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  • Locked

ROBLOX's webpage doesn't load after the new update (unless in incognito)

The issue is very simple. When loading into the roblox website, the page becomes almost completely empty aside from the buttons at the top like Charts, Marketplace and th… (read more)

The issue is very simple. When loading into the roblox website, the page becomes almost completely empty aside from the buttons at the top like Charts, Marketplace and the roblox icon at the top left. All of which do nothing when pressed.

The weird thing is that it works completely fine on an incognito tab..? Now I noticed something similar happening with other roblox's websites, where some parts of the site would break in very similar ways, but I thought nothing of it cause it didn't affect me too much. But after the new update, it extends to everything, not just one sub-page of roblox, the entire website is like this.

I removed my extensions and restarted my browser to see if that would fix anything but it didn't help.

Asked by No0bm 3 months ago

Last reply by Jackson Jacksonjack 10 hours ago

Youtube does not work

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help u… (read more)

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help us build a feed of videos you'll love."

But it will not respond when I attempt to search anything.

Asked by Barry Soetoro 2 days ago

Last reply by glance-hull-aloha 1 day ago

Page not loading properly in Firefox Desktop

Hi, I’m facing an issue where some websites do not load properly even after clearing the cache and cookies. Sometimes images don’t show or pages freeze. Is there a method… (read more)

Hi, I’m facing an issue where some websites do not load properly even after clearing the cache and cookies. Sometimes images don’t show or pages freeze. Is there a method to force fresh loading or bypass the cache?

Thank you.

Asked by Emma Taylor 2 days ago

Black Screen

I can log into a random website and it goes right in then turns black and i can't see anything, i shut it down .... bring it back up and it does it again, any ideal what … (read more)

I can log into a random website and it goes right in then turns black and i can't see anything, i shut it down .... bring it back up and it does it again, any ideal what is happening ?

Asked by duane owen 2 days ago

How to stop daily pop up when I log out of yahoo mail and go to yahoo hompage or chrome

Log onto Firefox. Go to Yahoo mail, log off this and yahoo homepage shows daily pop up which is some sort of counter ("Don't ghost us" day 1,2,3, on on Google says this i… (read more)

Log onto Firefox. Go to Yahoo mail, log off this and yahoo homepage shows daily pop up which is some sort of counter ("Don't ghost us" day 1,2,3, on on Google says this is a browser issue, Redirect to Chrome same thing. Have adblock on. All settings on all 3 browers do not stop it

Asked by songsungblue 3 days ago

regarding youtube is not working coractly

when i m opening youtube it shows my subscribed channel and content but every where it shows please sign in or show me sign in look at the screen shot i have posted at r… (read more)

when i m opening youtube it shows my subscribed channel and content but every where it shows please sign in or show me sign in look at the screen shot i have posted at right there is showing my profile pitcher and at right it show's me to sign in

Asked by hemantdabra6 6 days ago

  • Archived

Firefox intermittently disables keyboard while scrolling, requires reboot

When browsing with Firefox, scrolling with the up/down arrow keys intermittently causes the keyboard to be disabled. Trackpad and touchscreen still function, but keyboar… (read more)

When browsing with Firefox, scrolling with the up/down arrow keys intermittently causes the keyboard to be disabled. Trackpad and touchscreen still function, but keyboard becomes completely disabled, requiring a reboot.

I've had this problem for over a year and through several versions. It also happens when running in safe mode, so that should eliminate any plugins.

This ONLY happens while browsing with Firefox browser. I cannot deliberately reproduce this, but it happens frequently - up to several times a day. It seems to be tied to scrolling with the down and up keys. This only happens in Firefox, not in any other apps or browsers.

Can anyone help me isolate the problem and find a fix? I am a retired programmer, so I should be able to get to the bottom of this with some help. I suspect that my env may be so unique that nobody can

Environment: FIREFOX 125.0.2 64 bit through 138.0.1

Windows 11 Edition Windows 11 Pro Version 23H2 Installed on ‎2/‎13/‎2024 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0

Keyboard drivers: HID Keyboard Device

  ETD.sys            15.56.2.26           ELAN Microelectronics Corp. 
  kbdclass.sys    10.0.22621.1 (Winbuild.160101.0800)       Microsoft
  kbdhid.sys        10.0.22621.1 (Winbuild.160101.0800)       Microsoft

Standard PS/2 Keyboard

  ETD.sys            15.56.2.26           ELAN Microelectronics Corp. 
  i8042prt.sys    10.0.22621.1 (Winbuild.160101.0800)       Microsoft
  kbdclass.sys    10.0.22621.1 (Winbuild.160101.0800)       Microsoft


HP Envy laptop model 17t-cw000 Processor 13th Gen Intel(R) Core(TM) i7-13700H 2.40 GHz Installed RAM 32.0 GB (31.7 GB usable) Product ID 00355-61386-37102-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Asked by cliffb1 6 months ago

Last reply by Kris Miller (Re) 1 week ago

Why browser caching sometimes shows old results for dynamic tools?

I recently noticed a scenario where a web tool loads updated data (via JavaScript and backend API), but the browser (and proxy cache) still serves outdated content when v… (read more)

I recently noticed a scenario where a web tool loads updated data (via JavaScript and backend API), but the browser (and proxy cache) still serves outdated content when viewed on a different device. Clearing the browser cache fixes it, but that’s not a scalable solution for users.

I’m curious: does Firefox’s caching behavior differ for pages that use heavy client-side updates (e.g., incremental score calculators) compared to standard static pages? Should we be explicitly sending cache-control headers like no-store or must-revalidate to prevent stale data?

Any documented guidance on how Firefox handles cache revalidation for dynamic web-apps would be helpful.

Thanks in advance for any pointers.

Asked by William Thomas 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Issue with zstd compression decompression in Firefox

Hello Mozilla Support Team, I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress conte… (read more)

Hello Mozilla Support Team,

I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress content that is compressed using the zstd (Zstandard) algorithm.

Previously, I could view web pages or resources compressed with zstd without issue, but now they fail to display correctly (or give errors). I have tested this on multiple websites and different systems, which suggests the change is not specific to one site or machine.

Could you please clarify the following:

Has support for zstd‐compressed content been removed or disabled in the recent Firefox version?

If so, are there plans to restore this support in a future release?

Is there a workaround or configuration setting that allows enabling zstd decompression in the meantime?

Thank you for your attention to this matter. I appreciate your help in ensuring this functionality is restored or clarified.

Best regards, Oleh Boiko Windiws 10, FF 144.0.2

Asked by kinoteatr.ua 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago