Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone … (read more)
Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone is vivo s1 pro and its running android 12.
firefox is crashing when i try to download some file. I gotta clear the app's data for it to work normally again, but this always happens when I try to download it again,… (read more)
firefox is crashing when i try to download some file. I gotta clear the app's data for it to work normally again, but this always happens when I try to download it again, also, the browser doesn't open after it crashes, only after I clear its data.
Firefox for Android version 119.0.1 Android 11 (64 bits)
Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and t… (read more)
Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and try full-screen again. It usually (maybe always) works the second time.
When it happens, I can briefly see the video go full-screen and rotate to landscape. When the view has disappeared the screen rotates back to portrait. Whenever a video stays in portrait mode when going full-screen, the problem does not occur.
Even when closing firefox, I can still hear the video. So I think it is related to this issue: [https://support.mozilla.org/en-US/que.../1420245]
What I have tried:
OS: Calyx OS 4.12
HW: FairPhone 4
Firefox: Fennec v116, Firefox Nightly
Add-ons: uBlock Origin, Tampermonkey
Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces ba… (read more)
Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen
I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.
I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.
I raised this issue in my review on the Google App Store and was asked to submit it as a question here. On my phone (Oppo running on ColorOS 13.1), Firefox will stop work… (read more)
I raised this issue in my review on the Google App Store and was asked to submit it as a question here. On my phone (Oppo running on ColorOS 13.1), Firefox will stop working a number of times a month. For about 24 hours, aside from Google result pages, nothing will load, and I'll be stuck looking at an empty loading screen. The last time I raised this issue I was told to delete and reinstall the app, which worked in the moment but did nothing to stop the problem occurring again. Aside from waiting for the app to fix itself, nothing I've found works.
Hello, Firefox crashes when I use it on the same screen as other apps. Examples are float screen, split screen, and auto fill passwords in other apps.
while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the… (read more)
while performing a download, "com.android.phone has stopped" apears, the signal strenght indicator in the upper right restarts(disappears, reappears with the 4G mark, the mark disappears and the indicator works after), after that the phone service and the phone app work normally. the download finishes normally.
using motorola e7 plus, android 10
tried restarting the phone, deleting cash and data of phone app, deleting cash of firefox
tried downloading using google chrome, all work normally.
it is possible that the issue started happening after I updated firefox but It's possible that it was happening before too.
I recently moved to a new phone, Samsung S23+ after being on a OnePlus phone for several years. My new phone is much beefier but has been suffering from frequent crashes … (read more)
I recently moved to a new phone, Samsung S23+ after being on a OnePlus phone for several years. My new phone is much beefier but has been suffering from frequent crashes (it actually just crashed as I was typing this part.)
The crashes all seem to be variations of:
284caa59-49ff-4df4-ae44-17afa3c49fa4 java.lang.OutOfMemoryError: Failed to allocate a 16 byte allocation with 1502304 free bytes and 1467KB until OOM, target footprint 268435456, growth limit 268435456; giving up on allocation because <1% of heap free after GC.
java.lang.OutOfMemoryError: Failed to allocate a 16 byte allocation with 1502304 free bytes and 1467KB until OOM, target footprint 268435456, growth limit 268435456; giving up on allocation because <1% of heap free after GC. at com.android.internal.inputmethod.InputConnectionCommandHeader$1.createFromParcel(InputConnectionCommandHeader.java:55) at com.android.internal.inputmethod.InputConnectionCommandHeader$1.createFromParcel(InputConnectionCommandHeader.java:51) at android.os.Parcel.readTypedObject(Parcel.java:4037) at com.android.internal.inputmethod.IRemoteInputConnection$Stub.onTransact(IRemoteInputConnection.java:445) at android.os.Binder.execTransactInternal(Binder.java:1380) at android.os.Binder.execTransact(Binder.java:1311)
I've tried the beta version of Firefox android, I've tried with and without add-ons, I'm not sure what else to try.
Something that I noticed and thought might be related is that I had 4.7GB of background mobile data usage over the past month. I tried turning off background data usage, but it is still crashing.
