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Google Drive not loading properly

Hello, Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to load… (read more)

Hello,

Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to load fine in Safari and Chrome.

Docs and sheets I already had open, I seem to be able to interact with and edit normally. But navigating the main file path in Google drive, opening folders, and opening files isn't working.

I would really prefer to not switch browsers, as my entire workflow is set up on Firefox.

Suggestions?

Thanks, Sarah

Archived 3 79

Firefox will not scroll on certain web pages

I am having problems with Firefox not scrolling (and no scroll bar) on some web pages. The following is an examble: https://www.lv.com/insurance/supporting-you/driving-ti… (read more)

I am having problems with Firefox not scrolling (and no scroll bar) on some web pages. The following is an examble:

https://www.lv.com/insurance/supporting-you/driving-tips?sfmc_id=648966069

I am using Windows 10 and Firefox 143.0.3 (64-bit)

Any help would be appreciated.

Solved Archived 1 189

youtube not showing video

Hi, first problem w/ Firefox I believe. youtube player is blacked out on embedded media and white screen on the youtube site. Youtube plays on Edge and troubleshoot mode… (read more)

Hi, first problem w/ Firefox I believe. youtube player is blacked out on embedded media and white screen on the youtube site.

Youtube plays on Edge and troubleshoot mode fixes Firefox. Is there any quick way to narrow down the offending extension(s)?

Thanks, mike

Archived 1 180

lates update crashes the view of pages on my nas

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll b… (read more)

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll back Firefox or recover the earlier version?

Solved Archived 4 250

Firefox Uses Cached Page, Doesn't Reload

I'm refreshing a page on my phone service provider's website. I'm logged into the account along with my sister. She deleted a scheduled topup for her phone and the page s… (read more)

I'm refreshing a page on my phone service provider's website. I'm logged into the account along with my sister. She deleted a scheduled topup for her phone and the page showed no scheduled topups. i refreshed the same webpage but it listed the topup. I cleared the cache and again reloaded the page and it still showed an outdated version of the page. I used Google Chrome and it showed the updated version of the page with no scheduled topups.

Archived 1 229

report an issue

how may i report a problem with a specific website on firefox desktop. The site is ( https://www.mybookie.ag/) and it got stuck while trying to login. I did refresh and a… (read more)

how may i report a problem with a specific website on firefox desktop. The site is ( https://www.mybookie.ag/) and it got stuck while trying to login. I did refresh and all other recommended things on help page but no success . The website telling no problem on their end.

Archived 1 159

Only one twitch stream lagging

Hello! I got really specific problem and I don't know if someone had the same problem and know the answer. On twitch only one specific stream lags, even on 160p. I check… (read more)

Hello! I got really specific problem and I don't know if someone had the same problem and know the answer. On twitch only one specific stream lags, even on 160p. I checked others streamers in the same time and I do not have any lags, buffers etc. on 1080p. I cleaned cookies, I cleaned cache, yet nothing helped.

Archived 1 80

Firefox Home page replaced by dummy page

Hi After browsing a particular web site the Firefox browser froze with a single search control on the page and all items frozen. Tried to fix it through settings but no r… (read more)

Hi After browsing a particular web site the Firefox browser froze with a single search control on the page and all items frozen. Tried to fix it through settings but no response. See attached screenshot. Refreshed Firefox from Control panel->Programs and Features->Uninstall->Refresh Firefox. This reset Firefox and fixed the problem however the Firefox browser lost several settings and add-ons which I had to manually fix. Glad it is mostly all working again!

Solved Archived 3 210

Can't login to my AARP.org account using Firefox. However can login using Chrome

I can't login to my AARP.org account using Firefox, even after clearing cookies and site data. However I can login using Chrome. What is the fix for this? My PC is new… (read more)

I can't login to my AARP.org account using Firefox, even after clearing cookies and site data. However I can login using Chrome. What is the fix for this?

My PC is new and using Windows 11 Home Edition.

Archived 3 150

Wistia videos not showing on page

For awhile, Wistia videos are not showing in a Firefox window. I am using the current version 143.01 and they still do not appear. Here is the page - https://www.profitab… (read more)

For awhile, Wistia videos are not showing in a Firefox window. I am using the current version 143.01 and they still do not appear. Here is the page - https://www.profitableportraits.com/day1-presentations.This page using Brave and Vivaldi show the video window and play just fine. I cannot see anything related to the video on the page. All I see is the presenter photo and title flush right.

I have deleted the cash, used private mode and checked connection speed. Nothing has worked. I hope someone has a workaround or fix for this problem. Thank you.

Archived 1 60

Have to refresh firefox every couple of days.

Every couple of days I am unable to access my email accounts, facebook and most web pages. The only way I can access them is to refresh Firefox after which all work OK. R… (read more)

Every couple of days I am unable to access my email accounts, facebook and most web pages.

The only way I can access them is to refresh Firefox after which all work OK.

Really like firefox but am getting fed up of having to refresh it constantly any advise you could give would be very much appreciated.

Archived 5 158

Link won't process

I had to reset my computer and have encountered a problem getting a link to load. In my Facebook, I have a game I play (Doubledown casino) and when I click a link for tha… (read more)

I had to reset my computer and have encountered a problem getting a link to load. In my Facebook, I have a game I play (Doubledown casino) and when I click a link for that game to add chips, it will not process. All I get is a spinning circle. What do I have to do to get the link(s) to process? Thank you.

Archived 3 309