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Websites on Firefox Android tell to "enable java." Can't find on 'Settings' menu or Extensions.

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've sear… (read more)

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've searched so far says that Firefox enables Java by default. When I navigate to 'site settings' on the Android app settings menu there are no adjustments one can make at all. So . . . (1) Is Java enabled by default on the Firefox Android browser, and (2) Would any kind soul who knows what's wrong clue me in, regardless? Much thanks in advance!

Asked by Daniel DiMuzio 2 months ago

Answered by jscher2000 - Support Volunteer 1 month ago

Can't load Google maps page/results on android

During multiple attempts searching for map directions, the site tries to load, but fails. The transition area view remains blank, and the content inside the address fiel… (read more)

During multiple attempts searching for map directions, the site tries to load, but fails. The transition area view remains blank, and the content inside the address field blinks.

I also have a screen recording, but I don't know how to include it here. Can i get advice on that?

Asked by noel_envode 2 weeks ago

Dropdown suggestions not selectable on Wiktionary

I use wiktionary a lot on my phone. When I'm looking for a Word, the Wiktionary search bar offers suggestions while typing. However, when I try to select one of the sugge… (read more)

I use wiktionary a lot on my phone. When I'm looking for a Word, the Wiktionary search bar offers suggestions while typing. However, when I try to select one of the suggestions (since this would be much easier than completing the word I've been typing) the dropdown suggestions box disappears. (Firefox for Android. Phone Samsung S22, Android 14, OneUi 6.1, Firefox 134.0.1) I have no idea whether this is an issue about how Wiktionary is coded, or how Firefox works, or about Android os but in any case I'm weary of this and I'm considering installing another browser on my phone just for wiktionary. I've been using Firefox since the beginning I guess, and since I don't want to use any other browser I hope this issue is resolved as soon as possible.

Best M

Asked by mertkirecci 2 weeks ago

Last reply by ohmyposh 2 weeks ago

Devnagari font issue

Hi, I am facing an issue whenever I visit any website with Marathi or Devnagari font on one particular device, e.g. www.loksatta.com. The app is updated to the latest ve… (read more)

Hi,

I am facing an issue whenever I visit any website with Marathi or Devnagari font on one particular device, e.g. www.loksatta.com. The app is updated to the latest version. I am using Samsung Galaxy M51.

I have reset the data, reinstalled the app but it didn't help. This is happening on only one device, on my other devices, phone/ tablet/ iPhone, I don't have any issues with the same website.

With best regards, Abhinay

Asked by abhinaybuiss 3 weeks ago

Link to Amazon for Kindle Download from Libby Mobile Application Does Not Work using Android 14 OS

Hello. I've troubleshooted an error that I suspect may be a technical issue caused by the Firefox browser. I've provided information below for additional troubleshooting… (read more)

Hello. I've troubleshooted an error that I suspect may be a technical issue caused by the Firefox browser. I've provided information below for additional troubleshooting:

PROBLEM: Broken Link to Amazon.com from the Libby Application on an Samsung Galaxy S23 (Android 14 OS) I noticed an error using Libby via mobile app versus desktop app. When choosing to read a library book via Kindle through the Libby mobile app, the link sending me to Amazon for checkout via Firefox initially works but after sign-in will error saying "We're sorry. The Web address you entered is not a functioning page on our site." However, whenever the same process is done using the desktop, the Amazon error screen no longer occurs.

TROUBLESHOOTING STEPS: - Turned off VPN - Reinstalled Libby app & restarted device: no change - Deleted browser cache: no change - Service Ticket to Libby: Libby indicated it may be an Amazon issue - Service Ticket to Amazon: Amazon indicated it may be a Firefox issue - Tried the same process/link using Firefox desktop: sign-in worked - Tried the same process/link using Google Chrome mobile: sign-in worked - Verified the same process/link using Firefox desktop: sign-in still did not work

From what I can deduce, there may be an issue using the link from a mobile device using Firefox on an Android OS device. Is there any other resolve to this?

Asked by Brandon M. 1 month ago

Last reply by Paul 4 weeks ago

Latest Firefox v.134.0 won't login to Ally Bank

Latest Firefox v.134.0 won't login to Ally Bank. Whereas, latest Brave browser v.1.73.105 has no problems logging in. Talked to one Ally Bank agent, she said she knows o… (read more)

Latest Firefox v.134.0 won't login to Ally Bank. Whereas, latest Brave browser v.1.73.105 has no problems logging in.

Talked to one Ally Bank agent, she said she knows of no known issues of customers having trouble logging in with Firefox.

Have read in forums others having problems logging into Ally Bank using Firefox.

I used to be able to log in with Firefox then about 8 months+- ago it stopped logging in

This message comes up on log in screen:

"The request seems to be taking more time than usual. Please wait."