Very often when clicming the adress bar (almost always on sites like old.reddit.com, the app just stops responding and I must reopen it. I'd like a solution that won't in… (read more)
Very often when clicming the adress bar (almost always on sites like old.reddit.com, the app just stops responding and I must reopen it. I'd like a solution that won't involve removing all my bookmarks, history and saved data.
as the title says when downloading a file, firefox causes com.android.phone to crash. enough crashes causes my tablet to panic and auto restart itself. the only app that… (read more)
as the title says when downloading a file, firefox causes com.android.phone to crash. enough crashes causes my tablet to panic and auto restart itself.
the only app that can cause this is is firefox, downloading files via something like discord, doesn't trigger it, only firefox. i tried with other apps to no avail.
it started happening after an update (update TB-X606F_S301018_230810_BMP ) (the last update was a year ago so lenovo isn't gonna fix it on their end anytime soon) and it's quite annoying when i need to use firefox to download files to view/use.
Details:
Device: Lenovo Tab M10 FHD Plus (TB-X606F) Android Version: 10 Firefox version: 117.1.0 security update: 2023 Aug Google play system update: 2023 May Lenovo system version: TB-X606F_S301018_230810_BMP
Hello! Firefox for Android consistently closes whenever I try to play a video in full screen mode. The steps to replicate this bug are as follows: I go to a website tha… (read more)
Hello!
Firefox for Android consistently closes whenever I try to play a video in full screen mode.
The steps to replicate this bug are as follows: I go to a website that has a video (like YouTube), I start playing a video, and then I click on the full screen button. Firefox then closes out to the main menu of the home. When I try to reenter the app, the Firefox app becomes a black screen with a horribly offset tiny corner showing a portion of the webpage.
I cannot find any crash reports in the "about Firefox" subsection of the settings
I am using The latest version of Android 13 And my version of Firefox is 114.2.0 (Build #2015957435). I have tried clearing the app cache, and reinstalling the app. Neither fixes it.
Please let me know if I can provide anything further!
Does anyone have any recommended fixes?
Recently firefox for Android started crashing instantly upon opening the app. Tried clearing the cache, making sure it was updated, uninstalled then reinstalled. Nothing … (read more)
Recently firefox for Android started crashing instantly upon opening the app. Tried clearing the cache, making sure it was updated, uninstalled then reinstalled. Nothing has fixed it.
Worked great up until a few days ago so I'm assuming something in an app update messed it up.
Android 12, LG V60.
Thanks,
Dear Concern, Suddenly I Found Crashing Problem In Fire Fox New Updated Version. When I Try to Save Any Image Or Download Any File From it’s show A Crashing Problem. I… (read more)
Dear Concern, Suddenly I Found Crashing Problem In Fire Fox New Updated Version. When I Try to Save Any Image Or Download Any File From it’s show A Crashing Problem. I attached A Photo Of This Crashing Problem. Sir Please Fix The Problem As Soon As Possible. Thank You.
I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review. The app continues to be unstable on my Pixel 6a (lates… (read more)
I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review.
The app continues to be unstable on my Pixel 6a (latest OS, Android 13) after freezing up on what appears to be any heavily scrolled pages or those that create a heavy cache. This freezing then causes abrupt phone restarts shortly thereafter, but not always immediately. Usually the culprit seems to be linked to Facebook album viewing, Imgur albums with article-length descriptions, etc. The abrupt phone restarting occurs whether force stopping Firefox and clearing the cache right away or not (although the restarts seem to happen faster if I force stop the app). I have simply closed the app during the freeze, put my phone down, and come back minutes or hours later to it having restarted on its own.
In addition, open tabs have a tendency to lose their scroll spots on a non-infinitely-scrolling page (e.g. an article not requiring expanding) when the app is minimized but not closed. This is probably unrelated(?) and isn't as critical as the spontaneous restarts, however.
It looks like many Pixel 6a users have had this issue, although those support threads from 8-9 months ago have now been archived. Someone else mentioned scripts from the websites themselves may be to blame? Would be curious to hear of any specific fixes. Thanks!
Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a da… (read more)
Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a day) and ads mess up the design of the webpage.
Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. … (read more)
Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. It might've done so anyway without putting it to sleep but I haven't tested leaving the screen on long enough. I noticed that if I was quick enough and force stop the app the phone doesn't reboot, but that window is really short. Maybe 2 seconds or so. Suffice to say force stopping didn't always work since the window is so short. When Firefox freezes other apps and phone functions work normally. It's been ongoing for a while through multiple updates. I see some people have already reported this same issue here. Can Mozilla fix this please? I have uBlock origin addon installed thanks. Also this never happened with my Pixel 3 phone which I was using up until a few months back so maybe it's pixel 6a specific. Alot of people have this same issue with pxiel6a from googling. It can freeze on any site I visit but one example is reddit.
