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The browser crashes frequently

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface. report i… (read more)

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface.

report id: bp-61a7e2c3-3ce8-4856-9941-587d20211122 bp-e7ef6793-584d-448b-ac6d-1c0a90211122 bp-4a81c954-4ee7-4726-b8cd-7105b0211122

Asked by David 1 week ago

Last reply by David 1 day ago

Credit card autofill

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofi… (read more)

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. How do I get the autofill to start working again?

Asked by dougumbarger 1 day ago

Last reply by dougumbarger 1 day ago

Closing Firefox account associated with deactivated email

Hi there, I have a Firefox account which was registered using an email associated with a company I no longer work for. Since I have left the company, that email is inacti… (read more)

Hi there,

I have a Firefox account which was registered using an email associated with a company I no longer work for. Since I have left the company, that email is inactive and I can no longer access it. This means that when I attempt to log into Firefox with that account, I cannot enter the verification / 2FA code because I cannot access the email.

Is there anyway I can close that Firefox account anyway? I do have the Firefox recovery key for that account though. I just wish for all the data associated with said account to be deleted.

Thanks

Asked by croslandjozef 1 day ago

Firefox claims my account was disconnected. That was not done by me. Comcast lost my accounts at the beginning of the 2021.

Firefox claims my account (*****@comcast.net) was disconnected. This was not done by me. At the beginning of 2021, Comcast lost my email accounts, and I have not been a… (read more)

Firefox claims my account (*****@comcast.net) was disconnected. This was not done by me. At the beginning of 2021, Comcast lost my email accounts, and I have not been able to retrieve them. I called Comcast, and they found 3,000 of my emails, but I am still not able to retrieve them. Comcast says my email accounts have not been disconnected.

Asked by gailfernk 1 day ago

Enabling facebook microphone permissions

Okay so I am trying to use facebook messenger's "audio clip" function, but it says it does not have permissions to do so. I verified that my microphone(on my computers en… (read more)

Okay so I am trying to use facebook messenger's "audio clip" function, but it says it does not have permissions to do so. I verified that my microphone(on my computers end) is enabled and able to be accessed, but when I go to firefox settings there is no option to allow or block facebook from having access. The Tab is just empty entirely with no option to "add a website" or remove one. I attached a screenshot of the error Im getting and the settings page. I reviewed the page "https://support.mozilla.org/en-US/kb/how-manage-your-camera-and-microphone-permissions" and it shows that the website should be listed and I should be able to choose "allow or block" but the website is clearly not listed. Additionally that page references a button that does not seem to exist in my browser which was referenced as "the permissions icon". That icon is not anywhere on my browser or in the settings.

I attached 3 images that hopefully breakdown what I am trying to describe as its difficult to explain without directly referencing the images.

Asked by camelwrangler 5 days ago

Last reply by camelwrangler 1 day ago

Printing

After getting new FoxFire and when printing from email I get full page printed. When printing from the web through Fox my printed sheet is only 1/4 a page and is located … (read more)

After getting new FoxFire and when printing from email I get full page printed. When printing from the web through Fox my printed sheet is only 1/4 a page and is located on the upper left hand corner of the sheet of paper.

Asked by sjnjd 1 day ago

Firefox blocked my business website.

This morning Firefox decided to block my website! I have spent hours now attempting everything the tutorials have laid out to fix this but I'm still getting error 403 msg… (read more)

This morning Firefox decided to block my website! I have spent hours now attempting everything the tutorials have laid out to fix this but I'm still getting error 403 msg. Have repeatedly cleared history and am almost in tears. Spent many days to have this website perfected for my business and now I can't even access it on Firefox - which was up until today the only browser I use on my pc, ipad or phone for years now. Please help! Sincerely, Almost In Tears Here aka Stefanie H.

Asked by Stefi 1 day ago

Last reply by Stefi 1 day ago

firefox crashed at the end of every download

Firefox always crashes when I download a file. After that, when I reinstalled firefox again, the situation did not go away, but it was fixed only after restarting the com… (read more)

Firefox always crashes when I download a file. After that, when I reinstalled firefox again, the situation did not go away, but it was fixed only after restarting the computer.

I wonder if this was due to hardware or software error? I recently renewed some computer parts.

Crash report: https://crash-stats.mozilla.org/report/index/b48749b1-d5f4-40fa-8ccb-34c9a0211128#tab-details

Any help would be greatly appreciated. Thanks!

Asked by NemesisR4 2 days ago

Last reply by NemesisR4 1 day ago

Lost All Quick Access Bookmarks and later all Bookmarks except 5!!!!

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most re… (read more)

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most recent saved Bookmark file and I lost around 64,050 bookmarks!!! Now, the latest saved Bookmark file lists 5 items. This is a ridiculous and a very serious issue!!!

What is going on? I spend a lot of time getting important Bookmarks for research, and etc. How can I get all of my Bookmarks back? Apparently, I cannot get them all back. See attached file.

Asked by Wayne Carpenter 6 days ago

Last reply by Wayne Carpenter 2 days ago

Maximized title bar "crosses into" HDMI monitor space

94.0.2 (64-bit) Win10 Hi folks! Is this a bug? Image1 with Firefox. Image2 with Edge. Do you see how the (white) title bar crosses into screen2 when it's maximized on … (read more)

94.0.2 (64-bit) Win10

Hi folks! Is this a bug?

Image1 with Firefox. Image2 with Edge.

Do you see how the (white) title bar crosses into screen2 when it's maximized on screen1 ? Firefox is the only software that does this.

Gracias por la help.

