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Firefox for Android crashes or freezes after sometime it is put in the background

Listening to audiobooks made me notice this problem, often whilst my phone is turned off and the audiobook is playing in the background on a tab on firefox the audio woul… (read more)

Listening to audiobooks made me notice this problem, often whilst my phone is turned off and the audiobook is playing in the background on a tab on firefox the audio would just stop and i would find either that firefox was still open but unloaded all the tabs, or that it simply crashed. I thought this was a thing that solely happened when playing audio in the background but then i noticed that it is actually a general problem when firefox is kept open in the background. It doesnt happen after a set amount of time, sometimes it happens immediately, sometimes after like 10 minutes that it is kept in the background. How can i fix this? its very annoying.

Asked by emixy06 1 month ago

Last reply by Paul 1 month ago

Search engine unable to find any results

From the image below, I asked a question and the results are there. I've tried this on my tablet as well, getting the exact sane results, no matter what I put in the sear… (read more)

From the image below, I asked a question and the results are there. I've tried this on my tablet as well, getting the exact sane results, no matter what I put in the search results.

However, I choose Google as the search engine (as you can see from the image below), while Firefox still being the main browser and I got results to the question below.

What is happening with your browser or duckduckgo search engine? In all my years of using these platforms, I've never had this issue. Yes, I'm Android user and haven't changed any devices. My setup is the sane on all my devices.

Asked by D.A.W 1 month ago

Last reply by James 1 month ago

open browser to black screen

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or sm… (read more)

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

Asked by mkbk8 1 month ago

Last reply by Paul 1 month ago

Full-screen video problem

I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? … (read more)

I have read the thread for this similar problems, tried all the suggestions but I'm Still experiencing videos not staying full-screen. Is there any other solution to it? This has started since yesterday but everything was fine before then.

Asked by ple4551 2 months ago

Last reply by Kiki 2 months ago

Reader Mode Not Available for Any Website

I recently noticed that the reader mode is gone from every website I visit on my android device. I've confirmed that the same websites have the option available on a des… (read more)

I recently noticed that the reader mode is gone from every website I visit on my android device. I've confirmed that the same websites have the option available on a desktop browser. This might be related to, but isn't entirely the same as, another issue I've read about here where the reader mode throws an error. My issue is different in that the reader mode simply isn't available. I don't get any error messages because there is no icon to click. Version 124.2

Anyone know if this is the same or a different issue? I almost exclusively read websites via reader mode so this is a significant impact to the way I browse and read things on my mobile device. Any help would be appreciated!

Asked by kenjiface 2 months ago

Last reply by Paul 2 months ago

Firefox randomly switches to dark mode (Fennec for Android)

Sometimes I use the browser while the system is in dark mode. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly. Then I … (read more)

  1. Sometimes I use the browser while the system is in dark mode.
  2. Then I switch system to light mode. FF recognizes it and switches to light mode accordingly.
  3. Then I use it in light mode for a little more.
  4. Then some time passes (maybe a few hours), I don't use FF during that time.
  5. Then, I tap on FF icon, the browser starts, but immediately switches back to dark mode, while the system is still in light mode.
  6. I have to close FF by swiping on it in task switcher, and then tap on the app again.
  7. FF now uses light/dark theme according to system.

Device: Motorola Edge 30 Neo with stock Android 14.

I am using Fennec: 124.1.0 (Build #1241020), 516df33ca9+ GV: 124.0.1-20240326023132 AS: 124.0

Asked by lajby95 2 months ago

Last reply by Paul 2 months ago

"Mozilla Firefox Mobile Browser Crashing on Android: Seeking Troubleshooting Assistance"

"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser cra… (read more)

"Hi there! I've been experiencing some difficulties with the Mozilla Firefox mobile browser on my Android device. Whenever I try to open certain websites, the browser crashes unexpectedly. I've tried clearing the cache and reinstalling the app, but the issue persists. Could you please provide some guidance on how to troubleshoot this issue or any possible fixes? Thanks in advance for your help!"

