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Can't open Firefox because a copy of Firefox is already open

I use a MacBook Pro running OS Monterey and I've gotten the dreaded "Firefox is already open" message. Firefox isn't my primary browser but I do have tabs and bookmarks s… (read more)

I use a MacBook Pro running OS Monterey and I've gotten the dreaded "Firefox is already open" message. Firefox isn't my primary browser but I do have tabs and bookmarks saved there. This has happened before, and last time I ended up following advice to delete my profile which wiped out my entire account (it was the only profile there, and I should have looked for an alternate solution because that clearly wasn't it).

I was very interested in switching from Chrome to Firefox permanently, but I'll be honest, I'm pretty frustrated that this keeps happening and putting my tabs/bookmarks/history/etc in jeopardy. If someone could provide a straightforward explanation as to how to fix this I would greatly appreciate it.

Btw, I already tried viewing FireFox in the activity monitor as I saw another site suggest and it wouldn't let me quit it (I saw it greyed out).

Asked by kmoyer424 30 minutes ago

"Your browser is managed by your organization", but I don't have an organization

When I go into the Settings tab, I see a message at the top of the page that says "Your browser is managed by your organization". This is a private laptop so there should… (read more)

When I go into the Settings tab, I see a message at the top of the page that says "Your browser is managed by your organization". This is a private laptop so there should not be any organization managing my browser.

I have searched for help articles to try and solve this problem myself. They all recommend editing a key in the Windows registry, specifically HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox . However, this registry folder does not exist in my laptop. Who is managing my browser? How can I stop them?

Asked by gabriel.hurley 37 minutes ago

Google Drive error message

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. … (read more)

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. I have tried clearing the cache and cookies, checked that javascript was enabled, and making sure cookies were allowed for the site. Nothing has helped.

Asked by heidi 8 hours ago

Last reply by heidi 1 hour ago

the trust certificates

good evening , this is a question to anyone who could kindly explain these trust certificates that are listed in my settings , are they valid trusting ? or are they probl… (read more)

good evening , this is a question to anyone who could kindly explain these trust certificates that are listed in my settings , are they valid trusting ? or are they problematic and creating a music library sync issue ,?

Asked by A 2 hours ago

Last reply by cor-el 2 hours ago

Receive error message first time I click to open Firefox

I'm running 64 bit Win 11 Pro Version 21H2 OS Build 22000.1219 and Firefox 107.0, and the first time I click to open Firefox, I receive message "Windows cannot access the… (read more)

I'm running 64 bit Win 11 Pro Version 21H2 OS Build 22000.1219 and Firefox 107.0, and the first time I click to open Firefox, I receive message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item". If I clear the error box and click again, Firefox comes up normally. This happens every time I bring up Firefox. It's not a show-stopper, but very annoying.

Thanks for your help Mike Harmon [email removed from public]

Asked by mharmon 7 hours ago

Last reply by cor-el 2 hours ago

Yahoo email not working correctly

I have been using Firefox for my Yahoo email for several years. Yesterday afternoon, it stopped working correctly. Only the most recent 10 or so emails are shown in each … (read more)

I have been using Firefox for my Yahoo email for several years. Yesterday afternoon, it stopped working correctly. Only the most recent 10 or so emails are shown in each folder and the rest are greyed out. It no longer allows me to select mail settings and I cannot send emails. My email was still fully functional using Chrome, so I'm not sure the problem involves any changes in the Yahoo site. Has anyone else experienced this, and if so, is there a fix?

Asked by parredward 4 hours ago

Pinned tabs

I am so fed up losing my pinned tabs. I want a Firefox facility where I can have permanently pinned(locked tabs) and normal pinned tabs. The permanent ones must not be ab… (read more)

I am so fed up losing my pinned tabs.

I want a Firefox facility where I can have permanently pinned(locked tabs) and normal pinned tabs.

The permanent ones must not be able to be removed without myself physically clicking and removing them individually and are persistent when opening new browser instances, cannot be cleaned/removed by other cleaner programs are not saved in History.

Permanently pinned tabs should show a mark on the tab like a red padlock.

I use One Tab, but that has it's down side in that it clears my Tabs from the browser in to one single tab and then it is difficult to manage them, there are others and they all have their failings.

Please provide this locked tab facility.

Asked by p.newbon 4 weeks ago

Last reply by cor-el 4 hours ago

Not familiar with new firefox...am lost

I just downloaded firefox and this is not like the older version,hard to navigate,it tells me to click firefox ball,upper left corner and click options options is not the… (read more)

I just downloaded firefox and this is not like the older version,hard to navigate,it tells me to click firefox ball,upper left corner and click options options is not there. I want to xfinity to open when I start firefox,I want to know where to go and how to do it

Asked by raycer271 11 hours ago

Last reply by Terry 4 hours ago

MOZILLA request for donation

Recently, I received a solicitation from MOZILLA to contribute with a donation. I willingly did so, since I use FIREFOX & THUNDERBIRD almost exclusively on 3 PCs dai… (read more)

Recently, I received a solicitation from MOZILLA to contribute with a donation. I willingly did so, since I use FIREFOX & THUNDERBIRD almost exclusively on 3 PCs daily.

 At the end of the donation screens, there is an option to contact MOZILLA either by Twitter, e-mail, or other options.  Since I do not subscribe to any of these modern social media outlets, I clicked on the E-mail option, expecting that I would get a refreshed screen so I could enter comments, etc.

