the same emails on different devices, as if it were imap (verizon taken over by aol). Pain in the neck, hope to get help.

I've had the same email for 25+ years and for at least the last 5 have been unable to send. Never been any problem receiving, only sending. I have to open a browser and go to cs.com or aol.com and log in if I need to send mail. ISP is wowway. I'm unaware of any firewall, and I use Ubuntu 20.04 so there is no anti-virus. I think when the problem first surfaced I was using Ubuntu 14.04 on my old system. I have a newer computer and have upgraded several times to get to 20.04 but the problem with sending has always been there. I would appreciate any help I can get.

Hello everyone,

I'm experiencing the following issue and am having trouble resolving it.

・Normally, automatic reply emails should be received when there are inquiries from the website, but they are not displayed in Thunderbird. ・When I check the webmail on the mail server, I can see the emails, so they are definitely being delivered to the server. ・Occasionally, there have been delivery failures in the past, but since March 19th, not a single email has been received. ・As shown in the attached image, when I open Thunderbird, it displays "Downloading messages," and even when it reaches 60/60 downloads completed, the 60 emails are not displayed.

I suspect that the spam filter might be reacting, but I'm unsure of what to do. Could you please advise me?

Hi, I have office 2024 on a MacBook Air. When I try to share a document as an email attachment, word just “pings” and doesn’t work. Thunderbird is set as my default email reader.

If I change my email reader to apple mail, it works ok, however, I want Thunderbird for mail. I haven’t tried outlook, as I haven’t set up any email accounts in outlook, therefore pointless test.

Any thoughts ?

Hi there,

I wanted to sync my old email to Thunderbird so I have access to all my emails and the folders did not sync properly. How do I fix it so that I have access to all my emails and folders from my old email address.

Thanks, Ryean

I've tried the troubleshooting steps outlined in the FAQ but have not been able to send any email messages. This just started a few days ago and I've tried these things with no luck:

• Disable firewall
• Disable anti-virus
• Change SMTP settings
• Change email account PW

Windows 11 Norton 360 NordVPN

I don't know if this has any bearing on the issue, but at the same time as I began having trouble sending email, I attempted to install the UPS label printer software. It also looks like there was an update to my AV/Firewall software, but since I have disabled both, as well as disabling the VPN, and there's still no success, I'm ruling those out for now.

NOTE: I have no trouble sending or receiving email with my phone, so I tend to thinnk it's not the account settings. I've tried using the phone as a hotspot to send from my PC but that also was not successful.

Thanks in advance for any assistance!

I suddenly stopped getting email. I got messages from microsoft 365 about duplicate accounts. We messed around with that, got messages to go out but they still won't come in. I found the account settings, but I can't find the place in Thunderbird where you can change the incoming settings, just the outgoing settings. Can someone help?

I switched from Outlook but find that Thunderbird is somewhat different from the old program. The Outlook imports show up o.k. but in a seperate Outlook Imports folder, while above is my email address with similar foldlers; i.e. Junk/Trash/etc. I would like a Thunderbird tutorial if there is one available.

There used to be a menu in the message header (lower right of screen) that included viewing the message source. I accidentally deleted it and cannot find how to restore it. I have looked through the Config editor and main menus and cannot find an option.

T-bird email account hatched. Changed PSWRD on Comcast. New Pswrd works at T-bird signon, but must use OLD on any outbound (send) emails. Also, can no longer backup the email.

Any ideas / suggestions?

Thank you.

Greg

PS Do not store pswrd

I'm looking for an email solution for my husband and Thunderbird looks promising. However I'd really appreciate input from this community regarding our specific scenario before I make a move. I have a programming background but I fumble blindly trying to be his email admin.

