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Youtube videos dropping 2/3 of frames.

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on. I have found that if I double tap to… (read more)

When playing a video on YouTube the video is choppy and drops around 2/3 of the frames. This happens on every video that I click on.

I have found that if I double tap to jump back 10 seconds in the video it will no longer drop frames and play smoothly, but if I change the playback resolution it returns to being choppy until jumping in the video again.

I am currently running the latest stable download from the play store, and my phone is a OnePlus 8t.

Asked by pblock4 3 weeks ago

Last reply by Piotr Chmielowski 4 days ago

Can't use Linkedin in Firefox for Android

After I log in to Linked in I can not use profile or network pages, as it looks like some kind of semitransparent overlay is displayed above them, preventing me from inte… (read more)

After I log in to Linked in I can not use profile or network pages, as it looks like some kind of semitransparent overlay is displayed above them, preventing me from interaction with the page. In the same time home feed is working fine. I tried disabling all extensions but no luck.

Asked by Alexander 1 week ago

Last reply by Paul 1 week ago

can't connect?

Can't connect?? https://app.aptoide.com/auth/code/ce7d2a5849757dc979069136a3f181b9dcafe1053a0582668cc20dcf9a0727187e61daadccb557141d6435 … (read more)

Asked by Jim R 2 weeks ago

Last reply by Kiki 1 week ago

unwanted malware website on homepage

I have Avast premium security on my Android Motorola G6. Every time I open Firefox this malicious website tries to open! I deleted my history and it still comes back. Als… (read more)

I have Avast premium security on my Android Motorola G6. Every time I open Firefox this malicious website tries to open! I deleted my history and it still comes back. Also when I'm not using the Firefox browser it still tries to open! Once I open the browser sometimes there are as many as seven or more attempts by this page to open! PLEASE HELP ME GET RID OF IT PERMANENTLY! Thank you! anvanbro@gmail.com

Asked by anthony brooks 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

galaxy S24 screen flickering on Firefox

On my S24 when I use Firefox the screen starts flickering and it's impossible to navigate. Only fix is to restart the phone. Online there are lot of users of the S24 seri… (read more)

On my S24 when I use Firefox the screen starts flickering and it's impossible to navigate. Only fix is to restart the phone. Online there are lot of users of the S24 series that complaints about this issue. Can you please provide a fix? Or I will have to find an alternative for Firefox

Asked by vincidomenico 1 week ago

Last reply by TyDraniu 1 week ago

Firefox for Android unloads background tabs. I want to listen Youtube in background

I use Firefox with Video Background Play Fix. It worked properly on my old phone, but doesn't work on my current phone. Playing unexpectedly stops sometimes, usually when… (read more)

I use Firefox with Video Background Play Fix. It worked properly on my old phone, but doesn't work on my current phone. Playing unexpectedly stops sometimes, usually when I launch another app, but sometimes in my pocket.

I tried to add to about:config (in firefox nigtly) browser.tabs.unloadOnLowMemory = false . There is no such option in current version. I tried to add manually, but it didn't help.

Asked by Te123 2 weeks ago

Last reply by Kiki 1 week ago

Firefox wants to block my Paypal log on.

When using Paypal I keep getting warnings from Firefox that it is an unsafe site. What steps can I take to make Paypal safe and stop getting the warnings? I've looked i… (read more)

When using Paypal I keep getting warnings from Firefox that it is an unsafe site. What steps can I take to make Paypal safe and stop getting the warnings? I've looked in the settings area but can't find what might relate to making a site safe.

Asked by eckuemmel 1 week ago

Last reply by TyDraniu 1 week ago

Known issues for 4+ years. Choppy videos, user interaction fails.

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix. Sw… (read more)

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix.

Swiping up on video doesn't enter full screen mode.

These are known issues for over 4 years. Questions

1.) Why haven't devs fixes these issue. 2.) Why do devs rely on non-employees to mitigate issues. Instead of fixing issues themselves directly. 3.) No other browsing site has these issues, only FIREFOX. The issues are clearly from poor app design and bad coding, so why do devs not fix it eventhough 1000s of people have these issues? 4.) Despite all the negative reviews, devs turn a blind eye and don't fix any issues.

Asked by ItzWonder 2 weeks ago

Last reply by TyDraniu 2 weeks ago

Dark mode yeah not really

Why won't web pages show in dark mode and are still white. So far the only browser I have seen that will also darken a web page is the standard Samsung browser. Love Fir… (read more)

Why won't web pages show in dark mode and are still white. So far the only browser I have seen that will also darken a web page is the standard Samsung browser. Love Firefox on my computer but on a tablet the darkening of web pages from the bright white is crucial. How can this be fixed?

Asked by Michael Marvin 2 months ago

Last reply by Rick 2 weeks ago

Mozilla issue on S24+

Hello Mozilla team. I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I … (read more)

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

Asked by serafeim.antonakis 3 weeks ago

Last reply by Paul 2 weeks ago

"Android Device Troubles: Difficulty Accessing Website - Need Assistance!"

"Has anyone encountered issues accessing a specific website on their Android device? I'm experiencing difficulties with my site, and I'm wondering if others have faced si… (read more)

"Has anyone encountered issues accessing a specific website on their Android device? I'm experiencing difficulties with my site, and I'm wondering if others have faced similar problems. The website in question is https://support.mozilla.org/. Any insights or solutions would be greatly appreciated. Thank you!"

Asked by Joe Root 2 weeks ago

Last reply by Paul 2 weeks ago

Firefox crashes on Samsung s24

Hi support team, I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 aft… (read more)

Hi support team,

I was using Mozilla Firefox on my Samsung Galaxy s20+ without any issues. I have transferred all data from my old one to new one, Samsung Galaxy S24 after this migration Mozilla Firefox crashes, when I was forwarded from an app.

Standard browser: Mozilla Firefox I have already reinstalled the Mozilla. This action works properly with other browsers.

Kind regards Mustafa

Asked by mduran29 2 weeks ago

Last reply by Paul 2 weeks ago

Pull to Refresh is overly sensitive

The "pull to refresh" is overly sensitive. It triggers almost as soon as I touch the screen to scroll, it usually occurs when I attempt to scroll right after a page loads… (read more)

The "pull to refresh" is overly sensitive. It triggers almost as soon as I touch the screen to scroll, it usually occurs when I attempt to scroll right after a page loads.

Asked by ellisker 2 weeks ago

Last reply by TyDraniu 2 weeks ago