Motorola G Power Android 11 Firefox v.134.0

Asked by Tony Kawon 1 month ago

Last reply by Paul 1 month ago

Cannot view comments on https://www.dailymail.co.uk/health/article-14256753/bird-flu-death-Louisiana-h5n1.html#comments-14256753

I seems to be a problem with the newer/latest browser updates. I'm currently running 133.0.3 I know browser 124.0.0 had no issues as this, I may have to revert. … (read more)

I seems to be a problem with the newer/latest browser updates. I'm currently running 133.0.3

I know browser 124.0.0 had no issues as this, I may have to revert.

Asked by waderussell 1 month ago

Last reply by Paul 1 month ago

Wikipedia search suggestions

Hello I use Firefox for Android 133.0.3 on a Samsung Galaxy s22. Why has the search suggestion from the Wikipedia search box all of a sudden stopped working? When a write… (read more)

Hello I use Firefox for Android 133.0.3 on a Samsung Galaxy s22. Why has the search suggestion from the Wikipedia search box all of a sudden stopped working? When a write a term in the wikipedia search box, a list of possible completion comes up as expected, but when I click on one of those nothing happens. I just get back to the previous wiki page. This is not the bahaviuor for any other browser for Android I tried, nor for Firefox for Windows. I tried to clean cookies and even reinstalled Firefox, but the strange bahaviuor remains. How do I solve the problem?

Asked by arne.lundback 1 month ago

Navigation and Layout Issues on Cricket Website in Firefox for Android

Hi everyone, I’ve been experiencing some strange issues with my cricket website, World Championship of Legends, when using Firefox on Android. The navigation menu doesn’… (read more)

Hi everyone,

I’ve been experiencing some strange issues with my cricket website, World Championship of Legends, when using Firefox on Android. The navigation menu doesn’t open properly, and the layout gets all messed up, especially on smaller screens.

The site works fine on other browsers, so I’m wondering if it’s a compatibility issue with Firefox. Has anyone else faced similar problems or know how to fix this?

Any advice or suggestions would be greatly appreciated!

Asked by WCL Cricket 1 month ago

video displays sideways in full screen

Video turns sideways in full screen even with landscape setting on, Android tablet is oriented in landscape position, video is played, but when full screen is selected, v… (read more)

Video turns sideways in full screen even with landscape setting on, Android tablet is oriented in landscape position, video is played, but when full screen is selected, video turns sideways, irrespective of the tablet setting for auto rotation on or off. This seems specific to Firefox, not in Chrome.

Asked by vidjen 1 month ago

Firefox cannot produce sound correctly

Hello. When I look up a word at a Merriam-Webster site like https://unabridged.merriam-webster.com/ or https://www.merriam-webster.com/ with the Android version of Firefo… (read more)

Hello. When I look up a word at a Merriam-Webster site like https://unabridged.merriam-webster.com/ or https://www.merriam-webster.com/ with the Android version of Firefox, it cannot play the pronunciation of the word correctly especially after it is played once. It is kind of divided in segments with abrupt stops. In other words it is not played smoothly.

This has been being continuing for a few months now, and updating Firefox has not improved. I think it is a bug, but I do not know how to report it. Does anyone know how?

Asked by TrinaryStar 1 month ago

Last reply by TrinaryStar 1 month ago

Google Business Review link not working on mobile

For my business profile on Google, there is an option to generate and share a link to clients that allows them, with one tap, to navigate to the page for writing a Google… (read more)

For my business profile on Google, there is an option to generate and share a link to clients that allows them, with one tap, to navigate to the page for writing a Google Review.

I hyperlinked this url into some text and a png of a thumbs up icon in the body of an email in Gmail.

On Firefox Desktop (and other browsers including mobile Samsung Internet), there's no problem. The link takes me right to the page.

On mobile, the link throws a 404 error.

I'm using a Samsung Galaxy Flip 5 Android 14 Firefox Version 133.0.3 Cleared cache Does not work in private tabs either

Here are those details:

Review Link generated by Google: https://g.page/r/CZU9ZqRULlsREAE/review

Link I get when I send the email to myself and click on the text or image: https://ci3.googleusercontent.com/meips/ADKq_NYjIs6gPJtMZZ9_PVVs93qcPTvn8WnbMwzTz35PpM6sMZTPVGixOtD2Rhuv4fJ13I7TrsKkVfw_XdcZ3pzY0DQ223tkm6n03QN9sAN-s7T857aqdTp0I2CSwoI8K5tdEW9BtElr29F7uLjXZ_Psnv5CODjRSL51HwY=s0-d-e1-ft#https://mcusercontent.com/0f7c1c8a488a71bbf311193b0/images/cd9d6dd3-c126-8a4d-0664-ed11b413b61f.png

I've reached out to Google for help, but they simply told me to use other browsers. Since I can't control which browsers my clients use, and because I want this to be as easy and direct as possible, I have settled to include instructions in the email for Firefox users to click on a hyperlink that takes them to the business page, rather than the review-writing page directly, for now.