The problem we are trying to solve is his current email setup chokes on send/receive almost daily, after which he has to use Task Manager to kill a hanging Outlook.exe process. After years of tinkering I'm about to give up on Outlook completely. I think the main issue is how Outlook interacts with his Archive. His Archive.pst file is 4GB and Outlook saves it as one big file even though it has many subfolders which are essentially his filing system. Outlook is configured to save everything directly to a local laptop which is backed up regularly and we want to retain this local feature. Thunderbird is attractive because: 1. it supports the local drive storage 2. it appears to have options for transferring his Outlook archive and other folders over in such a way that he can continue to search and access them as needed. He would also like to be able to: 1. move new emails received in Thunderbird into the same (transferred) archive subfolders he has now 2. send and receive new emails without the program choking 3. view and send new emails from his Android phone (without accessing the archive) 4. transfer his email contacts from Outlook and manage them in Thunderbird Can anyone see red flags with this in Thunderbird? He does NOT use:

- Outlook Calendar (we synch our phone calendars to Google calendar online)
- Outlook Tasks

Technical Details (in case it matters):

- HP Pavilion 2021 laptop running Windows 10 with 1TB storage (200+ GB free) and 16GB RAM
- Likely to upgrade to a newer bigger laptop with Windows 11 this year
- Outlook is running from a Microsoft 365 subscription
- His actual email account is from gmail but is named per a domain name I purchased
- His Outlook account is setup using IMAP
- We use ESET for virus protection and NordVPN for WIFI security

Any comments or advice are greatly appreciated!

I am using a Mac (macOS Sequoia Version 15.3.2), and my email is POP, using Thunderbird Version 128.8.1esr. My emails keep disappearing from my inbox. I do not know if it disappears from the Server also. I just noticed that an email I was saving in in my inbox has disappeared. I assume it has been deleted, THUNDERBIRD must do better.

Bonjour,

J'utilise Thunderbird pour gérer plusieurs adresses email d'origines différentes, dont Gmail, tout fonctionne.

Récemment, j'ai ajouté une autre adresse Gmail, tout allait pendant quelques jours puis Thunderbird m'affiche le message du type "Impossible de se connecter au serveur IMAP. Erreur de compte, adresses, serveur ou mot de passe".

Quelques informations complémentaires : - je peux accéder à la messagerie en webmail - j'ai créé 2 dossiers dans Gmail pour organiser un peu les messages - j'ai supprimé et recréé le compte dans Thunderbird mais ça ne fonctionne toujours pas.

Par avance merci beaucoup si vous avez des pistes à me proposer !

I am able to use quick search on all of my folders EXCEPT the Sent folder and it's sub folders.

Example: When in the Inbox, I type part of someone's email and I see all the emails with that as part of the email address. BUT, when I do this for the SENT folder and any of the sub folders and nothing comes up. Even folks that I email several times a day it does not find them

When I put Thunderbird into Troubleshoot mode, the quick search works.

Another issue is when doing a global search for all folders, I will see something in sent, but when I click on it, Thunderbird does not find the email. This happens with the SENT folder only.

I have tried a few solutions, including rebuilding the Global Database and making sure this folder is part of that.

what am I missing?

Thanks for any help Chris

Hello I wish to send an email with a large attachment, and it suggests that I use Filelink. I have referred to the instructions, but just do not understand them. Is there a simple explanation as to how I can add Filelink, please? Colin

I recently add and embarqmail.com account. incoming "mail.centurylink.net" outgoing "smtp.centurylink.net" It downloads fine but when i single click no message is displayed or double click new window opens but message not displayed. Have had this same problem when installing thunderbird on new computers and just would up using another program. I also have two gmail accounts that work fine. Any suggestions? Thank you

I'm having issues with my Thunderbird. Although it has to check for new mail periodically it does not notify me on new email and do not show it in a mailbox until I hit "Get messages" button. And even after that I have to wait for several seconds. There's clearly something wrong but I cannot find what because I cannot find a connection log. Now I have to rely on mail notification daemon to tell me when I must open my Thunderbird and hit the button (to be clear I never exit T, it always runs minimized).

Recently I had a hard time trying to add Zoho account to T. It just didn't work no matter what settings I tried. Eventually I installed Claws Mail and found the root cause in the server response message. Unfortunately this method isn't applicable for the problem I described before - Claws logs can't tell my why Thunderbird doesn't check my mail when it has to.

So, is it possible to add connection log to Thunderbird (I can duplicate this to GitHub issue if necessary)? Or maybe there is one and I just didn't find it somehow (I know about devtool console - it's useless in this case)?