Firefox for Android Support Forum

Even though Recently Visited is turned off I have lots and lots of recently visited sites showing up on my homepage. I have to manually remove them to clear the homepage. How do I make it stop showing all this clutter?

It happens on both me and my girlfriends phones, so I guess either something is wrong with the setting or it doesn't do what I think it is supposed to do.

See screenshots for example.

Hi, I've been making regular contributions to Mozilla but am not in the financial position to do so anymore. Only problem is I used an email account I don't have access to anyone and was hoping you could assist me. Please let me know if I need to provide any further details. Thanks

as the title says when downloading a file, firefox causes com.android.phone to crash. enough crashes causes my tablet to panic and auto restart itself.

the only app that can cause this is is firefox, downloading files via something like discord, doesn't trigger it, only firefox. i tried with other apps to no avail.

it started happening after an update (update TB-X606F_S301018_230810_BMP ) (the last update was a year ago so lenovo isn't gonna fix it on their end anytime soon) and it's quite annoying when i need to use firefox to download files to view/use.

Details:

 Device: Lenovo Tab M10 FHD Plus (TB-X606F)
 Android Version: 10
 Firefox version: 117.1.0
 security update: 2023 Aug
 Google play system update: 2023 May
 Lenovo system version: TB-X606F_S301018_230810_BMP

Firefox crashes Android system and System UI processes after every image download.

It happens after every image download finishes.

Firefox version in screenshots.

First problem: downloading image in firefox (android) causes SIM to briefly disconnect, causing internet drops on mobile data for a few seconds. SIM provider and location - GolanTelecom Israel. The browser has about 60 tabs of google search open, cant close them due to valuable data. Disabling addons did nothing. Firefox Nightly does not have this issue, only default Firefox app. Second problem: on some sites downloading images always fails ("Download failed") in mobile version of firefox, on desktop images are downloaded fine , e.g. any post on [ https://www.pixiv.net/en/ ]

Hi Mozilla team. There is some problem with downloading, since few weeks when I use Firefox for download any file/files my mobile signal gets dissappears, for few seconds. Due to that my call gets drop too. This is very serious issue. I tried every possible way to fix this, so I reinstall Firefox but I'm still facing the same problem.

after I downloaded something, my sim card becomes disabled for a while and comes back. I've cleared the data of the browser as newly download but still had the issue, I also deleted and re-downloaded the browser but didn't solve the issue.

Hello,

Recently I started to experience an issue that whenever I would specifically download a file using the Firefox web broswer for Android, my mobile would temporarily lose it's cell reception. After a few seconds it reconnects. The issue does not appear when downloading (for example) images from the Wikipedia mobile application, or using the Google Chrome browser. The issue is still present when using wi-fi or a VPN connection. This makes me very concerned about my privacy and the safety of my data on my device. The android version used is Android 11 and the app was updated as of September 9th

Thank you for assistance!

Carl from the Suppport team wrote that

This does not work with the update to SuperNova. Even the screenshot is out of date. Unfortunately the bot seems to think this answers the question I posted separately.

I am uncertain what you mean as

     1) I do not know what a SuperNova is, nor if I even have one;
     2) Screenshot may be our of date, but it can repair jumbled texts, and;
     3) I do not remember the question you posted earlier. Could ou be so kind as to repeat it?

I appreciate your help and that of your colleagues. As you know or may be obvious, I am not versed in computers.

Cheers, James R. Samec

Every time I close the ff and enter other app and come back to firefox or just lock the screen all pages refreshes in firefox, power savings for firefox are disabled. It doesn't happen on chromium browsers

I recently downloaded Firefox on my android and at first there was a purple background that has switched to grey after a few days without me changing it. The theme still can be displayed in private mode but not in regular search.

Hello,

I have a new cell phone and I installed both Firefox and Firefox Focus apps on the phone. I only use the regular Firefox app. Whenever I google search a business, it gives me the address and phone as normal. However, when I push the "call" option on the browser, it does not transfer to the phone app for me to call. I can't dial the number directly from the website.

I can do it this on Chrome but not Firefox.

Can someone give me the solution?

TIA

In the past, I could search for a business and the green phone would pop up on it and I could push it and it would open in my call/dial pad. Now it won't. When you click on it in the android mobile version it initially seems like it wants to load but immediately stops and does nothing. Am fully updates, full permissions, and cache/cookies cleaned since this started. Is there any other settings I should be looking at?

Hi,

I'm having trouble installing the Adguard add-on.

I have installed Firefox on my Android phone. I want to add the Adguard add-on to my Firefox browser so I can block YouTube adds.

I have no idea what I'm doing. It's really confusing and frustrating.

Can you please help?

Best wishes, Andrea