In the meantime, does anyone know what's going on here and how to resolve this issue?

Thanks very much. Jake

Asked by jakescodes 1 month ago

Firefox functional issues on two Android devices regularly

For almost a year now I've been experiencing constant locking up of certain functions on Firefox for Android at the start of a browsing session. Sometimes this also happe… (read more)

For almost a year now I've been experiencing constant locking up of certain functions on Firefox for Android at the start of a browsing session. Sometimes this also happens mid-session with certain websites (mostly noticed with 9gag and Reddit).

The failure takes the following form:

  • The current page usually fails to load. Or, it appears to load but is not scrollable. Simple pages may be fully scrollable but links or buttons will not work.
  • Tab cannot be changed either through the swipe gesture or the selection menu.
  • Settings menu can be opened and settings can be changed - this includes extensions management as well.
  • If the current tab is closed in the tab selection menu the purple selection box will disappear along with the tab and no new tab can be selected.
  • After 2-3 minutes all of the tab-related actions will suddenly update at once.

Over the past few months I have discovered two ways to work around this incredibly frustrating persistent issue.

  • Open Extensions, disable or enable an extension, then exit the extension management
  • Open About:Memory and trigger a GC cleanup
  • Minimizing and reopening the app has no effect
  • Shutting down and launching the app has no effect
  • Restarting the device and launching the app has no effect
  • Performing a memory cleanup in Android settings has no effect.

Leaving the device alone for 15-30 minutes seems to make it eligible to re-trigger. This problem is intermittent (not occurring every time) but consistent in its symptoms.

I experience this issue at least once a day on two devices, but much more commonly on my Samsung A9 tablet with 8GB of memory compared to an Android smartphone with 4GB of memory. I suspect this may have something to do with site memory being held onto or being kept active which is blocking navigation until it gets cleaned up or is refreshed, but I have no idea.

Asked by Jivix 1 month ago

Videos are unable to play on my pixel 8

Videos on websites such as Amazon won't play since I installed Firefox on my new pixel 8. Sometimes they'll play 1 second and then instantly pause but they never continuo… (read more)

Videos on websites such as Amazon won't play since I installed Firefox on my new pixel 8. Sometimes they'll play 1 second and then instantly pause but they never continuously play.

I have tried: disabling all app extensions, clearing data and cache, enabled auto play, restarted phone, switched between WiFi and 5G data, enhanced tracking on default. I have no VPN or security apps. I have a private DNS which doesn't change the situation when off.

All my settings and extensions are the same as on my galaxy S7 edge which has no problems playing videos.

Example of random video that won't play for me: https://www.amazon.it/JETech-Custodia-Supporto-Protettiva-Svegliati/dp/B0CL4B6K7H/257-3217263-7784609?psc=1#cr-media-gallery-popover_1735331115032

Asked by Xaelia 1 month ago

yubikey passkey auto fails on samsung devices

Here is a "story": 1. I want to sign in into github using a passkey stored on my yubikey 2. I plug in my yubikey 5C into my phone (samsung z flip 6) 3. I open github.com … (read more)

Here is a "story": 1. I want to sign in into github using a passkey stored on my yubikey 2. I plug in my yubikey 5C into my phone (samsung z flip 6) 3. I open github.com in firefox 4. I press "sign in with a passkey" 5. Firefox opens some samsung chooser, I choose "other devices > show qr code" 6. login fails and firefox opens Google's prompt to enter pin for the yubikey (but the login already failed, so it does not matter)

My roommate experiences the same bug with his yubikey and his samsung S24.

Doing the same in chrome works. Instead of opening samsung thing it opens Google thing directly where I can choose "use a different device" and it works after that (no login fail).

Is this a known issue? Can I do something to fix it or at least debug it?

(images are, in order, "prompt when using 'sign in with a passkey' in firefox", "login fails as soon as I tap 'show QR code'", and "prompt when using 'sign in with a passkey' in chrome)

Asked by waffle 1 month ago

Last reply by waffle 1 month ago

Amazon Fire blocks access to firefox

Amazon Fire blocks access to Firefox from silk browser, google search and is not in their app store. There are other app with same problem. Is this legal ? Is there … (read more)

Amazon Fire blocks access to Firefox from silk browser, google search and is not in their app store. There are other app with same problem. Is this legal ? Is there a work around?

Asked by knollgag 1 month ago

Last reply by James 1 month ago