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Etsy tab (website, not pop-up ad) automatically opens when FF starts up. How to stop this?

A tab for the Etsy website automatically appears every time FF starts up. How to stop this? Just began after using the site a couple of times, but I did not indicate or… (read more)

A tab for the Etsy website automatically appears every time FF starts up. How to stop this?

Just began after using the site a couple of times, but I did not indicate or click a setting on the Etsy site to ask for this.

All solution suggestions seem to be for pop-up ads, and don't work to block a website. Is there a way to block this?

Asked by hurleylilly 3 days ago

Last reply by zeroknight 3 days ago

After update I can't use my saved passwords

After an update yesterday, I found out the password manager integrated in Firefox was completely empty. I tried to rename logins.json.corrupt into logins.json, I tried de… (read more)

After an update yesterday, I found out the password manager integrated in Firefox was completely empty. I tried to rename logins.json.corrupt into logins.json, I tried deactivating all the plugins and I also tried copying the file into a new Firefox profile but it got corrupted right away again. If I put in an old logins.json it works but unfortunately it's a saved file from about 3 years ago.... Any idea about how I could get my passwords back? How to "uncorrupt" the logins.json?

Thank you in advance.

Asked by Tarva 2 weeks ago

Last reply by Tarva 3 days ago

Update 123.0 deleted all my data from logins.json. backups are corrupted

Update 123.0 deleted all my firefox data from logins.json. backup files are corrupted or have no data. No support article suggestions have worked. The .json files indicat… (read more)

Update 123.0 deleted all my firefox data from logins.json. backup files are corrupted or have no data. No support article suggestions have worked. The .json files indicate that there is data, but appears blank in notepad, and wont load in json reader in firefox

I do not use SVG

Asked by conch seller 3 days ago

Intermittent Master Password Recognition Issue with External Keyboard on Firefox for Ubuntu

Hello, I've encountered a recurring issue with Firefox on Ubuntu where my master password is sporadically not recognized when typed using my external wireless keyboard. … (read more)

Hello,

I've encountered a recurring issue with Firefox on Ubuntu where my master password is sporadically not recognized when typed using my external wireless keyboard. This problem does not occur consistently but is particularly frustrating when it does, as it forces me to switch to my laptop's keyboard for input. I'm certain the password is entered correctly; after multiple careful attempts (3-5 times), the issue persists, leading to unnecessary stress and inconvenience.

    • Environment:**

- **Operating System:** Latest version of Ubuntu - **Hardware:** Dell Latitude laptop with a Contour external wireless keyboard, connected through a Dell docking station. This setup is shared with another laptop (HP) via the docking station.

    • Observations:**

- The issue seems to occur sporadically and is not reproducible on demand, adding to the frustration. - It has happened notably on the first login attempt after the computer's first boot of the day. - On one occasion, the problem led me to change my master password under the mistaken belief it had been compromised.

    • Impact:**

This intermittent recognition issue disrupts my workflow and significantly affects my user experience with Firefox. The necessity to switch input methods and the initial misinterpretation of the problem as a security concern are particularly concerning.

I hope this detailed feedback assists in identifying and resolving the issue. Thank you for your attention to this matter Firefox.

Sincerely, Daniel

Asked by Daniel 1 week ago

Last reply by cor-el 4 days ago

Not showing Disquis Comments and Blogs when visiting virtueonline.org

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out … (read more)

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.

Asked by Roy Quick 1 month ago

Last reply by cor-el 4 days ago

Account Recovery Key

So, i transferred to my new PC I had a recovery key, and about a lifetime worth of passwords on my account. I exactly followed these steps: Reset your password with your… (read more)

So, i transferred to my new PC I had a recovery key, and about a lifetime worth of passwords on my account. I exactly followed these steps:

Reset your password with your account recovery key

If you forgot your password and need to reset it, follow these steps.

   Click the Forgot your password? link on the sign-in page.
   Check your email and click the password reset link in it.
   Enter your account recovery key.
   Create a new password.
   Create a new account recovery key. 

Now, my recovery key became my new password and my account is blank. Great. Have a good time!

Asked by schreply 4 days ago

Comments do not load

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading b… (read more)

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading because of site tracking or other security issues. Is this the cause?

