VPN Data Contradiction- How do I get more data?
Due to unclear wording in the guide to your VPN, I'm a little at a loss for how it works.
So there's a 50 GB cap a month, but we can.... subscribe to get more? But I already had to subscribe to access the feature- I was literally given no other means of activation.
Do I have unlimited data now? Do I only have 50 GB? Do I need to pay for more data should I choose to opt for more?
Clarification for both myself and the guide would be greatly appreciated. Thanks!
All Replies (4)
It is the built-in VPN in desktop Firefox that has a 50GB of data limit for each month. There is currently no means of getting a larger or unlimited data cap for the built-in VPN in desktop Firefox and this feature is not on road map last I saw.. https://support.mozilla.org/en-US/kb/built-in-vpn
There is said to be a whitelist site feature on roadmap for the built-in VPN as that can be a way to only use VPN data for specific sites so as to not use up the 50GB data limit before month end.
The "Mozilla VPN" is a separate subscription based VPN app https://www.mozilla.org/products/vpn/ as they mentioned it for people who need more features and unlimited VPN data usage. If you paid for this "Mozilla VPN" app then you should not use the built-in VPN in Firefox. https://support.mozilla.org/en-US/kb/built-in-vpn#w_what-if-i-subscribe-to-mozilla-vpn
Penyelesaian Terpilih
Thanks for the quick and concise reply!
Without a hyperlink to an about page about the separate, out of browser VPN, it's very hard to distinguish the difference on a cursory glance (or in my case, repeated browsing, but I'm tired lol).
Did no one in marketing/branding look at these two separate products and see this? I can't be the only one who thinks a name with some sort of easy signifier (e,g. Firefox VPN v. Mozilla VPN) would alleviate this hassle.
I'm painfully aware, however, that you don't have really have control of that. Thanks again for the info! Hope your night/day goes well!
rhino6294 said
Did no one in marketing/branding look at these two separate products and see this? I can't be the only one who thinks a name with some sort of easy signifier (e,g. Firefox VPN v. Mozilla VPN) would alleviate this hassle.
The problem with "Firefox VPN" is it may make people think it was a separate stand alone VPN app much like the "Mozilla VPN" and not a built-in VPN as they refer to it as. Many new built-in VPN users already mistakenly refer to it as Mozilla VPN just like how many newer users mistakenly refer to Mozilla Firefox and Mozilla Thunderbird as Mozilla.
Mozilla did have a service called "Firefox Private Network" though it ended on June 20th, 2023.
James said
rhino6294 said
Did no one in marketing/branding look at these two separate products and see this? I can't be the only one who thinks a name with some sort of easy signifier (e,g. Firefox VPN v. Mozilla VPN) would alleviate this hassle.The problem with "Firefox VPN" is it may make people think it was a separate stand alone VPN app much like the "Mozilla VPN" and not a built-in VPN as they refer to it as. Many new built-in VPN users already mistakenly refer to it as Mozilla VPN just like how many newer users mistakenly refer to Mozilla Firefox and Mozilla Thunderbird as Mozilla.
Mozilla did have a service called "Firefox Private Network" though it ended on June 20th, 2023.
That's a good point. I did use a bad example, but you see what i mean, right?
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