Asked by Wendlland Tabler 2 months ago

Last reply by Paul 2 months ago

can't use YouTube....... everything is too slow...???.?..

I said it all in the in the opening statement... What else am I meant to say?????????? It worked fine 2 weeks ago..? But now forget it!!!!!!! What has changed....you must… (read more)

I said it all in the in the opening statement... What else am I meant to say?????????? It worked fine 2 weeks ago..? But now forget it!!!!!!! What has changed....you must know ... So don't ask me just fix it!!!!!!

Asked by Leon.Jaeggi 2 months ago

Last reply by Paul 2 months ago

Saved to home screen icons disappeared

I thought half my apps were gone randomly, then I realized they are all the ones that were web pages Saved to Home Screen, by Firefox! I'm very upset because there's no w… (read more)

I thought half my apps were gone randomly, then I realized they are all the ones that were web pages Saved to Home Screen, by Firefox! I'm very upset because there's no way I can remember all of them, how can I restore?? Android, no desktop fixes please!

Asked by Chris Mark 2 months ago

Last reply by Paul 2 months ago

can't sync and Firefox crashes regularly after last update

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0 Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9 Logged into M… (read more)

Firefox Update 124.2.0 (Build #2016012559), 7a0e399c7b+ GV: 124.0.2-20240401114208 AS: 124.0

Fire HD 10 (11 generation) Build 0029294005124 FireOS 7.3.2.9

Logged into Mozilla, Sync now does nothing, "Last synced: never" Also crashes frequently all since last update.

Asked by becyclist-temp 2 months ago

Last reply by Paul 2 months ago

Google Image Search Gallery View

I just did a Google image search on my pixel 8 and saw that all the image results were forced to "fit width" so I can only really see 1 result at a time. I have the "Goog… (read more)

I just did a Google image search on my pixel 8 and saw that all the image results were forced to "fit width" so I can only really see 1 result at a time. I have the "Google Search Fixer" installed and dialsabling it returns the image search view to gallery. But when I enable to addon it goes back to that "ft to wish" view.

I've looked through the options and tried searching for similar problems/solutions and found nothing. How do I return my Google image search view to gallery? It's really obnoxious and frustration to only be able to see 1 image at a time when searching.

Asked by Matthew Pollett 2 months ago

Last reply by Seamus Pomeroy 2 months ago

Youtube videos dropping 2/3 of frames.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on. I have found that if I double tap to… (read more)

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Asked by pblock4 4 months ago

Last reply by tomaszuk 2 months ago

Javascript not working more and more

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works. All sites working in… (read more)

Websites are mostly reporting that my browser Firefox Android latest needs advanced or enhanced Javascript support and about:config no longer works.

All sites working in Microsoft Edge for Android.

Asked by JWvanLohuizen 2 months ago

Last reply by TyDraniu 2 months ago

All of my saved passwords gone. (NOT. AFTER AN UPDATE.)

Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords auto… (read more)

Decided to check my passwords for something because I forgot it. List was completely empty.. Search bar not working (tried just in case), When using saved passwords autofill out of Firefox app it said 'you have no saved passwords with firefox' or something similar I'm on an android phone right now. Can't currently check if they are also gone on laptop.

Don't know what to do. Other posts were not helpful

Asked by Cookie 2 months ago

Last reply by Paul 2 months ago

Every time a tab leaves focus, it refreshes

Whenever the app leaves the foreground, even for half a second, or if I switch tabs and then return to the original tab, it refreshes and I lose all the data on it. When … (read more)

Whenever the app leaves the foreground, even for half a second, or if I switch tabs and then return to the original tab, it refreshes and I lose all the data on it. When I need to copy information to fill out a form, or get a code from a 2fa app, I lose all the the progress. This is driving me crazy and making it almost impossible for me to use Firefox as my main browser. I shouldn't have to restart a whole form because I got a phone call and went to the call screen for a second. Battery optimizations are all disabled.

Asked by Uri 2 months ago

Last reply by Paul 2 months ago