Instead, when the screen refreshed, this is what I got: https://give.thunderbird.net , which ultimately led to nowhere.

 You accepted my donation gleefully, yet you continue to cloak your organization in unavailability to your subscribers.  This is not a vary fair & equitable situation.

Thank you. robert herold e-mail addresses: 17mkombi@gmail.com

                              rhh.jr5387@gmail.com

Asked by karl 11 hours ago

Wrong language used at "accounts.firefox.com/settings"

Hi! under accounts.firefox.com/settings the language displayed is Norwegian Nynorsk even though i have set Norwegian Bokmål as my prefered language in the Firefox browser… (read more)

Hi! under accounts.firefox.com/settings the language displayed is Norwegian Nynorsk even though i have set Norwegian Bokmål as my prefered language in the Firefox browser settings. I couldn't find a separate language setting on the accounts.firefox.com/settings page so im guessing this a bug/oversight/mixup when the browser attempts to look up the preferred language set in the browser?

I've attached 2 pictures showing my Firefox prefered language setting and my accounts.firefox.com/settings page.

Norwegian has two official written standards Bokmål and Nynorsk.

https://en.wikipedia.org/wiki/Nynorsk https://en.wikipedia.org/wiki/Bokm%C3%A5l

Asked by ludde.gutt 19 hours ago

Last reply by ludde.gutt 19 hours ago

  • Solved

Scroll wheel click no longer works in Firefox exclusively

Ever since yesterday, scroll click (I use it to scroll through websites) has stopped working in Firefox. Works in in programs, other browsers, etc., just not Firefox. Wha… (read more)

Ever since yesterday, scroll click (I use it to scroll through websites) has stopped working in Firefox. Works in in programs, other browsers, etc., just not Firefox.

Whats weird is it still registers a click when I use it, so I can lick on links with it if I want, but the function of scrolling, either by clicking once and using my mouse to go up and down, or by clicking an holding, no longer works.

I've tried disabling add-ons, incognito mode, nothing seems to work.

Asked by firefox.6hauh 1 month ago

Answered by firefox.6hauh 1 month ago

Attach files to an email

Whenever I´m going to attach a file to an email, Firefox always takes me to the desktop. Is there a way to make it look in the downloads folder?, which is my default to d… (read more)

Whenever I´m going to attach a file to an email, Firefox always takes me to the desktop. Is there a way to make it look in the downloads folder?, which is my default to download files. Thanks ...

Asked by josegime 1 day ago

Last reply by josegime 22 hours ago

Developer Tool Error

Hi... I have just updated my Firefox browser to 107.0.1 (64 Bit) and i now find i have this box Developer Tool Error at the bottom of the page just above the taskbar. I a… (read more)

Hi... I have just updated my Firefox browser to 107.0.1 (64 Bit) and i now find i have this box Developer Tool Error at the bottom of the page just above the taskbar. I also have a transparent red film comes over the whole screen. The screen also jumps when trying to do a search on the website. If i try this on Opera ,MS Explorer or Edge this does not happen. I have deleted the whole Fire Fox program and reinstalled it but no difference. Please understand i am a senior and my knowledge is limited so i hope this info is enough. Thank you in-advance. Regards Al Pooley.


[email removed from public]

Asked by yvr2yeg 1 day ago

Last reply by cor-el 23 hours ago

Can't access

I can't access my Rogers email. I keep getting the following message. You don't have permission to access "http://www.rogers.com/consumer/home" on this server. Reference … (read more)

I can't access my Rogers email. I keep getting the following message. You don't have permission to access "http://www.rogers.com/consumer/home" on this server.

Reference #18.3e674d68.1667492028.1007ec60

Strange thing is I can access it through other browsers and I can access it on Firefox on my tablet, but not my computer.

Asked by jbertling 1 month ago

Last reply by cor-el 23 hours ago

the 'submit' button in 'contact us' of 'donate' dont work

url: https://donate.mozilla.org/en-US/help/ 'Submit' button on this page is grey and dont seem to react when clicked. Wonder if this is a website issue or a local one. … (read more)

url: https://donate.mozilla.org/en-US/help/

'Submit' button on this page is grey and dont seem to react when clicked. Wonder if this is a website issue or a local one.

Asked by zoo_k 1 day ago

Last reply by zoo_k 1 day ago

REPOST : Audio won't play at volume level when unpaused.

I will repost this every so often until I get SOMETHING to help with this,or I get banned from asking questions (If that's even possible). THIS IS GOING TO DRIVE ME INSAN… (read more)

I will repost this every so often until I get SOMETHING to help with this,or I get banned from asking questions (If that's even possible). THIS IS GOING TO DRIVE ME INSANE. I have to adjust my volume when unpausing something because it's too quiet, but then I have to adjust it AGAIN because after it unfades, it's too loud. I KNOW THIS IS PROBABLY A FEATURE, but I don't care. I only have this problem with Firefox, so if there's no solution I'll probably switch back to Google Chrome. I JUST WANT TO KNOW HOW TO DISABLE THIS, I DON'T KNOW HOW TO USE about:config, AND IT'S NOT IN SETTINGS.

Asked by Some Guy Named Phoenix 1 day ago

Last reply by Some Guy Named Phoenix 1 day ago

Screen goes black when playing some videos -

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING brows… (read more)

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.

Asked by edszeliga 1 day ago