Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't access local folders after having to reinstall Windows 11 and TB app

  • Tiada balasan
  • 0 ada masalah ini
more options

My user profile for windows became corrupted in some way and I couldn't get into the PC. In desperation I choose to reinstall windows. I assumed it would save my personal data but it would remove any apps. So when I reinstalled Thunderbird I had hoped to be able to link to my local folders. However, I can't. I've tried a few of the suggestions I've found on Mozilla forums but they're not working for me. Any suggestions or help would be much appreciated.

My user profile for windows became corrupted in some way and I couldn't get into the PC. In desperation I choose to reinstall windows. I assumed it would save my personal data but it would remove any apps. So when I reinstalled Thunderbird I had hoped to be able to link to my local folders. However, I can't. I've tried a few of the suggestions I've found on Mozilla forums but they're not working for me. Any suggestions or help would be much appreciated.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.