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Vanguard website and Firefox

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Van… (read more)

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Vanguard site i get a blank page. For example: --a few weeks ago I went to the "Security" section of my Vanguard profile to see if Vanguard accepts security keys. I clicked on the "Security Keys" icon and got a blank page instead of a description. When I tried Chrome I got a the Vanguard description of how Vanguard works with security keys. --today I got a an email from Vanguard telling me to retrieve a message in my Vanguard message center. I logged onto Vanguard and went to the message center, clicked on the message and a blank page came up instead of my message. I could read the message when I used Chrome. I spoke to Vanguard and was told that they are "aware of the issue. with the Firefox browser and suggested using Chrome" It didn't sound like adjusting to Firefox was a priority for them. I would much prefer to use Firefox rather than Chrome but don't know how to proceed. I read through the solutions in the Firefox Help section relating to Vanguard but none of the questions/solutions appear to be on point. Any help or suggestions would be appreciated. Thank you.

Asked by peggywarner 4 months ago

Last reply by jrlind55 3 months ago

Inquiry regarding Browser Add-on for Google Analytics Opt-out

I would like to install the Google Analytics Opt-out Browser Add-on for Firefox but am worried because the add-on is developed by Google. Could this add-on potentially gi… (read more)

I would like to install the Google Analytics Opt-out Browser Add-on for Firefox but am worried because the add-on is developed by Google. Could this add-on potentially give Google access to my browsing data?

I'm privacy conscious but not very digitally literate. Thanks for your help!

Asked by EvMi 4 months ago

Last reply by TyDraniu 3 months ago

Firefox/Modzilla is blocking my access.

I'm a member of the American Chemical Society. One membership benefit allows me free access to up to 50 articles from ACS publications/year. Firefox/Modzilla is blocking … (read more)

I'm a member of the American Chemical Society. One membership benefit allows me free access to up to 50 articles from ACS publications/year. Firefox/Modzilla is blocking my access to these articles. How can I stop this?

Robert Blackledge [email removed from public]

Asked by bigpurple6 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

"prevent this page from creating additional dialogs" setting reset

I got "prevent this page from creating additional dialogs" message and i accidentally press "Yes" button. Now no dialog boxes were popup on that event triggering. How can… (read more)

I got "prevent this page from creating additional dialogs" message and i accidentally press "Yes" button. Now no dialog boxes were popup on that event triggering. How can i reset the setting to make popups again?

Asked by Dilum 3 months ago

Last reply by TyDraniu 3 months ago

Dark mode starts even though it's disabled in Themes

Since upgrading to 95.0, random pages are being displayed in dark mode. It's a page level problem: the home page of a site like mlb.com displays correctly, but interior p… (read more)

Since upgrading to 95.0, random pages are being displayed in dark mode.

It's a page level problem: the home page of a site like mlb.com displays correctly, but interior pages of that same site don't (example: https://www.mlb.com/news/mlb-all-batting-stance-team).

Oddly, some interior pages of sites are rendering in dark mode while others don't. To continue with the mlb.com example above, here's an interior page that does not come up in dark mode: https://www.mlb.com/news/featured/baseball-road-trip-locations-in-all-50-states-and-ontario

I have disabled the dark mode theme; that doesn't solve the problem.

In Colors, I have set Text to Black. Background is White.

That doesn't solve the problem.

Also in Colors, I've tried all three options listed in "Override the colors specified in the page". None of them fix it.

All of this is on Windows 10, 64 bit, OS build 19043.1348.

FWIW, this problem doesn't happen if I use FF on an IOS device.

It also doesn't happen with any other browsers I test, like Chrome, Edge, or Brave.

How can I eliminate dark mode?

Asked by mitch11 5 months ago

Last reply by saraw1 3 months ago

Firefox Exe using billions of cpus

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anythi… (read more)

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anything else, as I never had this problem before. While Firefox exe programs in general use too much, none has ever gone above 500,000 cpus before. After I mentioned this in a few places, it got better, but it started up again since the last update was posted, even though I have not downloaded it. Perhaps it has something to do with putting out updates? The only cure I have found is to open my Task Manager, and end the process that is gobbling up all the cpus, and after I do that, Firefox runs just fine. Somebody has screwed up with an update and this needs to be fixed, it seems to me. Sometimes, I can't even open my Task Manager. I am using Windows 7, yes, on a PC. And, by the way, this doesn't happen on my laptop, but I have not downloaded any updates on it, and will not.