Asked by dclark 6 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Disqus Comments doesn't load if Browser Privacy set to Strict

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't. After years of it working out of the get-go while using Strict mode up till rec… (read more)

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Asked by ianjay.tt 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

New FireFox Account: How to Set FireFox as the Default Browser (Windows Desktop) & How to Stop Bookmark Tab Name Changes

I just installed FireFox but keep getting Chrome browser. How do I set FireFox as my default browser? My bookmark tab icons keep changing - how to change them back per… (read more)

I just installed FireFox but keep getting Chrome browser. How do I set FireFox as my default browser? My bookmark tab icons keep changing - how to change them back permanently ?

Asked by jljcom1 5 days ago

All logins fail to load from logins.json, with error NS_ERROR_FAILURE

Hi, My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:… (read more)

Hi,

My saved passwords are not showing up. I followed the advice on this post, by setting signon.debug and doing about:logins. Here are the errors shown in the console:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 502 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12

   ->
   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:221
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1465
   AsyncFunctionNext self-hosted:852

Then that last mesage is repeated another 501 times.

Any idea what is wrong. I have only one profile the default one. Firefox is up to date at 122.0.1 on iMac 12.7.3

Thank you David

Asked by dch888 5 days ago

Last reply by cor-el 5 days ago

Firefox Synch uses my Android-Gmail adress without authorisation

Hello, I use firefox synch (on 2 notebooks, 1 mobile device) with an outlook email adress, yet when I for example go on youtube my android gmail adress ist automatically… (read more)

Hello,

I use firefox synch (on 2 notebooks, 1 mobile device) with an outlook email adress, yet when I for example go on youtube my android gmail adress ist automatically filled in. Which is quite strange because it is neither stored in the firefox password manager nor did I give authorization to do so. I am using the lates version of Firefox (v.122.0.1).

Does anyone know why this happens?

Thx in advance, Timo

Asked by Timo 5 days ago

Last reply by cor-el 5 days ago

Containers, setting preferences

Currently, there appears to be only one option to tell Firefox to open a given site in a specific container; that is, from the URL bar, to the right. Would it make sense… (read more)

Currently, there appears to be only one option to tell Firefox to open a given site in a specific container; that is, from the URL bar, to the right.

Would it make sense to have this configuration option presented in "edit bookmark" and/or in a right-click pulldown menu "Always open in this container"?

Asked by forrie1 6 days ago

How do I get out of incognito mode on Firefox android?

I have no idea how I got into incognito mode and I have not found a solution on getting back out. My main problem is that I am locked into an incognito mode keyboard whic… (read more)

I have no idea how I got into incognito mode and I have not found a solution on getting back out. My main problem is that I am locked into an incognito mode keyboard which I find close to unreadable.

Asked by jlafferty 1 week ago

Last reply by TyDraniu 1 week ago

Blocked

When I try to access https://smh.com.au I get the following response: Blocked You have been blocked from viewing this page. Please check your browser settings and t… (read more)

When I try to access https://smh.com.au I get the following response:

Blocked You have been blocked from viewing this page. Please check your browser settings and try again. If you believe this is a mistake, please contact customer support or visit our help centre. Error: e913161519201518

The site works with Microsoft Edge, which is not my usual browser. (That's Firefox). I have tried clearing history and it has no effect. Can anyone confirm that this is a Firefox message and what it means?

Asked by swindell 1 week ago

Last reply by cor-el 1 week ago

Auto login to closed page

I want GPO option in ADDS, which do not open closed pages where i login by user and password. For example udemy.com where i logged by user and password, close Mozila. Nex… (read more)

I want GPO option in ADDS, which do not open closed pages where i login by user and password. For example udemy.com where i logged by user and password, close Mozila. Next open mozila put udemy.com and it open last session as authenticated status (User and Pass). I do not want this.

Wait your suggestions.

Thank you.

What i performed by GPO. Password Manager -Disabled

Asked by kamilfx 1 week ago

Using mozilla monitor--more than one email address

Greetings, I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you… (read more)

Greetings,

I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you ID information, does mozilla monitor cover those different email addresses?

Asked by 7pnd4cbgvj 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago