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TB 115.18.0 can not connect to the provider "pop.hispeed.ch" - get message "timed out" (win7)

  • 27 balasan
  • 2 ada masalah ini
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  • Balasan terakhir oleh amey2

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Dear Team After Updating from 102.15.1 (32Bit) to 115.28.0 (32Bit) I can not connect to the provider "pop.hispeed.ch" anymore. Ping pop.hispeed.ch (on CMD) shows normal raction of beeing reachable with a "reply from xxxx.". I am on Windows 7 SP1. I have checked several times all setting POP and SMTP, switched off Firewall, uninstalled virus scanner, and and and many more (all knowledge found on internet..). Pressing the "Get Message" button in the upper menue bar shows no raction when pressed. The icon "Get Message" on the left side of the button "+ New Message" results in a none moving blue status bar at the right bottom of the window. After a while with the message "timed out.. ".In the settings "Config Editor.." the values of "mailnews.tcptimeout" are set to "300", and "true". I am using TB since donkey years with many many eMails. Are the lost? Thank you for support and help, Andy

Dear Team After Updating from 102.15.1 (32Bit) to 115.28.0 (32Bit) I can not connect to the provider "pop.hispeed.ch" anymore. Ping pop.hispeed.ch (on CMD) shows normal raction of beeing reachable with a "reply from xxxx.". I am on Windows 7 SP1. I have checked several times all setting POP and SMTP, switched off Firewall, uninstalled virus scanner, and and and many more (all knowledge found on internet..). Pressing the "Get Message" button in the upper menue bar shows no raction when pressed. The icon "Get Message" on the left side of the button "+ New Message" results in a none moving blue status bar at the right bottom of the window. After a while with the message "timed out.. ".In the settings "Config Editor.." the values of "mailnews.tcptimeout" are set to "300", and "true". I am using TB since donkey years with many many eMails. Are the lost? Thank you for support and help, Andy

Diubah oleh Wayne Mery

All Replies (7)

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Hello Wayne, thank you I have double/triple checked with the provider. Server settings are correct. Other eMail addresses on POP with this provider are working fine. It is this particular eMail database (inbox / inbox.msf ) which is corrupt. Tried and tried all options found on the internet/forums - no solution until now.

Diubah oleh amey2

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Thanks for the update.

I am out of ideas.

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Thanks Wayne. I came across Shuft+Ctrl.+J Could this be of any help? The content looks cryptic to me, don't know how to handle it (yet) My IT knowledge is level 3/10.

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> I came across Shuft+Ctrl.+J > Could this be of any help?

Not in this case.

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I have made a new attempt trying to solve the issue (still unsolved until now).

Setup with problems: "Local Directory"; in Server Settings: C:\$D_drive\thunder_mails\xxxx_swissonline_ch "Profile Folder"; in Help Troubleshooting Information: C:\Users\xxxx\AppData\Roaming\thunderbird\Profiles\maa3gi0j.default-release (where as xxxx is a substitute for the username)

My thoughts are that this "split" configuration does present the problem after upgrading from 102 to 115. Since then downloading messages don't work anymore.

Setup without problems: I have setup an other, new virgin PC with Windows 10 and Thunderbird 137. With no specific change to "Local Directory" in the setup process. Here, the pop.swissonline.ch server can be reached easy, and is downloading emails without problems.

Diubah oleh amey2

Helpful?

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I have made a new attempt trying to solve the issue (still unsolved until now).

Setup with problems: "Local Directory"; in Server Settings: C:\$D_drive\thunder_mails\xxxx_swissonline_ch "Profile Folder"; in Help Troubleshooting Information: C:\Users\xxxx\AppData\Roaming\thunderbird\Profiles\maa3gi0j.default-release (where as xxxx is a substitute for the username)

My thoughts are that this "split" configuration does present the problem after upgrading from 102 to 115. Since then downloading messages don't work anymore.

Setup without problems: I have setup an other, new virgin PC with Windows 10 and Thunderbird 137. With no specific change to "Local Directory" in the setup process. Here, the pop.swissonline.ch server can be reached easy, and is downloading emails without problems.

Helpful?

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It is still not working. I transferred emails to virgin installation 138 with POP Please help me to recover my emails.

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