Firefox Android just crashed when opening a bunch of bookmarks and then again every time I wanted to report a crash. I hope someone here can forward this to whoever usual… (read more)
Firefox Android just crashed when opening a bunch of bookmarks and then again every time I wanted to report a crash. I hope someone here can forward this to whoever usually receives the crash reports.
1cb54f1f-11f5-4fa7-9d97-b4bf58d29ac2 java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String java.lang.Object.toString()' on a null object reference
java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String java.lang.Object.toString()' on a null object reference at java.lang.String.valueOf(String.java:2924) at java.lang.StringBuilder.append(StringBuilder.java:132) at java.lang.Throwable.printEnclosedStackTrace(Throwable.java:709) at java.lang.Throwable.printStackTrace(Throwable.java:674) at java.lang.Throwable.printStackTrace(Throwable.java:735) at mozilla.components.support.base.ext.ThrowableKt.getStacktraceAsString$default(Throwable.kt:19) at mozilla.components.lib.crash.service.MozillaSocorroService.sendCrashData(MozillaSocorroService.kt:607) at mozilla.components.lib.crash.service.MozillaSocorroService.sendReport$lib_crash_release(MozillaSocorroService.kt:285) at mozilla.components.lib.crash.service.MozillaSocorroService.report(MozillaSocorroService.kt:5) at mozilla.components.lib.crash.CrashReporter$submitReport$2.invokeSuspend(CrashReporter.kt:70) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:112) at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4) at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:96) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@6aec4f8, Dispatchers.IO]
The original bookmarks crash was this:
300e77b6-00e5-458d-ae84-d1202c866a1b java.lang.NullPointerException
* New Sentry Instance: https://sentry.io/organizations/mozilla/issues/?project=6375561&query=9fd75a9f565c460b91e4977064d87e83
java.lang.NullPointerException at org.mozilla.fenix.library.bookmarks.BookmarkFragment.refreshBookmarks(BookmarkFragment.kt:103) at org.mozilla.fenix.library.bookmarks.BookmarkFragment$refreshBookmarks$1.invokeSuspend(BookmarkFragment.kt:14) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:112) at android.os.Handler.handleCallback(Handler.java:883) at android.os.Handler.dispatchMessage(Handler.java:100) at android.os.Looper.loop(Looper.java:214) at android.app.ActivityThread.main(ActivityThread.java:7400) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:491) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:935) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@26f4bf6, Dispatchers.Main]
My pixel 5 still has the bug that Mozilla claims they fixed where if you rotate the screen of a video to landscape then it will send the app to the background or will not… (read more)
My pixel 5 still has the bug that Mozilla claims they fixed where if you rotate the screen of a video to landscape then it will send the app to the background or will not fully rotate and more the half the screen will be cut off. Will this ever be addressed? It's been months now.
The only 'fix' seems clicking on the app and sending it to the background over and over.
On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a fir… (read more)
On youtube mobile site or a reddit video, when I click the bottom right button to fullscreen the video, a message pops up that says 'entering fullscreen mode' (with a firefox logo on the left of the message) and then firefox closes and I'm at my android home page
This seems to happen when I watch videos in a new instance. If I reopen firefox to the video and then try fullscreen again, it goes full screen no problem. So basically it's annoying and happens when I try to watch any video full screen for the first time.
Is this a known bug? Wasn't an issue on my old phone (I just got the galaxy s23).
Firefox is fully updated from playstore. Only addons installed is ublock origin and Privacy Badger
Thank you for any assistance
Not exactly sure what update started this but it worked fine before. I use Firefox on s23 ultra and tab S8 ultra. Both are signed into and I've tried to reinstall the app… (read more)
Not exactly sure what update started this but it worked fine before. I use Firefox on s23 ultra and tab S8 ultra. Both are signed into and I've tried to reinstall the app but still doesn't fix the problem. If I go on YouTube or a website that has video, if I click on full screen the app closes down but keeps playing the video. If I open the app and hit full screen again it then works and fills the screen with the video. If I could go back to a month ago maybe since this is pretty new bug. I do have add-ons but even with a clean install and no add-ons it still does the same thing. Was referred here from the play store.
