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  • Locked

My primary email ID needs to be deleted and different one made primary.

Hello, I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd … (read more)

Hello,

I had my work email as my primary and used asimha.cloud@gmail.com as my secondary email. I'm no longer with that company and don't have access to that email. I'd like to use asimha.cloud@gmail.com as my primary email. The work email in question that has to be removed is - simhaaj@vmware.com.

To communicate with me, you can email me at asimha.cloud@gmail.com

Thank you. Ajay

Asked by Ajay Simha 8 hours ago

Last reply by Denys 5 hours ago

Tab groups

Hello. 1. How to save a tab group without closing it? 2. How to make individual tabs in a tab group permanent? (So when you close a tab group only the permanent members … (read more)

Hello.

1. How to save a tab group without closing it? 2. How to make individual tabs in a tab group permanent? (So when you close a tab group only the permanent members are preserved.)

Asked by Larry 1 day ago

Last reply by Denys 13 hours ago

How to set Mozilla VPN to specific country for one tab only in Firefox for Mac

When using Firefox on a Mac, how can we set the Mozilla VPN to one specific country for one tab only? There are instructions for doing so, but it's only applicable to Fir… (read more)

When using Firefox on a Mac, how can we set the Mozilla VPN to one specific country for one tab only? There are instructions for doing so, but it's only applicable to Firefox for Windows.

Asked by Zzzflagdop44 14 hours ago

Last reply by Paul 14 hours ago

  • Solved

After upgrade to Firefox 147.0.1 Gemini no longer works

I waited for a long time to do an upgrade to avoid problems. Today finally I decided to upgrade to the latest version of Firefox for my iMac, 147.0.1. Before the upgrade … (read more)

I waited for a long time to do an upgrade to avoid problems. Today finally I decided to upgrade to the latest version of Firefox for my iMac, 147.0.1. Before the upgrade I successfully used with zero issues gemini.google.com/app . Now the website comes up, but regardless what I enter as a question I only get an error message stating "something went wrong". The same website works with no issues (TG) with Safari.

Does anyone else experience the same? Is this a known bug with this version of Firefox? Is there a work around for it? Is the solution just using Safari?

Asked by Sue 1 day ago

Answered by Denys 23 hours ago

Saving highlights on PDE without saving a copy.

I often use Firefox to read PDF, but whenever I add highlight to it doesn't save it to the same file but rather as to save a copy of file which is very annoying I end up … (read more)

I often use Firefox to read PDF, but whenever I add highlight to it doesn't save it to the same file but rather as to save a copy of file which is very annoying I end up with two version of same file I am reading and it because very irritating, how do I make it to update the file which was open rather than saving a new copy.

Asked by KS 1 day ago

Firefox recovery key no good

The recovery key for Firefox I saved a year ago won't work today. The Mozilla record of my secondary email address is corrupted and won't display, but when I try to add i… (read more)

The recovery key for Firefox I saved a year ago won't work today. The Mozilla record of my secondary email address is corrupted and won't display, but when I try to add it the error is that the email address already exists. But it doesn't exist anywhere in the online account record data available to me! I need to enter new email addresses for both my primary and secondary firefox accounts. I'm almost 85 and feel resentful regarding the befuddlement of self service tech support that wastes so many hours on uncertain guessing about tech stuff I don't understand or know where to turn for resolution.

Asked by Kaleopono 2 days ago

Last reply by Paul 2 days ago

Managing Profiles

Just lately, Firefox has been going on about Profiles, I don't know why. I have no need for such things, yet in my Windows menu, everything says "– Original profile" at t… (read more)

Just lately, Firefox has been going on about Profiles, I don't know why. I have no need for such things, yet in my Windows menu, everything says "– Original profile" at the end. All this does is make things difficult to see. How can I get rid of it, please?

Asked by Atom7 2 days ago

Last reply by Denys 2 days ago

Years of bookmarks disappeared from my MacBook Pro. Desperate to get them back.

Please tell me what to do to get the bookmarks back. Up to date Firefox: 147.01. Mac OS Sequoia: 15.5. I had the Toolbar and Bookmarks Library yesterday. All are gone t… (read more)

Please tell me what to do to get the bookmarks back. Up to date Firefox: 147.01. Mac OS Sequoia: 15.5.

I had the Toolbar and Bookmarks Library yesterday. All are gone today. I have already spent much time reading on Mozilla site and Reddit. I will have to go to Safari and work from there.

I will check back periodically to see if I get any help.

Thank you.

Janet

Asked by Janet Wallace 2 days ago

Last reply by Janet Wallace 2 days ago

Return and restore the way Firefox settings were this morning.

I do not like the current Firefox. I am 'trying' to get my firefox the way it was in the previous session yesterday. Monday 19th. For some reason I click a tab this ev… (read more)

I do not like the current Firefox. I am 'trying' to get my firefox the way it was in the previous session yesterday.

Monday 19th.

For some reason I click a tab this evening and I lost everything. Now it is a lavender color (ugg) and all my information, tabs, everything is gone.

Please help.

Donna Hall [edited email from community support forum]

Asked by Donna Hall 3 days ago

Last reply by Bob Hamel 2 days ago

  • Solved

immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scien… (read more)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Asked by anthony.villano 2 months ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

Uninstall Ad Blocker

As usual on forums, none of the subject choices exactly fit my situation/problem, so I apologize for any unintended misdirection. How do I uninstall Privacy Badger. It… (read more)

As usual on forums, none of the subject choices exactly fit my situation/problem, so I apologize for any unintended misdirection.

How do I uninstall Privacy Badger. It's been disabled, but not uninstalled. Please be specific as to keystrokes, screens, boxes, location of item. Many instructions tend to overuse computer jargon or common industry synonyms used daily within their sphere, which a laymen cannot easily translate, and often raise more questions than they answer. Installed on my Firefox browser. Thank you in advance.

Asked by treatycity 3 days ago

Answered by Paul 3 days ago