Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Reinstalled Firefox and many issues since

  • 2 balasan
  • 1 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh Terry

more options

Hi, I've just reinstalled my firefox browser and I have some issues: - I can't install ANY add-on, even the ones from Mozilla Firefox itself, I get the message "Installation aborted because the add-on appears to be corrupt." on all of them - I can't add another language on my browser and get an error message "Firefox can't update your languages right now" - The screenshot option doesn't work, on any page

I have already tried deleting and removing all data from Firefox, and reinstalling it again but it doesn't work. I'm really at a loss with what to do.

Thanks

Hi, I've just reinstalled my firefox browser and I have some issues: - I can't install ANY add-on, even the ones from Mozilla Firefox itself, I get the message "Installation aborted because the add-on appears to be corrupt." on all of them - I can't add another language on my browser and get an error message "Firefox can't update your languages right now" - The screenshot option doesn't work, on any page I have already tried deleting and removing all data from Firefox, and reinstalling it again but it doesn't work. I'm really at a loss with what to do. Thanks

All Replies (2)

more options

Hey, Have you tried refreshing the browser? Will attach a link for detailed steps on refreshing Firefox for a possible fix. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

more options

That message has confronted Windows users who have security software, particularly ESET. See for example https://support.mozilla.org/en-US/questions/1381931

Diubah oleh Terry