Showing questions for topic:

How do I restore my page layout?

My cat stepped on my keyboard and now my top bar with my tabs is only accessible when I mouse up to the top, and my taskbar is hidden entirely and can only be seen if I d… (read more)

My cat stepped on my keyboard and now my top bar with my tabs is only accessible when I mouse up to the top, and my taskbar is hidden entirely and can only be seen if I downsize my firefox window. What button combination do I need to press to restore my browser to its previous visibility?

Open 1

Question Regarding Permission to Distribute a Repackaged Firefox Build

Hello everyone, I would like to ask for clarification regarding the distribution of Firefox through third-party packaging methods. As I understand it, Mozilla's trademark… (read more)

Hello everyone,

I would like to ask for clarification regarding the distribution of Firefox through third-party packaging methods.

As I understand it, Mozilla's trademarks and branding are protected, and in some cases official permission may be required to distribute Firefox under the Firefox name and branding.

Within the Ubuntu Touch community, there is a method called "Crackle" that can repackage existing applications and make them available as installable "Clickable" packages on the platform. One of the applications that has been repackaged in this way is Firefox.

However, this Firefox package is currently not available in the Ubuntu Touch software store because there is concern that distributing it may require explicit permission from Mozilla.

My question is therefore:

Does a project or community need Mozilla's permission to distribute a repackaged version of Firefox through a software store? If so, what would be the correct process for obtaining such permission? Alternatively, if the software is merely being repackaged to provide an installation method on another platform, without modifying Firefox itself, is additional permission still required?

We would appreciate any clarification regarding Mozilla's policies on redistribution, repackaging, and trademark usage in this context.

Thank you for your time and assistance.

Open 9 3

number of users downloading "Firefox Setup 115.31.0esr.exe"

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported… (read more)

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

Open 4 258

Firefox is broken

What have you done to Firefox ,so many issues it makes me sad that the best browser in the world has been wrecked. After 2+ decades of using this app I am not sure if I c… (read more)

What have you done to Firefox ,so many issues it makes me sad that the best browser in the world has been wrecked. After 2+ decades of using this app I am not sure if I can keep using this blotted app any more. This is not a swiss army knife stop making it "MORE" and just work on making it a great browser. I'm so sad :( for what you have done to it. Uses way too much of the computers resources I might as well be mining for bitcoin with the amount of resources it is using. I know you all will not change anything and that makes me sad.

Open 2

WHY IS THERE NO FACILITY TO ATTACH A SCREENSHOT ????

WHY IS THERE NO FACILITY TO ATTACH A SCREENSHOT ???? As a FF user, I need to show exactly where & how I've encountered a failure in FF, or if the failure has been cau… (read more)

WHY IS THERE NO FACILITY TO ATTACH A SCREENSHOT ???? As a FF user, I need to show exactly where & how I've encountered a failure in FF, or if the failure has been caused by the website I'm seeking to access!

Open 1 9

Cannot Import Bookmarks In Chromebook

I checked and borh of my Lenovo Chromebooks are running the 2026 version. Neither one will allow me to import bookkmarks . Is there a version I need other than the prov… (read more)

I checked and borh of my Lenovo Chromebooks are running the 2026 version. Neither one will allow me to import bookkmarks . Is there a version I need other than the provided by Google?

Open 3 46

I was not unable to verify the fingerprint

I ran the commands listed in the instructions for installing Mozilla VPN with Linux and I got the following error after running the following command: pub/{getline; gsub… (read more)

I ran the commands listed in the instructions for installing Mozilla VPN with Linux and I got the following error after running the following command:


pub/{getline; gsub(/^ +| +$/,""); if($0 == "35BAA0B33E9EB396F59CA838C0BA5CE6DC6315A3") print "\nThe key fingerprint matches ("$0").\n"; else print "\nVerification failed: the fingerprint ("$0") does not match the expected one.\n"}'

I need to know what I need to do in order to continue on with the istallation

Open 2 18