• Solved

Connecting to Outlook server via IMAP, lost Junk Email folder

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings: imap://<email>@outlook.office365.com/INBOX imap://<em… (read more)

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings:

imap://<email>@outlook.office365.com/INBOX imap://<email>@outlook.office365.com/Sent imap://<email>@outlook.office365.com/Drafts imap://<email>@outlook.office365.com/Trash

I used to also be able to read the Junk Email folder from the Ourlook server the same way, but the folder disappeared from my Thunderbird a couple of months ago. I tried re-adding it as a sub-folder, which is how I created it in the first place, but it won't appear on the list.

I'm not sure what else to do here. I don't know where the Thunderbird directories are stored locally any more, I'm using Ubintu 24.04.

Asked by Carl 3 months ago

Answered by Toad-Hall 1 month ago

Native TB CardDav does not show contacts

CardDav is supported by TB now. I want to go away from the CardBook extension to native TB-CardDav. But: From 3 selected cardDAV-Addressbooks, only two synced and showed … (read more)

CardDav is supported by TB now. I want to go away from the CardBook extension to native TB-CardDav. But: From 3 selected cardDAV-Addressbooks, only two synced and showed all contacts (150 and 700). The third (with 1300 contacts) will not show any contacts in TB. The address book is there, and contains the contacts. The address book did sync prior to the TB128-update with the CardBook TB-extension and does synch with other cardDAV apps like Davx5 on Android. Are there any limits for number of address books or number of contacts per address books in TB? Any other thoughts?

Asked by gdernick 8 minutes ago

Change re email address

Hi - can anyone help a pretty stupid old lady who is completely out of my depth! The email address I have been using for Thunderbird is actually my husbands, and I now w… (read more)

Hi - can anyone help a pretty stupid old lady who is completely out of my depth! The email address I have been using for Thunderbird is actually my husbands, and I now want to have my own account/address. Everything is the same except for the first name on the email 'programme'. How can I change the address mail goes to from Roy@...... to Sheila@...... This is probably something quite simple, but for me its like moving a mountain! I would really appreciate anyone's advice re this. Thankyou very much indeed.

Asked by Sheila sayers 19 hours ago

Last reply by Sheila sayers 16 minutes ago

no login page for Tbird. it just auto goes to email and shows all.

how to you get Tbird to stop going directly to the email page! we need Tbird to have a log on page? why does Tbird go directly to email from the icon!!! very bad. .anyone… (read more)

how to you get Tbird to stop going directly to the email page! we need Tbird to have a log on page? why does Tbird go directly to email from the icon!!! very bad. .anyone can click on the icon and see all mail

Asked by k6jcw 40 minutes ago

  • Solved

New version 128 updates to 131

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten… (read more)

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version. He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur. He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago. So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different? Thanks very much for the help. Tony

Asked by manziman2018 2 months ago

Answered by manziman2018 2 months ago

Automatic reply from only one Thunderbird account

Hello I use Windows Thunderbird with many different mail accounts. I'd like to phase out one of them, and send back an auto reply asking the senders to change to my other… (read more)

Hello I use Windows Thunderbird with many different mail accounts. I'd like to phase out one of them, and send back an auto reply asking the senders to change to my other email address. I did not find the way to set it up for only one phased out account (old email address). Any hint ? Thanks

Asked by Jean-Jacques Winkel 2 hours ago

Kein Profil erkannt beim Outlook import

Ich möchte Outlook PST Datei importieren "Import aus Outlook" bekomme aber eine Fehlermeldung = Kein Profil erkannt. Habe ein neues Outlook-Profil erstellt, funktioniert … (read more)

Ich möchte Outlook PST Datei importieren "Import aus Outlook" bekomme aber eine Fehlermeldung = Kein Profil erkannt. Habe ein neues Outlook-Profil erstellt, funktioniert immer noch nicht!

Asked by WIR 3 hours ago

Sending and Forwarding emails has become very slow or not working

Somewhere in between the latest Thunderbird update and me switching broadband providers from Virgin to Sky and back to Virgin again, all in the space of about a week, thi… (read more)

Somewhere in between the latest Thunderbird update and me switching broadband providers from Virgin to Sky and back to Virgin again, all in the space of about a week, this problem has developed with sending emails.

At first when i switched from Virgin, I got a message that my NTL email address would no longer work after 90 days, as it was owned by Virgin. Each time I wanted to send from my NTL account I got a pop-up message asking me (Think I recall correctly) to insert my NTL password. I ignored it and switched my sending email address to my gmail email account. Now I find difficulty sending both in Gmail and in Virgin, sometimes having to wait several minutes for the email to go, sometimes it not going at all, other times waiting for a copy, then occasionally "can't copy to the "sent" folder so save in "Local Folder".