Asked by barontopor 3 months ago

Last reply by FredMcD 3 months ago

When typing characters are missed/skipped

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter i… (read more)

When typing, for example an email in office 365 webmail, approx 1 in 10 characters is missed. This happens in every session and after reboots. It doesn't seem to matter if i am typing slowly or quickly, and it happens in an incognito browser window too. I am certain that key-presses are being sent, they are just not reflected reliably in the browser. There are more than enough resources available for firefox.

Asked by juanathan 4 months ago

Last reply by FredMcD 3 months ago

Saved Logins

I downloaded the new Firefox browser and now all of my saved logins and passwords are gone! I can't sign in or log into Facebook, HBO Max or anything else! This sucks! … (read more)

I downloaded the new Firefox browser and now all of my saved logins and passwords are gone! I can't sign in or log into Facebook, HBO Max or anything else! This sucks! Please help! Dave

Asked by davenpie5400 3 months ago

Last reply by FredMcD 3 months ago

Some pictures cannot be shown in Firefox

Hi sir / madam, we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them c… (read more)

Hi sir / madam,

we are encountering an issue that some pictures cannot be shown in the Firefox properly. We tried every methods suggested in your forum but none of them could resolve the issue. The version of the Firefox 95.0 that it is the latest and thus we attached the picture here for tour further investigation.

Would you please help to check and advise for that? Thank you.

Best regards,

Kris

Asked by kris2022 3 months ago

Last reply by cor-el 3 months ago

firefox update reminders

I really hope you will help me. I have tried to find a way to turn off firefox's notifications of a new update to use on my desktop, but nothing works. It's just annoyi… (read more)

I really hope you will help me. I have tried to find a way to turn off firefox's notifications of a new update to use on my desktop, but nothing works. It's just annoying when companies take control of computer, and try to stuff something down my throat, when I've repeatedly indicated that I don't want it all. only thing worse is taking away/disabling what I DO want. So, how can I ensure that I won't see incessant pop-ups, unless & until I decide to upgrade/update? Thanks, ML

Asked by Rabun1Brooks 3 months ago

Last reply by FredMcD 3 months ago

router login site flagged as not secure

Hello, I connected my router to my PC via ethernet cable and I want to change the SSID and password but the site router.juplink.com is flagged as insecure. I get this mes… (read more)

Hello,

I connected my router to my PC via ethernet cable and I want to change the SSID and password but the site router.juplink.com is flagged as insecure. I get this message:

"Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to router.juplink.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. Learn more… router.juplink.com uses an invalid security certificate. The certificate is not trusted because it is self-signed. Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT View Certificate"

Please advise.

Thank you, Mlichael Pilger

Asked by MikeLP 4 months ago

Last reply by James 3 months ago

Firefox update breaks my credit union sign in.

I'm putting off the constant notice I get to update firefox because because the last couple of times I've updated Firefox my credit union account is not accessible. The c… (read more)

I'm putting off the constant notice I get to update firefox because because the last couple of times I've updated Firefox my credit union account is not accessible. The correct screen shows up but it will not progress through sign in screen. It's like the "next" buttons have been deactivated. I have windows 10 on my desktop and I'm currently having this issue on that particular computer.

Asked by KaronM 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox settings for tracking turned on for Domain incoming.telemetry.mozilla.org but does not stop the tracking.

I use Mint 19.3 and is attached to a hardware product Winston Privacy which due to lack of sales the piece of Hardware is no longer available but the Hardware I have has … (read more)

I use Mint 19.3 and is attached to a hardware product Winston Privacy which due to lack of sales the piece of Hardware is no longer available but the Hardware I have has a Lifetime License in the firmware. My point is the tracking that Mozilla does seems to be very high with Mozilla even though I have turned off the tracking with Firefox. As you can see with the attached file 'ScreenShot1' Pie graph Domain 'incoming.telemetry.mozilla.org' is the majority of the pie which has a count of 61 blocks. File 'ScreenShot2' shows the actual number count for the Domain.

Asked by tsin4 3 months ago

Last reply by cor-el 3 months ago

Change lifetime of pull down folder menu

I'm having a really hard time trying to put proper terms into my request. Please bear with me. I believe it's a version or two ago that Firefox started imposing an arbitr… (read more)

I'm having a really hard time trying to put proper terms into my request. Please bear with me.

I believe it's a version or two ago that Firefox started imposing an arbitrary limit on how long I could explore in a pulldown bookmarks menu before it disappeared. I believe that earlier this wasn't the case: that once I was searching around among bookmarks they would be available to me to mouse around in for as long as I needed. Now they self-retract after a few seconds.

Is there a hidden pref to remove or greatly increase the time before the automatic withdrawal of bookmark menus while in use occurs?

I hope I'm being clear about this. I'm sure my terminology is less than accurate.

Thanks

Asked by Etnier 4 months ago

Last reply by cor-el 3 months ago