Asked by pajaritos 2 days ago

List of Cookie exceptions keeps getting deleted, despite "Allow" for each

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get del… (read more)

The List of Cookie exceptions under Security Setting, the ones I want to retain, keeps getting deleted. I select ALLOW for each one. What is causing the list to get deleted?

Asked by kjsles444 6 days ago

Last reply by kjsles444 2 days ago

Firefox Mozilla must show only related subdomain saved users

Hi, I have three subdomains and I saved more than one user for these domains. when I try to login , mozilla show me all saved users for all sub domains . But ı try to log… (read more)

Hi, I have three subdomains and I saved more than one user for these domains. when I try to login , mozilla show me all saved users for all sub domains . But ı try to login for only sub1.maindomain.com I dont need to see all list for sub1 sub2 and sub3. How can disable this option and see only saved users for related one sub domain Examp: sub1.maindomain.com sub2.maindomain.com sub3.maindomain.com

Asked by akpinar.work 2 days ago

Multi-account Containers synced in wrong direction

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from wh… (read more)

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from what should have been the source (the existing device), overwriting it with the default settings of a first-time installation. I was quite surprised.

This leads me to a couple of questions.

1. Is there a sync version history or any way of rolling back a sync? 2. Is there a way to explicitly choose the sync direction?

Quite honestly it is very confusing that there is no reference whatsoever to which way an initial sync will go. I was hesitant to risk this, decided to trust it knew what to do (even though it didn't give me any indication that it did) and lost my gamble.

Firefox knows the device names, so can I suggest some basic reassuring UX be inserted into this process with something like "Initiate sync from X-DEVICE-FIREFOX to Y-DEVICE-FIREFOX?". A bit of clarity would be helpful here, as well as a way to roll back a syncing mistake instead of just having to gamble possibly losing hard-won customization with no going back.

Or have I completely stumbled past some obvious place where everything I'm requesting exists and is accessible already?

Thanks for any help anyone can provide.

Asked by DBT 2 days ago

windows minimizing

hello, I am using a surface pro 8 with windows 11. this happening only in Mozilla , every time I click the search bar to enter a site the window pops up the keyboard and … (read more)

hello, I am using a surface pro 8 with windows 11. this happening only in Mozilla , every time I click the search bar to enter a site the window pops up the keyboard and the window is minimizing and later when I hit the enter its maxximizing again. how can I disable this function. thnx in advance

Asked by talzano1984 2 days ago

PDF access

I cannot find any way to report problems, this seems to be the only way. When I try to open any PDF file, I have to Browse to find my pdf viewer (Flexipdf 2022). I do th… (read more)

I cannot find any way to report problems, this seems to be the only way. When I try to open any PDF file, I have to Browse to find my pdf viewer (Flexipdf 2022). I do that and also check your "Do this automatically" option. Every time I try to open a pdf after that I still have to go through all the same Browse steps. I also set up Flexipdf 2022 in the Applications section of General Settings (Portable Document Format (PDF) (application/pdf)) and it is just deleted or never saved. The next time I look or try to use it, it’s gone. This is obviously a bug in your system, please correct. Thank You.

Asked by DLD 2 weeks ago

Last reply by DLD 2 days ago

Deleting cookies

I am looking for a way to simply delete 100's of cookies, but not all, with out using the very limited "Manage cookies and site data" window. It takes forever to delete… (read more)

I am looking for a way to simply delete 100's of cookies, but not all, with out using the very limited "Manage cookies and site data" window. It takes forever to delete 5 or 6 at a time. What is the replacement for when you could type "." and this window expanded to full page and the selection process was so simple?

Asked by Leader 2 days ago

Can I have two Firefox windows open when I start firefox with all the tabs I want pre-loaded?

Hi all I would like some help if possible please. When I start Windows 10 on my laptop and I open Firefox I open two separate windows (personal and professional) and the… (read more)

Hi all

I would like some help if possible please. When I start Windows 10 on my laptop and I open Firefox I open two separate windows (personal and professional) and then I open a pre detirmined set of tabs in each window to start my day.

Is there a way I can press open Firefox and I can have 2 windows open with all my pre set tabs?

Is this possible? If not, how close can I come to this?

Thanks,

Asked by Matt 1 week ago

Last reply by Matt 3 days ago

How to auto-expand the "Show all bookmarks folders" list when adding a bookmark?

When adding a new bookmark, there is a Location field and then a drop-down arrow that lets you expand the entire folder list. What userChrome tweak can I use to permanen… (read more)

When adding a new bookmark, there is a Location field and then a drop-down arrow that lets you expand the entire folder list. What userChrome tweak can I use to permanently get the full list of folders to appear so that I don't have to select that icon every time? Thanks!

Asked by Trainwreck 3 days ago

two-step authentication

Hi I'm a student and tedsmith1378@gmail.com account holder. I decided to install Windows 11 a few minutes ago and synced my Firefox account, but unfortunately I forgot th… (read more)

Hi I'm a student and tedsmith1378@gmail.com account holder. I decided to install Windows 11 a few minutes ago and synced my Firefox account, but unfortunately I forgot that I had to remove the recovery code before installing Windows. On the other hand, because I recently changed my phone, I do not have access to my previous phone. But I am a student and I desperately need my usernames and account passwords as well as my bookmarks for my research and lessons. In the attachment, I will send you a screenshot of my browser a few days before changing Windows I am desperately asking for your help. I can answer any question you have about your account.

Asked by ted.smith1378 3 days ago

Where have my passwords gone?

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser… (read more)

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser the list is empty. Sync is working and it claims to have synced but the passwords are just not there.

Asked by JonBonJimBob 5 days ago

Last reply by JonBonJimBob 4 days ago