I would be grateful for advice how to revert to the previous excellent service i always had with Thunderbird.

Asked by gramlagansingh 3 hours ago

Tag is gone once I click other emails or any button

Hi. I have two accounts on Thunderbird (the latest version up to 2024/12/8). One is Outlook and the other is via IMAP. I find tag function works well in any email of the… (read more)

Hi.

I have two accounts on Thunderbird (the latest version up to 2024/12/8). One is Outlook and the other is via IMAP. I find tag function works well in any email of the Outlook account. But for my IMAP account, once I tag any email, it soon disappears after any further operation (e.g., clicking any button). What happened here? Is there any way to fix it?

Asked by mingjia.xie 5 hours ago

win10 64bit thunderbird goes to email account even if you click CANCEL on the password

hi. i am on win10 64bit. i set password manager. i then file> exit> and click thunderbird. it asks for password, but if you click cancel it still bring thunderbird … (read more)

hi. i am on win10 64bit. i set password manager. i then file> exit> and click thunderbird. it asks for password, but if you click cancel it still bring thunderbird up with emails live!!!!

how do you get thunderbird to just ask for user and password and not go to emails even if you click cancel!

Asked by k6jcw 9 hours ago

Last reply by Matt 5 hours ago

PDF Inline

Hi, I had an old question about PDF's showing inside the email, but I did not have evidence. I now have a pdf that shows in line, in Thunderbird, and one that does not. … (read more)

Hi,

I had an old question about PDF's showing inside the email, but I did not have evidence. I now have a pdf that shows in line, in Thunderbird, and one that does not.

Would this help in developing and allowing Thunderbird to show Pdfs in line?

Scrrenshot att

Thanks a lot

Asked by Hennie Roets 2 weeks ago

Last reply by Hennie Roets 7 hours ago

Can't add new email account

When I try to add a new email account, I'm told that either my username or password is incorrect. This isn't true. I can log on to webmail using the same credentials. Ho… (read more)

When I try to add a new email account, I'm told that either my username or password is incorrect. This isn't true. I can log on to webmail using the same credentials.

How can I solve this problem?

Asked by CarolynHoglin 9 hours ago

  • Solved

printer settings

when I print a message the font is extremely small and I have multiple things printing below who the message was from. How do I delete these multiple things and increase … (read more)

when I print a message the font is extremely small and I have multiple things printing below who the message was from. How do I delete these multiple things and increase the size of the message body font? Thanks, Marc Kahn

Asked by MARC & CINDY 18 hours ago

Answered by mozilla664 15 hours ago

How do I remove "threads" and "grouping of conversations/emails"? I prefer the traditional simple viewing of emails without threads and/or grouping of conversations.

Pls kindly guide me on how to view my emails in the traditional view without "threads" and conversations/emails are shown according to date of receipt instead of "threads… (read more)

Pls kindly guide me on how to view my emails in the traditional view without "threads" and conversations/emails are shown according to date of receipt instead of "threads" or "grouping of conversations". Many thanks.

Asked by Alex Wan 12 hours ago

Last reply by markwarner22 10 hours ago

  • Solved

Strange message at the bottom of an opened email

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populat… (read more)

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populated draft 'return to the sender" email.

A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Robert Hill <arnilmmproductions@gmail.com>"

It doesn't mark the original email as 'Read' when I close it. But if I right click on it, it gives me the option of opening it a new Tab, a new Window, or a Conversation.

The problem seems to recur after a Thunderbird upgrade.

Hoping to get your response and a solution soon. Thank you.

Asked by Robert Hill 1 month ago

Answered by Robert Hill 1 month ago

Thunderbird repatedly asking login to deleted gmail

After deleting/removing a gmail account Thunderbird gets stuck in a loop constantly requesting that I login into that non-existing account. The only solution I found was… (read more)

After deleting/removing a gmail account Thunderbird gets stuck in a loop constantly requesting that I login into that non-existing account.

The only solution I found was from over 2 years ago suggesting that we manually find and remove some random files, which also caused me to have to re-login into all of the existing accounts.

I feel like adding and removing accounts is a basic functionality for email apps. How has this not been fixed in over 2 years??

And why does it even remember removed accounts? If I remove it from the list of accounts I expect Thunderbird to delete all mentions of it from my system.

Asked by Zoran Ravic 11 hours ago

Last reply by Zoran Ravic 11 hours ago