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FF 94.0.2 right click Context Menus hang and other issues since update from FF 88

  • 3 balasan
  • 1 ada masalah ini
  • 3 paparan
  • Balasan terakhir oleh FredMcD

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Running ROCK SOLID Windows 7 SP 1 64 bit. Last week updated 64 bit FF from 88xx to 94.0.2. EVERYTHING was working fine with FF 88 except for videos on CNN.

After update when I right click in FF the small Context Menu freezes. Subsequent right clicks launches the same Menu. See attached image. When I mess around with scrolling they go away.

Also, when I'm going back and forth between a FF web page and a file in another app to cut and paste text or images, half of one or the other screens hang.

I'm an old geek and I did ALL of the recommendations including a complete clean uninstall and clean reinstall of FF 94.0.2... I've spent hours trying to solve the problem...

I'm having NO PROBLEMS with Chrome or Opera or any other SW on this PC.

BTW, DON'T EVEN SUGGEST GOING TO Windows 10 or 11. I have 10 but I use 7 on this PC for a lot of reasons.

Like I said, problems began after 94.0.2 update.

Regards,

Chas.

Running ROCK SOLID Windows 7 SP 1 64 bit. Last week updated 64 bit FF from 88xx to 94.0.2. ''' EVERYTHING''' was working fine with FF 88 except for videos on CNN. After update when I right click in FF the small Context Menu freezes. Subsequent right clicks launches the same Menu. See attached image. When I mess around with scrolling they go away. Also, when I'm going back and forth between a FF web page and a file in another app to cut and paste text or images, half of one or the other screens hang. I'm an old geek and I did ALL of the recommendations including a complete clean uninstall and clean reinstall of FF 94.0.2... I've spent hours trying to solve the problem... I'm having NO PROBLEMS with Chrome or Opera or any other SW on this PC. BTW, DON'T EVEN SUGGEST GOING TO Windows 10 or 11. I have 10 but I use 7 on this PC for a lot of reasons. Like I said, problems began after 94.0.2 update. Regards, Chas.
Lampirkan skrinsyot

All Replies (3)

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I wish I still had Windows 7. It was easier than Win 10.

How did you upgrade the browser? Did you have Firefox upgrade itself, or install the current version?


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

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Thanks but I tried every suggestion I could find online. Been using Firefox since version 1.0 or 1.5!

I've been blocking automatic updates with the policies.json file and only updating as I've needed to.

The problem showed up when I let FF do an auto update from 88xx to 94.0.2...

I did a COMPLETE geek level uninstall including Profiles and so on and a clean new install from the Mozilla website.

No joy! I've been waiting for the next update. If that doesn't fix the problem I'm going to have to switch browsers.

EVERY right click in FF creates the menu problem plus switching between files on my PC and a FF page half of the screen view of either one hangs for up to 10 seconds!

Switched to a new MS Optical mouse, tried different USB ports, no change!

No problems with Google Chrome Spyware (yuk) or Opera.

BTW, I did a deep cleaning of my Google search history and found stuff they had collected all the way back to the 1990's!

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Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.