Everything is gone!!??!!!

Up until the last few days I had bookmarks, shortcuts etc saved on my phone and Firefox browser. Today I went to click on a shortcut that I regularly use, only to find i… (read more)

Up until the last few days I had bookmarks, shortcuts etc saved on my phone and Firefox browser. Today I went to click on a shortcut that I regularly use, only to find it had been completely deleted from my phone! How did Firefox get access to my phone to remove these and to completely clear my history, bookmarks, shortcuts etc??? I never gave permission to access or to delete anything from my phone or browser!

Asked by Ciara 3 hours ago

Bookmark access

Firefox is my GoTo browser. I appreciate that it is open source and respects privacy and security. Right now I am struggling with release 126.0 on a Lenovo tablet runni… (read more)

Firefox is my GoTo browser. I appreciate that it is open source and respects privacy and security.

Right now I am struggling with release 126.0 on a Lenovo tablet running Android 13. My issue is the use and access to bookmarks. Unlike previous versions of Firefox there seems to be no way to get a bookmarks toolbar. That was a helpful feature in previous versions. And favorites are not as clean. My hope is that Mozilla will return to a bookmark toolbar.

Regards, Tom

Asked by Tom 8 hours ago

Loading content issue with Facebook - 'recent post' feed

Hey 👋🏼 I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom… (read more)

Hey 👋🏼

I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom - then nothing else is loading on my OnePlus 12 and Google Pixel 6, Firefox version 126.0.

In Microsoft Edge it is working, all posts are loaded correctly, so it seems to be a browser issue.

Does anyone have the same problem? Is there a solution?

It's the same problem as here: https://support.mozilla.org/en-US/questions/1420806


Thanks 🙏🏼 Dresa91

Asked by Dresa91 11 hours ago

Firefox Android, want to export history?..please someone make addon for this..

Now that firefox Android supports addons, please someone make addons for History export.. Is there any other better way to export history.. I have tried sync.. but there… (read more)

Now that firefox Android supports addons, please someone make addons for History export..

Is there any other better way to export history.. I have tried sync.. but there seems to be some limitations in sync, it didn't sync all the history..

Asked by fatec31634 12 hours ago

Firefox crashes on opening

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a … (read more)

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a sort of 'welcome' screen (with some message about a search widget?) for a fraction of a second, then FF closes and I get an error message saying 'Sorry. Firefox had a problem and crashed.' The version of FF is 126.0. I was told to try clearing the cache, but there is nothing there to clear! The tablet is running Android 12 / DoKe OS V3.0.

I have an 8" Blackview tablet which - despite needing to be plugged in to run all the time! - opens & runs Firefox perfectly happily. It's my main browser on my MacBook as well, and will run on my iPhone.

Asked by vargo.b 1 day ago

Last reply by vargo.b 1 day ago

tabs and auto updates

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed tod… (read more)

I just lost several hundred tabs on Firefox mobile right after it updated itself. The most recent tabs show only ten of those tabs, which were all opened and closed today and aren't part of what I need to restore.

How do I get my tabs back? I've seen no 'restore previous session' option. My laptop only shows the few I have open now. What do I do to restore them?

Asked by Katerpie 1 week ago

Last reply by Katerpie 1 day ago

Bad performance in pwa on android tablet

I have a xiaomi pad 5 and when I installed a pwa (freshrss, but I've tried with some other sites that allow it) the scrolling becomes sluggish and unresponsive. If I open… (read more)

I have a xiaomi pad 5 and when I installed a pwa (freshrss, but I've tried with some other sites that allow it) the scrolling becomes sluggish and unresponsive. If I open the site directly in firefox itself it works perfectly, and the same sites installed on my phone also work well (samsung a52s). Firefox in both phone and tablet is the beta version 127.0b1

Asked by TXinTXe 1 day ago

java.lang.OutOfMemoryError constant firefox crashing

Regular usage of Firefox results in crashes; usually have no more than 4 tabs on, but also crashes even with only one tab on. Using other mobile browsers (Brave, Chrome) … (read more)

Regular usage of Firefox results in crashes; usually have no more than 4 tabs on, but also crashes even with only one tab on. Using other mobile browsers (Brave, Chrome) with the same or even more level of usage does not result in crashes, leading me to believe the problem is with Firefox.

