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Youtube not working on the IOS app of Firefox

Hi, I downloaded the Firefox app for IOS devices recently, and I was using it do browse on YouTube. It was working for a week, until one day, when I enter YouTube in the… (read more)

Hi,

I downloaded the Firefox app for IOS devices recently, and I was using it do browse on YouTube. It was working for a week, until one day, when I enter YouTube in the url, it leads me to a page that says:

"Sorry, you can't access YouTube for Mobile Web with your account"

I was confused because it was working fine for me a few weeks ago. YouTube also works for me on the Mac version of Firefox. Could you please help me troubleshoot this issue?

Thanks

Asked by webmaker392 1 hour ago

PayPal doesn't show

PayPal popup is a blank page. There seems to be only a global setting for popups. Who EVER wants to turn on ALL popups? Nobody. Where are per-site permissions? How can … (read more)

PayPal popup is a blank page. There seems to be only a global setting for popups. Who EVER wants to turn on ALL popups? Nobody.

Where are per-site permissions?

How can I use Paypal on this browser?

Asked by jrichview 1 hour ago

Unable to print any documents

I have a iPhone and iPad and neither one has a print button. There is no mention of a printer in settings either. There is no way of printing anything, but when i had go… (read more)

I have a iPhone and iPad and neither one has a print button. There is no mention of a printer in settings either. There is no way of printing anything, but when i had google in my devices, i could print anything. This is a major problem. If this is not fix soon, i will have to go back to google, as bad as it is. Also, in settings, I have the items per line set to 4 and i only get one long line and they are large icons, so i can not display every many of the, would be nice if we could select large, medium and small. This way i might be able to display all of my bookmarks. Oh, fyi, my two devices are synced. I am running Firefox 128.2(43742) and iOS 17.5.1. Hope you will fix my bugs because it is a good product otherwise.

Asked by Geoffrey Gens 1 day ago

2factor authentication

I have incorrectly set up two factor authentication for my Firefox account and I’m about to run out of recovery codes. I can’t disable the two factor authentication becau… (read more)

I have incorrectly set up two factor authentication for my Firefox account and I’m about to run out of recovery codes. I can’t disable the two factor authentication because I can’t get the authentication code to get my account to show me the change and add buttons for two factor authentication. Do I need to export my passwords and ditch this account?

Asked by R MC 2 days ago

Last reply by R MC 2 days ago

Shared accounts by mistake

By Mistake I am connected to somebody else’s account. I can see their passwords and vice versa. I don’t want to delete either account but it’s causing havoc on my end. I … (read more)

By Mistake I am connected to somebody else’s account. I can see their passwords and vice versa. I don’t want to delete either account but it’s causing havoc on my end. I cannot get my PC to work or iPhone to work

Asked by Will Wright 2 days ago

Untrusted app accessing Amazon

I am getting the following message when attempting to log into Amazon. An untrusted app is trying to access your Amazon account. Continuing will give access to all of y… (read more)

I am getting the following message when attempting to log into Amazon.

An untrusted app is trying to access your Amazon account. Continuing will give access to all of your Amazon account data. To protect your information and privacy, we recommend you do not continue using this untrusted app to access your Amazon account.

Asked by 29p6nxtmrj 2 days ago

Lost all synced tabs on iPad after Firefox update

Previous update to current Firefox update v128.2, all the synced tabs on the iPad have disappeared. Was this a known bug? Can Mozilla support help to retrieve from back… (read more)

Previous update to current Firefox update v128.2, all the synced tabs on the iPad have disappeared.

Was this a known bug?

Can Mozilla support help to retrieve from backend servers and restore if possible?

Asked by amakda 4 days ago

Last reply by amakda 4 days ago

unable to print downloaded pdf on firefox

I can log into a bank or credit account with my iPhone and download a statement as a PDF, but once the PDF is displayed, there is no print option. There is a print optio… (read more)

I can log into a bank or credit account with my iPhone and download a statement as a PDF, but once the PDF is displayed, there is no print option. There is a print option for the page that LINKED to the PDF, but not for the PDF itself, which is what I wanted to print in the first place. I used to be able to do this, but had no need to do it for an unknown amount of time, and with the latest updates, the ability is gone, but I'm not sure which update, this or a prior one, caused this to happen.

The menu at the lower right does have a Share option (which has no obvious connection to printing), and the submenu for that has a Print option, which does nothing, neither printing nor bringing up the page selection and print option menu to which I was accustomed. Further down is the Print with HP Smart option, which does confirm connection to my HP printer (the same one that used to work), but says in the body of the page that there is no file to print.

I am using an iPhone 14 Plus with the latest iOS and Firefox updates. Is there another app that I must download? Perhaps an Adobe (or generic) PDF reader app, such as the one that Firefox on the PC opens? Or perhaps an HP app needs an update? I am not aware of any, nor is there any "missing app" message to alert me. I have searched and found the Adobe PDF reader and the HP Print and Scan app and downloaded them, but they are no help. Incidentally, when downloaded by Firefox on iPhone the statement PDF is, according to both of those apps, unable to be loaded due to errors, but on the PC it downloads and prints just fine (the same statement PDF, same account, same month), and on the iPhone it displays just fine also.

Someone please help me. I am currently using my phone only to alert me to the need to print each statement, and using my PC to log into each site, download the PDF, and print it. However, this is not always possible or feasible.

[edited email and phone# from public community forum]

Asked by Allan and Gayle Richardson 4 days ago