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New message button does not execute any action, ctrl+n does not execute any action

Thunderbird Send and receive email
Toad-Hall replied
darude109
darude109

Hello Mozilla Thunderbird, when you press the "new message" button or the keyboard shortcut CTRL+n, it does not execute any action.

Yes I can reply-forward messages and download messages.

I have started in safe mode without plugins, but it is still the same.

Thank you

Hello Mozilla Thunderbird, when you press the "new message" button or the keyboard shortcut CTRL+n, it does not execute any action. Yes I can reply-forward messages and download messages. I have started in safe mode without plugins, but it is still the same. Thank you

Diubah oleh darude109

All Replies (2)

Matt
Matt
  • Top 25 Contributor

Please also provide results for the following tests on your system

Toad-Hall
Toad-Hall
  • Top 25 Contributor

What OS are you using ? Where did you get the installation download? What version of Thunderbird are you using?

Is it opening a new write window that maybe hiding behind another window - so not instantly visible?