This problem was already asked previously (https://support.mozilla.org/en-US/questions/1431267) but has been archived without a solution that worked for me.

Latest crash report:

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bfa85f01-b670-4443-b52c-0c21fca59670 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 39482192 free bytes and 37MB until OOM, target footprint 268435456, growth limit 268435456


java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 39482192 free bytes and 37MB until OOM, target footprint 268435456, growth limit 268435456 at java.util.Arrays.copyOf(Arrays.java:3578) at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120) at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95) at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156) at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:17) at kotlin.io.ByteStreamsKt.copyTo$default(IOStreams.kt:3) at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetch$1.invoke(ImageLoader.kt:8) at mozilla.components.concept.fetch.Response$Body.useStream(Response.kt:8) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invokeSuspend(ImageLoader.kt:72) at mozilla.components.support.images.compose.loader.ImageLoaderKt$fetchAndDecode$2.invoke(ImageLoader.kt:13) at kotlinx.coroutines.intrinsics.UndispatchedKt.startUndispatchedOrReturn(Undispatched.kt:16) at kotlinx.coroutines.BuildersKt.withContext(Unknown Source:74) at mozilla.components.support.images.compose.loader.ImageLoaderKt$load$bitmap$1.invokeSuspend(ImageLoader.kt:52) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:111) at kotlinx.coroutines.internal.LimitedDispatcher$Worker.run(LimitedDispatcher.kt:4) at kotlinx.coroutines.scheduling.TaskImpl.run(Tasks.kt:3) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:98) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [androidx.compose.ui.platform.MotionDurationScaleImpl@f8bcc7a, androidx.compose.runtime.BroadcastFrameClock@72f6c2b, StandaloneCoroutine{Cancelling}@6685888, AndroidUiDispatcher@6975221]

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Phone Details:

Techno Spark 20 Pro (with latest updates downloaded) Android 13 12GB+6GB RAM

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Hopefully this can be fixed.

Asked by NlaEid 4 days ago

Last reply by NlaEid 2 days ago

tinypass.com blocked by browser?

The Salt Lake Tribune apparently uses tinypass.com as part of its reader access to their e-edition. This morning the access was not functioning. Tribune staff says one "m… (read more)

The Salt Lake Tribune apparently uses tinypass.com as part of its reader access to their e-edition. This morning the access was not functioning. Tribune staff says one "must use Chrome or Google" not Firefox. This is from my Samsung phone. I'll have to check whether the Win10 desktop has the problem.

Asked by rickg916 3 days ago

Master password for andriod

Hey, Can't seem to find the master password feature on android that's on the desktop version. Saw a previous thread from a year ago that implied that it was cause the unl… (read more)

Hey, Can't seem to find the master password feature on android that's on the desktop version. Saw a previous thread from a year ago that implied that it was cause the unlocking of the phone was enough, but that didn't make sense to me, because you have to unlock a computer as well?

I just worry that if my phone gets hacked, they would just be able to easily pull the firefox passwords, and I wouldn't mind that extra layer of protection. Any chance I missed the setting or of this getting added? Or is this something I shouldn't worry about due to the way the data is secured?

Anyway, thank you for any perspectives in advance!

Asked by liamgilhool 4 days ago

Samsung Internet hijacks default browser

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Interne… (read more)

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

Asked by Mike J 6 days ago

Last reply by Mike J 4 days ago

Frequent Issues with Game Sites on Firefox

It looks like I couldn't access the page directly. However, you can still post a question related to game sites on the Mozilla Support forum. Here's a suggestion for your… (read more)

It looks like I couldn't access the page directly. However, you can still post a question related to game sites on the Mozilla Support forum. Here's a suggestion for your question:

Title: Issues with Loading Game Sites in Firefox

Question: Hi, I've been having trouble accessing various game sites using Firefox. Some sites don't load properly, and others are extremely slow or crash the browser. I've tried clearing my cache and disabling extensions, but the problem persists. Is there a specific setting or update I need to adjust? Any advice on optimizing Firefox for gaming would be appreciated. Thanks!

Asked by Alban Kodra 4 days ago